Staff members are your assets to success and profitability. Keeping staff happy and satisfied is important as they have a direct effect on productivity and efficiency levels. A content workforce is more productive and they perform their tasks the best and deal with patients in a personalized manner. You can appreciate your staff and make sure everyone is on the same page when it comes to getting trained on a new Electronic Medical Records (EMR) software system. A better and user-friendly EHR software solution for small private practices can help streamline daily workflows by automating administrative tasks which can take the load off staff members so they can concentrate on interacting with the patient.

5 strategies to ensure that staff members are productive in your practice

  1. Make sure your staff members are working as a team – Your practice needs staff members that work well and most importantly work together without any rifts. Working together to the best of their capabilities can ensure maximum productivity. You can keep track by running frequent reports to monitor performance levels and communicate with them any potential problems that may arise during the day. By seamless communication, you can keep them motivated and ensure everyone is happy working with you.
  2. Using your EHR software system to increase productivity – Once an EMR software is deployed you need to make sure that your staff members are comfortable using it to take advantage of its functionalities. Successful training consists of on-going feedback and tutorials.
  3. Delegate tasks to your staff – When you delegate tasks to each of your staff members they know exactly what to do and hence know their responsibility well. For example, you can ask nurses and medical assistants for information such as vital signs, problem lists, and family histories in the electronic chart.
  4. Hold staff members accountable – It is important that you address issues as soon as possible to keep problems at bay. For example, if a healthcare provider finds in the exam room that the MA has not taken the patient’s vital then he/she should immediately ask the MA to complete the task to ensure this doesn’t happen again. Behavior can be evaluated and corrected to boost staff efficiency.
  5. Frame goals to enhance performance – By setting goals staff members will be motivated to perform at a certain level and maintain this productivity. Goals can be personalized according to each staff member and then they can work towards that specific aim. It is advisable that incentives are provided when your employees meet their goals, these can include a thank you note from a physician, a certificate, or a small celebratory party.

Conclusion –

Keeping your medical assistants and staff happy is extremely important for your practice to thrive and get better. You can also make sure that staffing numbers make even with practices of similar specialties to reap maximum benefits. Staff appreciation and motivation should be one of the top priorities of your practice to keep them upbeat and well performers.