Customized EMR Software implementation helped Commonwealth Pain and Spine, a pain management practice to streamline workflow efficiencies. The customized software system is also pursued to optimize revenue cycle management and improve the care delivery process.
Challenges with prior EMR system
Commonwealth Pain and Spine was experiencing grave workflow challenges associated with its archaic electronic health records platform. The biggest challenge for the practice was that the software system was not set up properly so clinicians had to create workarounds in the EHR software. This added to more workload and even resulted in inefficient workflows.
EMR software workarounds were done by providers by temporarily fixing a flaw in the system which resulted in complex operations and had effects on patient safety and was even leading to clinician burnout.
To avoid physician burnout associated with the EHR system, the platform must be set up appropriately and have a user-friendly interface to enhance the user experience.
Implementation of athenahealth EMR software
The pain management practice required a modern electronic medical records platform with analytics features. Commonwealth wanted to get valuable insights from data without having IT experts.
Commonwealth started to search the software vendor market and finally decided to go with athenahealth EMR software. The partnership with athenahealth was set to customize an EHR system to fit the practice needs and support growth plans.
Creation of ConfirmaMD
After two years of leveraging the EMR software, Commonwealth realized the prospective of the platform to support other pain management practices to succeed. This led to the creation of ConfirmaMD, a Managed Services Organization (MSO).
ConfirmaMD uses robust technology from athenaOne to allow individual physicians, group practices, and independent practices to flourish and help clinicians focus on patient care.
A broad range of services is offered to practices that partner with ConfirmaMD. These include operations, revenue cycle management, financial performance and optimization, and staff training.
Through customized software solutions practice requirements and can be fulfilled and daily workflow can be streamlined giving clinicians the opportunity to deliver high-quality patient care.
