Health care providers are turning to telemedicine solutions greatly to extend care and to reach patients remotely. With technology advancements, telemedicine is serving healthcare to offer prompt and quick treatments to patients with a click of a button from their homes.
Features:
With many vendors providing telemedicine software solutions in the market it can be difficult and overwhelming to select the best telemedicine platform for your practice. In order to make you confident in your decision-making process, our medical software experts have outlined the key features that should be present in telemedicine software.
Integration with your EHR and Billing Software – A robust telemedicine software will provide seamless integration with the users existing EHR Software System, this keeps the practice more efficient and reduces any margins for errors. Integration with your billing software will ensure that telehealth appointments are coded accurately and submitted for fast claims.
Security – As with any medical software, your telemedicine software should provide HIPAA Compliance to ensure the protection of sensitive patient data. Before the purchase, you need to check with the vendor about HIPAA certification and then assess the features that are offered.
Clinical Documentation – It is important that the telemedicine platform supports clinical documentation for clinical tests, trials, and any medical treatments. The user should also have the ability to send clinical documentation to/from their EMR.
Real-time Video Conferencing – This feature allows patients and doctors to have virtual sessions with high definition through their laptops and smartphone devices. Some video conferencing solutions also provide screen sharing for third parties like caregivers and translators.
Easy Hardware Requirement – Your telemedicine software should be flexible enough to work on any device with internet connectivity, meaning the user is able to connect with the patient via mobile phone, desktops, and iPads without any hassle.
E-prescribing – This lets the health care provider create and send electronic prescriptions to a patients’ pharmacy with a click.
Scheduling – Through the patient scheduling dashboard offered by the telemedicine solution patients are able to book appointments in a breeze. Once the appointment is confirmed, appointment confirmation text is sent and furthermore alerts are sent to patients in order to prevent the issue of missed appointments.
These tools definitely ensure benefits for both the provider and the patient and will be a handy check-list prior to your telemedicine software purchase. Good luck!
Resources
Trends in Telemedicine: 2020. (2020). Retrieved 20 April 2020, from https://www.medicalalertadvice.com/resources/telemedicine-trends/
Smith, A. (2020). 6 Essential Telemedicine Software Features | Chiron Health. Retrieved 20 April 2020, from https://chironhealth.com/blog/6-essential-telemedicine-software-features/
Survey: 17 most valuable features of telemedicine platforms. Integrated audio and video for live patient engagement is the most valuable feature a telemedicine platform can possess, according to the 2017 U.S. Telemedicine Industry Benchmark Survey from Reach Health, a telemedicine software company. (2020). Retrieved 20 April 2020, from https://www.beckershospitalreview.com/healthcare-information-technology/survey-17-most-valuable-features-of-telemedicine-platforms.html
9 Essential Features Your Telemedicine Platform Should Include. (2020). Retrieved 20 April 2020, from https://www.mendfamily.com/what-to-look-for-in-a-telemedicine-platform/
