Hospitals these days are aiming to enhance patient engagement levels to keep patients satisfied. Patients also just don’t desire high-quality care but also want to participate in their healthcare journey. Many healthcare organizations have deployed a Patient Portal EMR Software platform to empower their patients by giving them easy access to view their health records. The patient portal is a robust platform that allows patients greater flexibility by enabling them to view lab results, communicate with their provider, and even pay online bills.
What is a patient portal EMR Software?
The patient portal electronic medical records platform is an online website that allows patients round-the-clock convenience by giving them prompt access to their personal health information. Hospitals usually go for an intuitive patient portal platform that is easy to navigate by patients. Patients can simply log in by inserting their username and password through their smartphone. The only requirement is to have WIFI connectivity to view health information related to; medications, immunization records, allergies, lab results, and discharge summaries.
Which patient portal features do patients like?
The following are the most required or desired patient portal features patients want in the platform. Having the following capabilities means that patients will be encouraged to use the portal to their maximum benefit and also keep them satisfied.
- Online scheduling feature.
- Easy view of complete health information.
- Checking prescription refills/requests helps to increase medication adherence.
- Online in-take form to save time at the doctor’s office.
- A Secure two-way messaging facility with the healthcare provider.
- Making changes in medical history.
Patient portal software options available for hospitals
Hospitals have two options to choose from when deciding to use a Patient Portal EMR Software system. Patient portals can come in an integrated EHR suite that has other capabilities of charting and medical billing. The second option is to go for a stand-alone patient portal that offers just the patient portal application.
4 reasons medical practices should leverage a patient portal software
The benefits of using the patient portal platform are evident. Adding the online platform will boost patient engagement levels with your medical practice and accomplish tasks such as booking appointments and paying online bills more quickly and easily.
Reason 1 – Assist providers meet Meaningful Use requirements
One of the instant benefits of deploying a patient portal electronic medical records (EMR) software is that it helps providers meet Meaningful Use requirements.
Reason 2 – Optimize practice workflows
Through the patient portal platform tasks such as patient scheduling and filling in-take forms are automated which helps to streamline administrative tasks enabling staff members to focus on other important duties. Medical organizations can also save up on paper-based fees every month.
Reason 3 – Improved patient loyalty
An intuitive and well-designed portal can help retain patients. Patients like the fact that they can directly communicate with their providers at any time of the day. The improvement in communication leads to strong patient-provider relationships. Increasing patient retention can also have a positive impact on the profits earned.
Reason 4 – Patient outcome levels improve
The patient portal platform supports clinics to deliver high-quality patient care. A top-ranked patient portal EMR Software allows patients to upload data from their wearables and health apps. This real-time data helps physicians to monitor patient conditions and intervene at the right time. The up-to-date data support the decision-making process and help to offer an accurate diagnosis.
