According to HealthIT.gov, a patient portal is a protected online platform that gives the opportunity for patients to easily access personal health information round the clock from their devices with internet connectivity. Practices these days are focused on providing patient-centered care and finding out different ways to enhance patient engagement and satisfaction scores throughout the patient journey. A Patient Portal EMR Software solution is a great tool to improve patient care and keep patients feel on top of their healthcare process.  92% of hospitals and clinics in the US have leveraged patient portal software services to boost patient-physician relationships and enhance the patient experience.

Why does your practice need to utilize the value of Patient Portal Software solutions?

Getting set up with a patient portal platform is a great way to keep your patients engaged, satisfied, and loyal to your practice. In the age of technological advancements, patients expect convenience and quick services from which they could benefit. Patient portal EMR Software is an effective and efficient way for patients to keep a track of their health and benefit from other services such as online view of results, prescription refills, and a HIPAA Compliant messaging platform. Patient portals are efficient and allow your staff members to quickly send lab results and confirm patient appointments without having to make recurring phone calls. Patient Portal EMR Software systems also comply with meaningful use standards to ensure privacy and protection of the data that is saved and shared on the platform.

5 Benefits of Patient Portals for your Patients

  1. Greater control over their health – A patient portal website provides an opportunity for patients to have greater ownership of their health. Patients can quickly access clinical summaries, personal health information and stay updated regarding their immunization records.
  2. Message your provider – Patients have the luxury and comfort to communicate with their healthcare provider securely irrespective of office hours. The prompt messaging feature helps patients find quick answers to their queries and stay in touch with their practitioner 24/7. They can ask questions related to health issues, Covid-19 related protocols, or information related to medication dosages.
  3. Better informed – Patients can view visit notes and receive educational material specific to their interest which may help improve general well-being and wellness.
  4. Appointment Scheduling – Everyone is busy, and patients usually find it annoying calling at the clinic to make an appointment. The patient portal EMR Software system allows patients to easily schedule appointments online eliminating the need to make phone calls.
  5. Makes refilling prescriptions simplified – A good patient portal solution allows patients to refill requests with a simple click of a mouse. If in case your prescription has expired then the portal can send your provider a refill request or also set up a video appointment session if more information is required.

Moving ahead

Having listed the benefits it is important that providers and staff members encourage patients to use the patient portal platform, you can display posters at your office promoting the portal and also make use of your social media. Front office staff members can educate politely about the advantages of online portals so patients actually feel the need to sign up. Once the patient portal software technology is fully utilized practices will see patient engagement levels going up and their administrative workflows streamlined.