Recently there have been several health IT launches and it is of no surprise that Epic EMR Software is a vital part of innovations in the healthcare tech sector. According to reporting from Madison.com, the EHR vendor aims to enhance interoperability.
Epic EMR Software recently released Cheers, its one-of-a-kind and first-ever customer relationship management technology system. The new technology is customer-focused and will facilitate patients to stay engaged and empowered outside the walls of a healthcare system.
How can Cheers communication be helpful?
The customer-centered capabilities offered by Epic’s Cheers help patients find estimates, schedule visits, and connect with healthcare providers seamlessly. Patient communication health IT transmits a series of practical communications to patients using Epic’s MyChart patient portal platform if a certain kind of care is required, this can include cancer screening. Cheers communications can be in the form of messages, calls, and emails.
Many healthcare organizations are leveraging the Cheers communication tool to enhance patient engagement and satisfaction levels. Epic aims to increase its users over the coming years. The EHR vendor designed Cheers when its users wanted to connect better with its patients during the COVID-19 pandemic. The healthcare systems were under serious pressure to offer high-quality care and also have a smooth connection with patients using different healthcare services.
Epic is also geared to focus on a few major areas over the next coming years, building a robust communication platform so organizations don’t need to have contact with third-party vendors.
Epic EMR software new launches
The EHR vendor just recently launched Garden Plot, a software-as-a-service designed particularly for independent medical groups wanting to leverage Epic electronic medical records software tools. Through the use of Garden Plot independent medical groups can grow as they have easy accessibility to the ready-to-use version of Epic’s suite of tools. Garden Plot is available for primary and specialty care groups with more than 40 healthcare providers. The first implementation of the service is set to take place in May 2022. Garden Plot aims to streamline access to Epic tools with reduced overhead.
Moving ahead
Epic EHR software has always been proactive when it comes to new software launches to provide ease to its customer base and improve healthcare tech in the US. New models released can enhance interoperability and provide opportunities for physicians to offer the best care to patients.
