Implementing an Electronic Medical Records (EMR) Software within a healthcare facility is a whole strategy in its own, yet it is not limited to the upper management and the physicians only. An effective and seamless transition requires the whole staff to be on board and involved in the decision-making process.
Once done with the implementation process, the next step is to train everyone in the medical practice about the features, functionality, and usage of the EMR Systems. This not only requires proper planning beforehand but also demands strong control and monitoring during the process. Here are a few tips on how to organize and manage adequate EMR Software training for your staff.
Electronic Health Records (EHR) Software training is an ongoing process and not something you can get done and dusted with in a couple of days or even weeks. The complete process extends beyond the initial implementation phase and stays with practices for long. It would be fair to consider that the EHR Software vendors are continually updating their products. This makes it really important to have an ongoing and effective training system in place to help your staff make full use of the regular updates.
Design an Attainable Timeline
Do not just let the process go on till infinity. Make sure that the goals you set are time-bound and then proceed with the process step-by-step. By enforcing a smartly designed timeline and allotting milestones throughout, you are more likely to achieve better results from your staff.
Real-Time Training
Real-time training sessions are always more effective than the recorded ones such that they are able to engage the audience in a better way and the audience is left with a lot more knowledge. Secondly, there is a two-way communication that ensures that all the queries your staff may have about the EMR/EHR or Practice Management (PM) Software are properly addressed and all confusions are cleared on-spot.
Use Online Resources
Your EHR vendor will most likely provide you with a set of online tutorial videos and other educational material that you can use to train your staff. While this online help might not be as effective as the live one, do not ignore this. Use whatever online resources you have access to properly, and get the most out of them. Some online sources also feature a two-way communication process in the form of live chat so make sure you use those to get all your answers and clear out all your confusions.
