EMR Software vendor, athenahealth software is one of the leading and most prominent providers of network-enabled software for health systems in the USA. athenahealth EHR Software has always believed in innovation and has been quick to leverage machine learning and AI to offer better and improved software services to its end users. Artificial Intelligence technology has been used by athenahealth to automate tedious processes, simplify clinical workflows, and eliminate administrative burdens so providers have more time to concentrate on patient care.
Generative AI Solutions Released by athenahealth EMR Software
On December 5th, 2023, athenahealth announced an array of generative AI tools that will be available through athenaOne. The robust AI-driven features in the integrated cloud-based athenaOne platform aim to reduce administrative burdens and boost patient care delivery to improve health outcomes.
Different AI Capabilities Available for athenahealth Software Users
The following generative AI tools will be made available for certain customers this month:
Automated Insurance Selection
The automated insurance selection functionality helps to alleviate the administrative burden by eliminating manual data entry. This can help improve the efficiency and productivity levels of staff members.
The image of a patient’s insurance card can be uploaded by the patient or practice employee. After that, the athenaOne EHR Software with its advanced machine learning capabilities can automatically select the right insurance package and verify the patient’s eligibility.
The automated insurance selection feature driven by generative AI has helped practices save about 6,500 hours of administrative time in the past year. This has saved employees time and reduced the chances of burnout associated with manual, time-consuming, and repetitive tasks.
Patient Case Response Drafting
The new generative AI tool helps to enhance the provider’s productivity while drafting patient case responses. Every month clinicians allocate more than 35% of their time managing patient case documents in the clinical inbox.
Healthcare providers that are using athenaOne Software can benefit from pre-drafted responses that can be easily reviewed and edited, resulting in valuable time savings and efficiency.
Summarize Documents
Millions of clinical records that track patients as they travel through the healthcare system are available to athenahealth providers. Occasionally, the labels on the documents in these records are not clear. For clinicians to swiftly and conveniently locate the document and the information that is most pertinent at the point of care, recently implemented generative AI capabilities by athenahealth EMR Software will intelligently summarize the labels on these documents.
Care Plan Summarizations
Care managers who use the athenahealth software system can soon benefit from AI-generated, “Huddle Reports.” These reports help managers organize weekly care meetings with healthcare providers. These reports are a great way to support seamless communication between care managers and providers to offer patient-centered care.
Identification of Missing Prior Authorization Information
In healthcare settings, missing prior authorization data can lead to several problems. Insurance companies and other healthcare payers utilize the prior authorization process to decide whether to pay for a certain medical service, treatment, prescription, or equipment.
The new generative AI tool released by athenahealth will combat this issue by identifying any missing or incorrect information before the prior authorization is submitted by the healthcare provider.
Harnessing Generative-AI by athenahealth EHR Software
The integration of generative AI tools in athenahealth EMR Software is a sure-shot approach to revolutionizing healthcare delivery and processes. The Health IT vendor has prioritized data security so the new capabilities align with workflows and benefit both providers and patients at large.
