The COVID-19 pandemic has pushed hospitals and doctors to embrace digital health technologies and tools to provide remote care services to their patients. Since the pandemic hit, the number of US citizens trying virtual care has almost doubled to curb the spread of the harmful virus. As healthcare sectors embrace technology and Telemedicine EMR Software solutions providers mustn’t feel burdened about adding the technological change in their administrative workflows, although many physicians feel comfortable using the platform because of its intuitiveness.

How to make telemedicine work for doctors?

It is crucial that doctors also see their experience-enhancing through the virtual care platform. If clinicians are dissatisfied and see it as a burden then this will add to physician burnout. There are a few things healthcare providers can do to ensure that through the telemedicine platform they are truly satisfied and works both ways when it comes to offering care and treatment.

  1. Change management should be taken earnestly – To keep providers satisfaction at its best it is advised to engage and communicate before-hand regarding telemedicine adaptation, this will require transparency and communication by the management so providers feel they are part of the change and have been involved throughout the implementation process. As a hospital system, you have to take your doctors on board before any technological change. Healthcare providers also need ongoing training and support so they are hands-down with the telemedicine EMR Software systems and can use it at its full potential to realize maximum benefit.
  2. Use technology that reduces documentation burden – Any burden should be eliminated so the provider can focus on what they love to do, that is taking care of their patients. With the flow of data from remote monitoring tools and virtual visits, it might be additional stress on the provider to view more screens and data feed to extract the patient information to offer the right treatment path. Technology innovations like Artificial Intelligence (AI), machine learning, and voice recognition tools help to simplify the documentation process by selecting the most relevant data which can help the provider to offer the best care.
  3. Encourage team coordination – The telemedicine platform should be purpose-built to encourage team-based care and coordination by reducing the burden on the healthcare provider. Interoperability and integration options in your Telemedicine EMR Software platform will facilitate seamless flow of data between nurses, caregivers, and clinical staff which will improve care coordination.

How to make Telemedicine work for your patients?

Patients are more prone to go to a healthcare provider that offers virtual care services due to its convenience and also reduces the cost of traveling to the doctor’s office. Saying that doesn’t make telemedicine work for patients, it is the responsibility of the practice and the provider to keep the patients involved if your hospital is offering care through the telemedicine platform.

  1. Ask your patients – To make your patients feel comfortable with telemedicine you can simply distribute questionnaires to find out about the true sentiments of your patients regarding virtual sessions. This way you can get a clear heads-up and find if they are interested in receiving remote care services.
  2. Make patients aware that your practice is leveraging telemedicine – Tell your patients that your practice will offer services through Televisits. You can post articles on your website or inform them during an in-person visit, here you must point out the many benefits of telemedicine to your patients so they are stimulated to use the new technology.
  3. Use an intuitive technology solution – You must select a telemedicine EMR software vendor that offers an intuitive and user-friendly platform that is simple to navigate by all your patients. You don’t need to be tech-savvy to use telemedicine, it is as simple as using your smartphone.

Bottom Line

Telemedicine is a robust way to offer remote care to patients without a hassle and can be a great alternative to in-person visits which can be difficult during the pandemic. By embracing digital technologies practices can rapidly grow and are the new health line for patients who can receive treatment from their homes.