Addressing Clinician Burnout with EHR Software Efficiency

According to a recent KLAS Collaborative report, early signs of physician burnout can be reduced if healthcare organizations focus on Electronic Health Records Software efficiency. This can be done by providing extra EMR systems training to end users to improve their user experience with the software.

Highlights from the KLAS Collaborative Report

The data from the KLAS research report has been developed by collecting statistics and insights from 20,229 clinicians and 32,782 nurses between January 2022 and August 2023.

The following takeaways have emerged from the report:

• Physicians have noticed a slight decrease in clinician burnout levels from 2022.
• Clinician burnout levels have declined marginally because healthcare organizations have initiated programs that can cut down on burnout levels.
• Staffing shortages are the main reason that can lead to increased burnout.
• Healthcare providers expressed more burnout associated with EMR Software technology as compared to nurses.
• Electronic Medical Records Software can help mitigate burnout by making way for efficient workflows and reducing repetitive tasks due to automation.
• Early stages of physician burnout are easier to manage than full-blown burnout experienced by nurses and clinicians.

The Role of Additional EHR Software Training to Address Clinician Burnout

Additional EMR software training can help reduce clinician fatigue by improving competency and building a positive relationship between healthcare practitioners and technology. With the ability to effectively navigate EHR systems, doctors who have received thorough training can devote more of their time to patient care by cutting down on the amount of time they must spend on administrative duties.

Along with covering the technical aspects of using an EMR Software System, the training process also explores customization choices, workflow optimization, and resolving particular pain points. Training sessions from software vendors foster a supportive environment where clinicians may comfortably employ advanced capabilities, adjust to updates, and provide vital feedback for continued improvement. This is encouraged by continuous learning and communication within healthcare teams.

EMR Software Replacement

Oracle Health Cerner’s CommunityWorks software solution will replace multiple systems which Nashville Hospital used earlier. The new single-unified Electronic Health Records (EHR) software will provide seamless access to patient records.

With the software implementation healthcare providers in Nashville can have quick and easy access to all patient data from more than 20 outpatient clinic settings across the country.

Benefits of Leveraging CommunityWorks to Nashville Hospital

The CommunityWorks EHR platform is a robust suite of integrated solutions that can boost patient care and simplify daily tasks. The dedicated implementation team will help the hospital via user training and resources to ensure smooth EMR software implementation. CommunityWorks will provide real value and success in the following ways:

• The Cutting-edge software technology will help improve the user and patient experience.
• Reduce health inequities in the community by offering high-quality patient care and services to everyone.
• The integrated software platform has strong interoperability options facilitating easy sharing of PHI across healthcare facilities.
• The seamless exchange of patient data will support care coordination between providers opening a gateway for high standards of care.
• The CommunityWorks delivery model is safe and secure, protecting all client data.

Other Facilities and Hospitals that have added CommunityWorks Solution

The following healthcare facilities have utilized CommunityWorks to enhance workflows, improve productivity, and boost patient care.

• Coryell Memorial Hospital in Gatesville, Texas. The updated technology will help the hospital combat many healthcare challenges. Clinicians can make use of intuitive technology to improve patient care and also the user experience.
• Dimmit Regional Hospital in Texas is a 25-bed critical access hospital. Leveraging Oracle CommunityWorks EHR Software will improve efficiencies as all data will be consolidated and accessed on a single integrated system.
• Neshoba Country General Hospital is a community hospital in Mississippi. The facility has extended its agreement with the EMR software vendor as CommunityWorks technology has been able to offer strong functionality, ease of use, and visibility into patient care.

Oracle Health’s Dominance in the EHR Market

Oracle Health’s progress has been highlighted by KLAS in its 2023 US Hospital EMR Market Share study. The research sheds light on the popularity of Oracle Health solutions, as well as hospitals with 200 or fewer beds utilizing their solutions to boost efficiency and enable and support physicians in providing the best care to their patients.

Factors that Impact Physician Satisfaction with EMR Systems

The following crucial variables can affect doctors’ satisfaction with EHR software:

• Usability: The Electronic Medical Records (EMR) Software deployed should have a user-friendly interface that can improve the overall user experience.
• Efficiency: EHR solutions should increase overall efficiency and streamline the documentation process. Dissatisfaction may result if the software slows down workflow or needs a lot of data entry.
• Interoperability: It is critical for electronic health records to offer interoperability options for seamless data exchange between systems making way for care coordination. If the software lacks interoperability it can create challenges to access patient information from various sources.
• Customization: The vendor should offer a flexible solution to meet the unique requirements of the medical practice. Physicians value having the option to alter templates, processes, and order sets to suit their preferences and specialties.
• Training and Support: Training and support are essential aspects to boost physician satisfaction.
• Data Security and Privacy: Concerns regarding patient data security and privacy have been expressed by doctors. EHR systems that put a high priority on reliable security measures and adherence to rules may increase satisfaction.

Physician EHR Satisfaction Varies with Different Medical Specialties: KLAS

The KLAS Arch Collaborative Report which explores EHR satisfaction by provider specialty revealed that EHR scores vary with specialties. The highest EMR scores were experienced by hospital medicine, pediatrics, family medicine, and internal medicine physicians.

Whereas the lowest EHR software satisfaction scores were common with orthopedics and cardiology specialty.  Frustration with the system arises mainly due to the lack of EHR functionality, and vendor delivery of quality.

Best Practices for high EMR satisfaction

Interviews were conducted by KLAS with anesthesiologists who reported the highest satisfaction scores while interacting with the software technology. The following factors played a critical role in their positive experience with the EHR solution:

• Individual participation in EMR governance to better comprehend software changes and their justification.
• Allowing healthcare providers to ask the IT department to improve software efficiency and get recommendations.
• Customized electronic medical records tools and features to simplify the charting and documentation process.
• Learning opportunities offered by the vendor, including ongoing training.

About Oracle Cerner

Cerner was acquired by Oracle in 2022. The EHR vendor offers a suite of solutions to simplify clinical, administrative, and billing workflows. Oracle Cerner offers its users both onsite and offsite hosting that can be customized to meet unique practice requirements.

Functionalities offered by Oracle Cerner EMR Software

• Clinical documentation tools
• Patient portal platform
• Robust third-party integrations
• Mobile Chart Access
• Revenue Cycle Management (RCM)
• EHR network connections
• E-Rx
• Telehealth for remote care
• Practice analytics
• Population health management
• HIPAA-Compliant
• ONC-ATCB Certified

About athenahealth Software

The health IT vendor, athenahealth is known for its powerful solutions of Electronic Health Records (EHR) software, billing platform, and Revenue Cycle Management (RCM) services. It has five modules that allow users to manage the different aspects of their practice. These modules include; athenaComunicator, athenaCollector EMR Software, athenaClinicals EMR Software, athenaClarity, and athenaCoordinator. The cloud-based services are HIPAA Compliant to ensure privacy around the clock.

Key features present in athenahealth EHR

• Customizable documentation
• Automatic patient record sharing
• Mobile capabilities
• Voice solutions
• Revenue cycle services
• E-Rx
• Patient engagement tools
• Population health
• Telehealth platform
• HIPAA-Compliant
• Patient Portal

Functionality Analogy of the vendors

Both electronic health records software vendors offer a complete suite of solutions with practice management capabilities. They know that clinicians don’t want to spend time charting and documenting, hence offering strong voice recognition tools to simplify the documentation process. Oracle Cerner EHR Software and athenahealth EMR Software provide full-featured functionalities to their users.

Which EMR software vendor has a better UI?

In terms of program UI, a  new report from KLAS has ranked athenahealth just above Oracle Cerner in terms of usability according to care managers, and healthcare providers at the point of care.

Users have reviewed athenahealth’s interface as intuitive and easy to navigate. Cerner users state that at times the software is difficult to navigate and requires help.

Integrations and Interoperability Comparison

Oracle Cerner and athenahealth EMR software are both committed to enhancing interoperability and integration options for their users. An interoperable environment means that data can be exchanged seamlessly with different systems to support care coordination.

Cerner EHR integrates effortlessly with EBSCO Nursing Resources, CHADIS, Enterprise Software, and CHRON Health Telemedicine. athenahealth software offers pre-built integrations for applications, diagnostic testing, and external health systems. The vendor also offers API and other tools for custom integrations.

Customer Support Assistance

Oracle Cerner offers 24/7 live customer support to its users, whereas athenahealth only offers online support during business hours.

Conclusion

If you want a user-friendly interface, and great reporting, and only need support during business hours, athenahealth EMR software is a robust solution. Cerner is the best pick for HDOs who require 24/7 assistance, extreme extensibility, and improved population health management features.

Finally, both vendors are top choices for streamlining daily tasks, and a free demo is encouraged for potential buyers to evaluate how the software system operates.

The post Oracle Cerner VS athenahealth EHR Software first appeared on EMRSystems Blog.]]> https://emrsystems.net/blog/oracle-cerner-vs-athenahealth-ehr-software/feed/ 0 https://emrsystems.net/blog/klas-speech-recognition-on-the-rise/?utm_source=rss&utm_medium=rss&utm_campaign=klas-speech-recognition-on-the-rise https://emrsystems.net/blog/klas-speech-recognition-on-the-rise/#respond Wed, 22 Mar 2023 13:19:16 +0000 https://www.emrsystems.net/blog/?p=5428 Clinical documentation has been the main cause of physician burnout and clinician frustration. Fortunately, Electronic Medical Records (EMR) Software technology offers features to streamline the documentation process. This helps providers gain more time to focus on patient care.

KLAS Report – Clinical Documentation Strategies

According to the latest  KLAS report, the healthcare market is embracing front-end speech recognition as the go-to clinical documentation platform.

Documentation Technology Solutions

The KLAS report examines different documentation technology tools and services and how they aid users.

Front-End Speech Recognition

The interviewed organizations revealed that front-end speech recognition technology has enhanced over the last few years. Front-end speech recognition is precise and offers the flexibility to be used in a variety of platform types.

Healthcare providers can use their smartphones to capture dictation and review patient notes. The only downside to the robust technology is its expensive price.

Transcription Services

As speech recognition tools are on the rise, healthcare organizations and clinicians are moving away from in-person scribes and transcription services. Though, respondents expressed that transcription services play a vital part in EHR software documentation.

Scribes and transcriptionists are useful for doctors who are hesitant to use speech recognition technology. Scribes can aid practitioners by assisting them in the tedious documentation process.

Virtual Scribes

94% of the respondents feel that virtual scribes have a positive impact on documentation time. Users revealed that virtual scribes complete clinical documentation at the end of the day.

Respondents said that the main issue with virtual scribes is the inconsistent quality of transcribers.

Computer-Assisted Physician Documentation

Respondents had affirmative views about computer-assisted physician documentation as they made code capture efficient, increased revenue, and reduced documentation time.

However, some physicians stay away from CAPD because they don’t fit with the clinician’s workflow and offer too many recommendations.

Developments in the Speech-Recognition Market

Ambient-speech recognition technology in the medical field is still a newer market and is developing. The ambient-speech recognition market is booming and KLAS is hopeful to measure the success of these solutions shortly.

Ambient speech recognition tools leverage automatic speech recognition and natural language processing (NLP) to document patient and provider conversations in the Electronic Health Records software. The powerful technology can help alleviate clinician burnout and improve provider satisfaction at work.