Healthcare involves enhancing the patient’s clinical experience and forward-thinking healthcare organizations focus on improving the patient’s financial experience. Fortunately, by implementing software systems such as the Patient Portal EMR Software platform, patients can be given easy and convenient payment options.
EMR Software Vendors with Payment Integration
Digital payments through patient portal software or Electronic Medical Records (EMR) Software ensures that practices can get paid faster. This facility can even alleviate administrative burdens so staff can concentrate on other critical tasks. Seamless integration with payment getaways for patients can offer comprehensive billing solutions and smooth transactions to boost patient satisfaction scores.
The following EHR Software vendors integrate digital payment options into their Patient Portal platform to offer financial flexibility, transparency, and ease to patients:
Patient Portal EMR Software Payment Integration Considerations
Security Compliance
To protect patient data, ensure any payment integrations in the software system abide by PCI-DSS, HIPAA, and other pertinent laws.
User Experience
Prioritizing the user experience should be one of the prime considerations when integrating payment options. The Patient Portal EMR Software interface should be easy to navigate so patients can process payments and other financial tasks in a breeze. A clunky and difficult-to-use platform will be a challenge for many users.
Support and Training
To optimize the efficacy of digital payment options in the patient portal software, it is critical to offer patients and staff extensive assistance and training.
Key Benefits of Digital Payments Integration with Patient Portal EHR Software
- Patient Convenience – Patients are empowered to make payments around the clock with their smartphones. Furthermore, multiple payment options are available such as mobile wallets, debit, and credit cards outfitting various patient preferences.
- Improved Cash Flow – Healthcare organizations and hospitals can collect payments faster from patients with digital payment options as compared to traditional payment methods. There are also automated payment reminders which can reduce the accounts receivable cycle.
- Administrative Efficiency – Staff administrative workloads are reduced when payment processing, invoicing, and reminders are automated.
- Environmental Benefits – Digital payments are eco-friendly and can have a positive impact on the overall environment. Paper usage is eliminated with electronic statements and digital payments, saving trees.
Use Cases – Atrium Health and MyChart Patient Portal EMR Software
Atrium Health made use of MyChart Patient Portal Software messages to offer digital payment options to its patients. Patients were electronically informed of their balances due via the MyChart platform. The convenient digital payment options streamlined the patient payment process resulting in $19 million in digital self-payments. The paperless statements with MyChart Patient Portal software also enabled the health system to save up to $100,000 every month. The payoffs of digital payments are great and are a smarter way of payment.
