Building a patient base using EMR software is one of the top concerns for independent practitioners. This is especially true since the pandemic changed how patients view and use healthcare and clinic visits. Gone are the days when patients would stick with one doctor their entire lives. Now, patients are more likely to shop for healthcare practitioners till they find the one that suits them best. But we have good news. Here are some tips to use your EMR software to help your independent clinic thrive.
Improve Patient Engagement
EMR software is designed to open lines of communication between doctors and patients making healthcare more accessible than ever. While it is an excellent tool for patient data storage and timely prescription updates, it isn’t a one-way street. Hence, it is best to encourage your patients to use the patient portal EMR software to communicate directly with their healthcare practitioner for quick and timely responses.
Therefore, an open channel of communication builds trust amongst patients and develops confidence that their health is their provider’s number one concern.
Increase Efficiency
The more efficient your clinic is in dealing with patients the more you’ll be able to retain your patient base. Furthermore, referrals by current patients will only encourage more patients to join in. This is where your EMR software comes in. It can help you improve the efficiency of your practice by reducing administrative tasks and streamlining workflows. This means you can see more patients and reduce wait times, which can help attract new patients.
Improve Communication
You don’t have to personally be in touch for your patient to feel heard and seen. There are many ways to use EMR software to make them feel like they are your top priority. Program your EMR software to send automated appointment reminders, test results, and health information. By keeping patients informed and engaged, you can build trust and loyalty.
How Patients Choose Doctors
Enhance The Quality of Care
Quality care trumps any patient’s list of needs when looking for a healthcare provider. And EMR software was developed to improve the quality of care. By reducing errors, providing real-time access to patient data, and supporting evidence-based care, EMR software makes running a clinic as easy as pie. Focus on developing a streamlined operation with EMR software for higher patient satisfaction.
Promote Your Clinic
In the current digital age, everyone looks for answers online. This is also true for patients. They seek our online reviews, referrals, doctor profiles, and websites.
Use your EMR software to promote your clinic. This can be done in several ways:
- Highlight positive patient reviews
- Share relevant media
- Provide educational resources on your patient portal
- Offer special promotions or discounts to new patients.
Leverage Social Media Presence
Incidentally, having a positive online presence is also important. Social media plays a significant role in our daily lives and patients are always seeking personal stories they can empathise with. Because of this, many doctors use social media to promote their clinics and share health-related content.
Use your EMR software to track patient satisfaction and gather feedback. These can be used to improve your social media presence and attract new patients.
