eClinicalWorks EHR software is an all-in-one cloud-based Electronic Medical Records (EMR) and Practice Management (PM) solution that simplifies healthcare operations. It is employed to improve efficiency and facilitate high-quality patient care. This robust system offers a range of features:

  • Electronic Health Records (EHR)
  • Patient Portals
  • Appointment Scheduling
  • Billing & Revenue Cycle Management
  • e-Prescribing
  • Interoperability with Labs and Pharmacies

Key Features and Highlights of eClinicalWorks EHR V12

V12 is the latest offering by eClinicalWorks EHR. Launched in 2022, this multi-dimensional software offers many new enhancements. Some of them include:

Faster Application Performance

eClinicalWorks EHR V12 boasts up to 40% improved application performance. With faster EHR software, healthcare providers can have a faster turnaround. No more hanging, no more delays; eClinicalWorks EHR improves the entire process by speeding up documentation and outcome analytics.

Pre-visit Planning Modules

The entire suite of patient portals, patient engagement, and especially patient intake have a newer look. Pre-visit planning modules are more detailed, allowing patients to get as much information through before their visit. The intake form is easy to navigate and has an intuitive interface.

Redesigns

Click fatigue is a phenomenon that has become a serious barrier to the effective use of EHR. Endlessly going through click-heavy interfaces causes mental exhaustion and dissatisfaction among healthcare providers. eClinicalWorks EHR has tried to improve the software usability with click reducers. These click-saving tools save time and enable doctors to access patient history in one place.

New Products 

eClinicalWorks V12 is partnered with PRISMA, the industry’s first health search engine, to create value-enhanced research and care possible on one platform. It also has new Healow products – Healow Sign, Healow Survey, and Healow Chatbot. These partnerships allow for eClincalWorks EHR users to benefit from the advanced features of PRISMA and Healow without buying three different software.

Enhanced Procedure Documentation

Documentation is a big part of EHR. From previsit patient intake to charting during examinations, documentation is an ongoing process. For this, doctors require robust EHR software with an intuitive interface that makes the process quick and efficient. eClincialWorks EHR aims to do just that in the V12 with enhanced procedure documentation features.

Specialty-Focused Workflows

The V12 also has advanced specialty-focused workflows to cater to multi-specialty hospitals. They have also added enhancements to their current specialty-focused workflows for ease of use.

Revenue Cycle Management

The integrated billing and revenue cycle management features in eClinicalWorks streamline financial operations for medical practices. From claim submission to payment processing, the platform simplifies revenue-related tasks.

 

 

eClinicalWorks EHR V12 Strengths

Versatility

eClinicalWorks caters to a wide range of healthcare specialties, making it a versatile option for multi-specialty clinics and practices with diverse needs.

Cloud-Based Accessibility

Being a cloud-based solution, eClinicalWorks offers accessibility from anywhere with an internet connection, facilitating remote work and telemedicine capabilities.

User Support and Training

The eClinicalWorks team provides comprehensive user support and training to ensure smooth onboarding and ongoing system usage.

Meaningful Use and MIPS Compliance

eClinicalWorks is designed to comply with Meaningful Use and Merit-based Incentive Payment System (MIPS) requirements, ensuring healthcare providers meet regulatory standards.

Potential Areas for Improvement

Customization Options

While eClinicalWorks offers various templates and tools for customization, some users may desire more flexibility in tailoring the system to their unique workflows and preferences.

Busy Interface 

Though efforts have been made to address click fatigue, busy interfaces are still an area where improvement is required.

Customer Service Management

Customers looking for solutions need a dedicated customer care team. They can help manage and alleviate a lot of grievances which can result in faster solutions.