A Patient Portal EMR Software is a robust platform that allows patients to communicate seamlessly with their healthcare provider and also stay engaged throughout their healthcare journey. Many healthcare organizations and hospitals in the US have deployed a patient portal software solution to offer patient services outside clinic hours. In this article, we will talk about the most common patient portal FAQs, so readers are more aware of the benefits and use the software seamlessly to feel satisfied.

Why is it vital to use Patient Portal EMR Software?

Patients will feel actively involved when they access their medical records round the clock through the patient portal. Health information related to medical history, allergies, and medications is available. Patients can also pay online bills conveniently, schedule appointments, and even view lab results.

What are the features and capabilities offered by a patient portal software?

The following features are present in a top-ranked patient portal software system,

  • Health and visit summaries are available.
  • Share records by providing one-time access to providers.
  • Receive notification of test results.
  • View lab results.
  • Review current health issues and allergies and even update them.
  • Health summary.
  • Medical history.
  • A health library is also available which has articles related to symptoms, diseases, and other healthcare topics.
  • Medication refills.
  • Two-way messaging platform to support provider-patient communication.
  • Easy appointment scheduling.
  • Also, schedule a COVID-19 vaccine appointment as allowed by Epic MyChart.
  • E-Check-in facility.
  • Bill payment option.

How to access a patient portal platform?

Healthcare providers can offer assistance and instructions to set up an account. The first step is to create a strong password to ensure only the patient can log in. Once the account is set up patients can easily log in through their smartphones via internet connectivity.

What are the benefits of using a patient portal EMR software?

The patient portal platforms allow patients to take part in their healthcare journey which improves patient engagement. Engaged patients are more efficient and are driven to boost self-care. The easy access to communicate with the physician round the clock keeps patients well-informed as any of their queries can be answered.

Is the patient portal technology secure?

The patient portal software system is HIPAA compliant providing end-to-end encryption securing any information exchanged over the platform. Also, there is a timeout feature that protects patient information if they leave the portal page open.