It is critical for any practice to make sure that employees are stimulated to perform better to reap benefits shortly. Employee dissatisfaction is a grave problem in a world where everyone is competing to stay on top.

What is athenahealth Gamify?

Athenahealth Gamify is a cloud-based game solution designed to increase RCM productivity and keep employees motivated and productive by incorporating game concepts into daily processes and tasks. Athenahealth Gamify challenges staff workers to perform better and gives a reward when due. The solution has provided a whole new concept to optimize RCM performance. athenahealth promises 100% real-time visibility into employee and team performance.

Issues that athenahealth Gamify addresses

Any medical practice faces the following challenges with athenahealth Gamify solutions things can be turned around,

  • Difficulty to keep revenue cycle workers motivated and productive.
  • Higher millennial turnover
  • Lack of real-time feedback for managers

Through athenahealth Gamify practices can witness an increase in credit balance productivity, reduction in staff turnover, and enhanced team performance through instant rewards and real-time performance tracking features.

Achieving top employee performance through the services and features offered by athenahealth Gamify

The following set of robust features offered by athenahealth Gamify play a major role in staff and customer service productivity. Health systems desire a successful revenue cycle management service to optimize performance. By giving deep insights into employee performance staff is competed to perform better.

  • Manager Dashboards – The dashboards help to keep practice goals aligned with real-time data and information.
  • Performance Monitoring – The monitoring feature helps to keep track of individual employee performance over time. It uses detailed analytics and influence outcomes to ensure best practices.
  • Leaderboards – The leaderboards display how individual staff members and teams have performed. This instills healthy competition amongst the employees and provides actionable data which is useful in improving productivity.
  • Gameplay Challenges – The use of KPIs and the celebration of small steps towards efficiency enhance employee performance and engagement.

By adding elements of gameplay and offering real-time performance feedback employees can enjoy monotonous work while boosting the level of productivity. The goal is to reward employees for better performance by being able to see on their screens how they are advancing. This makes them learn how far they are from their colleagues and can work their way up hence encouraging friendly competition. The idea of gaming concepts has attracted the employee of the new generation. By creating an appealing place to work and valuing staff members for the input they give in employee turnover rates will decline as teams will be happier, motivated, and satisfied.

Moving ahead

Amidst the COVID-19 crisis healthcare organizations are already financially strained and finding new ways to enhance practice efficiencies to improve productivity and revenue outcomes. Real-time insights and feedback support proactive management and employees can share insights on how they can perform better in the game. With athenahealth Gamify hospital systems can enhance operational results by proving an innovative approach to motivate, engage, and reward employees for their hard work.