athenaone-ehr-mobile-app EHR and Practice Management Software

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  • Ease of Use
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athenaOne

Rating: 3
Reviews: 9
: Jan, 2025

athenaOne® stands out as the ultimate all-in-one solution for healthcare practices seeking to maintain independence. Combining robust EMR Software, revenue cycle management, and patient engagement tools, athenaOne empowers healthcare providers to deliver superior care while achieving optimal business outcomes. Recognized as the 2024 Best in KLAS overall solution for independent physician practices, athenaOne sets a high standard in the industry.

Designed with clinicians in mind, athenaOne’s intuitive EMR Software aligns with their workflows and addresses the unique requirements of specialists. By seamlessly integrating external patient data into the practice’s workflow, athenaOne provides a complete view of patient care, helping to close care and diagnosis gaps. This comprehensive approach ensures better patient outcomes, with clinicians using athenaOne outperforming industry averages on 2023 electronic clinical quality measures.

The athenaOne platform simplifies reimbursement processes, helping practices get paid faster with less administrative burden. Powered by a billing engine containing over 30,000 rules, athenaOne minimizes costly claim errors without additional effort. With athenahealth’s unique business model, the company earns revenue only when its customers do, ensuring alignment with practice success.

athenaOne’s integrated products streamline operations for both providers and patients. Its highly rated mobile app allows clinicians to work on the go, while its patient engagement features improve the overall healthcare experience—from self-scheduling appointments and checking in to viewing results and making payments. Over the past year, more than 3.8 million appointments were booked using athenaOne’s self-scheduling tools, demonstrating its impact on patient accessibility.

Serving a network of over 160,000 providers, athenaOne equips practices with unmatched resources and insights to enhance clinical and business performance. By combining advanced EMR capabilities with seamless connectivity and actionable data, athenaOne continues to be a trusted, innovative partner for healthcare providers striving for excellence.

User Reviews for athenaOne

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I like how athenaOne helps with billing and claim submissions because it makes those tasks faster. The patient portal is also good for communicating with patients and reduces phone calls.

    Cons: Sometimes it is hard to find specific features because the navigation is not intuitive.

    Verdict: It does the job well but could be made easier to use.

    Maria, Cardiology Clinic

    Dec, 2024

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The layout is very clean and makes documentation quicker. The task list feature helps me stay on top of what needs to be done every day. The prescription refill tool is excellent.

    Cons: The mobile app is not as good as the desktop version.

    Verdict: I am pleased with it and would highly recommend.

    Shaun, Dermatology Clinic

    Oct, 2024

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Not much good to say. The software feels outdated and does not improve my daily workflow. I had high expectations but it has been disappointing.

    Cons: It is very slow and customer support has not been helpful at all.

    Verdict: It has been a frustrating experience and I would not recommend it.

    Jessica, Riverbank Orthopedics

    Jul, 2024

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: This system has been helpful for billing and compliance tracking which used to be hard for me. The automated reminders for patients are a nice touch too.

    Cons: I find the reports section complicated and not easy to customize for my needs.

    Verdict: Good for most things but difficult to get useful reports.

    Sarah, Surgery Center

    Mar, 2024

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The athenaOne EMR mobile application is easy to use. It has offered me the flexibility to complete urgent tasks from anywhere. I can easily view test results and create and sign orders from my smartphone.

    Cons: Have been using athenaOne for a year now, and there is nothing I can complain about the app.

    Verdict: The EHR mobile app is one of its kind and enables me to practice on the go. Highly recommended.

    Travis, The Pain Care Center

    Feb, 2023

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Great graph - the clinical record divide is remarkable. Having the option to have everything in one spot and insignificant time squandered on clinical records demands.

    Cons: As I expressed already, the charging part of the product is each billers bad dream. The coding and repayment partition isnt really in our control as Athena can cause changes on claims as they to consider necessary. Likewise, there are numerous cases the payer states are paid or have been paid and the cash isnt found anyplace. Such a large number of unstable issues, too many missing jobs, an excessive number of levels of help - unsatisfied with this piece of the program.

    Verdict: The amending posting of Athena posted installments makes twofold work. Additionally posting installments or modifications where things are balanced off to worldwide inaccurately is likewise twofold work.

    Michelle, Hospital & Health Care

    Dec, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It has literally changed the game for us. It is super easy to use and gives you all the control in your hands. Love it.

    Cons: Insufficient choices to close extraordinary patient cases. Regularly cant finish an assignment because of pt resistance, no alternative to demonstrate this.

    Verdict: We have been utilizing Athena for more than 5 years. We are fulfilled and would suggest it.

    Kira, Medical Practice

    Dec, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Had a past EMR software for a long time that was significantly less Pediatric friendly. Needed to do a switch and athenahealth EHR appeared to be one of the better choices.

    Cons: The EHR systems works, but there can be too many clicks sometimes and that can be time-consuming.

    Verdict: Functional but time-consuming EMR software.

    Tamara, Hospital & Health Care

    Sep, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I have been with AthenaHealth for a long time, and it has been fundamentally superior to my past framework. The exceptionally powerful framework, however, sets aside some effort to become familiar with the capacities. Progress to smooth.ed out rendition was troublesome from the outset, yet really spares time and bodes well, and mirror the real patient experience better.

    Cons: It has removed crafted by the workplace for achieving Meaningful Use. Report creation permits you to bore down on clinical data or monetary data without any problem. Patients love the capacity to speak with the workplace on their time. Considerably less time calling patients to help them to remember their bills or arrangements. Athena does your petitioning for you, or you can scanner tag records and they consequently get documented effectively.

    Verdict: The system sets aside a long effort to ace. Once in a while need to look out for hold for help (not in India). Charging and catch up still should be finished by the office, despite the fact that the bills go out electronically by Athena. Athena doesnt do especially to catch up on the difficult bills, and wont contact patients, other than to send tokens of bills due.

    Maia, WeCare General Practice

    Jul, 2021

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