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BestNotes electronic health records (EHR) software specifically designed for substance abuse and behavioral health industry, BestNotes is a HIPAA compliant Electronic Medical Records (EMR) software that also provides Customer Relationship Management (CRM) Software.
BestNotes electronic medical records (EMR) software aims at improving client interactions by merging separate EMR and CRM tools into one functional and effective product. The CRM software allows practices to conveniently organize referral sources and track inquiries through a clear and concise user interface. The Electronic Medical Records software offers customizable treatment plans, assessments and group note that effectively eliminate double data entry and increase the efficiency of practices specializing in behavioral health and substance abuse.
BestNotes EHR Software also offers month-to-month contracts, limitless data, and unlimited training and support with no upfront fees. Practices using the software report drastic improvements in their administration and documentation procedures. The EHR software also tracks exchanges between practices and their patients.
BestNotes EHR Software features a patient portal that supports safe and secure sharing of patient health information. It also tracks appointment cancellations and sends notifications and reminders to patients.
Overall
Ease of Use
Customer Support
Functionality
Pros: The ambient listening technology in BestNotes EHR Software has streamlined tedious charting tasks.
Cons: No issues.
Verdict: Really appreciate how workflows can be automated with the platform.
Carry, Carolina Center for Recovery
Jan, 2026
Overall
Ease of Use
Customer Support
Functionality
Pros: Managing medications and tracking inventory has become a breeze with eMAR functionality in BestNotes. EHR Software.
Cons: During an update the system can slow down.
Verdict: With BestNotes software, I can focus on my patients better.
John, New Leaf Behavioral Health
May, 2025
Overall
Ease of Use
Customer Support
Functionality
Pros: Implementing BestNotes EHR Software was simple. Also, the platform has an intuitive and modern dashboard.
Cons: So far all good.
Verdict: It is a great all-in-one solution that can streamline workflows.
Ema, Aware Behavioral Health
Aug, 2024
Overall
Ease of Use
Customer Support
Functionality
Pros: A lot of customization. Trainers were always available and very helpful.
Cons: It is difficult to get clinicians who like paper chart and prefer free flow documentation on board.
Verdict: Not for those who like paper chart
Charley, Madonna Recovery
Jan, 2022
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