A cloud-based electronic medical reports (EMR) software, DrChrono EHR Software is a popular option for medical practitioners. But, is it the best fit for your practice? Our 2023 software review delves into the pros and cons of DrChrono so you can make an informed decision.
DrChrono EHR Software Plans
DrChrono offers four different plans for practitioners to choose from.
- Prometheus Plan: Custom billing codes, billing profiles, auto-generated superbills, and auto-generated CMS 1500 forms
- Hippocrates Plan: All of the above plus real-time insurance eligibility checks
- Apollo Plan: All of the above plus a fully integrated claim management tool, and a few other claims submission tools
- Apollo Plus Plan: All of the above plus advanced business intelligence tools and app
The Pros of Using DrChrono EHR Software
Intuitive Interface
DrChrono EHR Software is notoriously easy to use. With an intuitive interface, it makes clinical documentation easy as pie. Even patients find it easy to navigate when scheduling appointments, operating the patient portal, or renewing their prescriptions.
Affordable Pricing
Though DrChrono does not disclose its pricing plan on its website, you can get a quote from a sales representative. However, according to several reviews online, the starting price is around $199 per month. Because each plan is tailored for clients prices can vary. Incidentally, they provide a free demo and a 30-day free trial.
All-In-One
DrChrono is an all-in-one cloud-based EHR. It combines electronic medical records (EMR), patient management, and billing to enable optimal efficiency.
Electronic Prescribing
Seamlessly integrated with labs and pharmacies, DrChrono EHR Software makes electronic prescribing an easy process. Instead of taking time out to visit doctors for a simple prescription refill, patients can simply get their direct e-prescriptions available for pick up at the pharmacy.
Speech-To-Text
The innovative speech-to-text feature puts DrChrono at the leading edge of electronic healthcare records software. Instead of typing clinical documentation, or putting them through click fatigue, doctors can opt for speech-to-text and simply speak their findings. DrChrono records their speech as a text for seamless documentation.
Mobile Capabilities
Like any good cloud-based EHR, DrChrono is available on mobiles and tablets. This allows practitioners to provide remote telehealth to their patients anywhere and everywhere.
Points to Consider Before Purchase
Limited Customer Support
Though DrChrono EHR Software offers hands-on support in setting up and getting started, there have been reviews that state the customer support after is not as hands-on. Some noted that there is no phone support, only e-tickets to wait for the issue to be resolved.
Limited Number of Appointment Reminders
Depending on which plan you choose, DrChrono limits the number of text and phone appointment reminders you can send each month. An extra per-reminder charge kicks in after the limit has been crossed.
Android App Unavailable
As of now, an Android app isn’t available.