• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: We are really happy to have this software in our practice. The best is its mobile app which has turned out to be a game-changer. It allows us to access patient records and chart on-the-go which has increased our productivity and responsiveness to the needs of our patients.

Cons: The updates are not innovative and seem to be outdated and not intuitive.

Verdict: A great software.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: I have been using GE Centricity EMR for some time now and I can confidently say it is one of the best EHR systems on the market. It is customizable to fit the specific needs of our practice. The customer support team is always quick to address any issues that arise.

Cons: In the initial phase we found the system to lack user-friendly navigation making it cumbersome to find patient information."

Verdict: I would highly recommend GE Centricity.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: As with any EHR system, you will only see maximum efficiency if the proper time is taken to perform the right set-up and then continuous process evaluation to tweak and adjust as the practice moves forward.

Cons: Also my staff can not synch from home sometimes and we have been told recently that Centricity Enterprise EMR does not work with VPN or remote access.

Verdict: However, I would like for the client to be able to respond to the text directly.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: As a physician what I appreciate is how GE Centricity EHR seamlessly integrates with other healthcare systems. I also like how it enables us to easily share patient data with other providers. Its interoperability has greatly improved continuity of care for our patients.

Cons: I personally think that its mobile app is unreliable and lacks essential features for efficient charting.

Verdict: Smooth transition and easy to use.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Switching to GE Centricity EHR was one of the best decisions our practice made. The system is very robust and has great reporting capabilities that have allowed us to track patient outcomes more effectively leading to better treatment decisions.

Cons: Compared to our previous software there are limited customization options.

Verdict: An easy to use EHR software.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: GE Centricity EMR has streamlined the workflow of our practice and significantly improved efficiency. Its intuitive interface makes it easy for our staff to navigate which results in faster patient charting and documentation.

Cons: Rarely though but the system frequently experiences slow performance. Nothing else.

Verdict: An amazing EMR software system.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Ultimately continues to improve and build on a platform that is more user friendly and customization.

Cons: Its to difficult to move your entire operation to another EHR once you have completely setup with.

Verdict: Simple practice and then you find out months later that there are no simple fixes when you have legitimate insurance problems.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Scheduling both by desktop and by app are very easy to use, allowing to set up repeat appointments. There are definite pros and cons of each and ultimately, decisions need to be made with systems that have more pros than cons.

Cons: The way feature is set up is not worker friendly. And give you input on how to make this feature much easier.

Verdict: Centricity Enterprise EMR a user friendly.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Easy to use and self-explanatory

Cons: I hate that it is not compatible with all TABs, I had to specially buy an iPad.

Verdict: Has a nice layout.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Ability of non-technical users to update and adjust templates without requiring the assistance of highly-paid consultants or users with advanced technical expertise.

Cons: If we have a patient that gets admitted to the hospital for a few days, we have to end each med and then add them back in when they come back home.

Verdict: Centricity takes training to learn efficiently. but it is a good affordable system for someone in a solo practice.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Too clatter, but intuitive. That makes it easy to track how physicians are performing throughout the year and make adjustments to help meet MU criteria.

Cons: The area of concern is with making the notes portion work best for me.

Verdict: I have not attempted to call to speak to a representative, but have had good experience via email.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: The new mobile version is one of the best Live seen and the interface continues to improve.

Cons: It is difficult to understand the language or accent of some of the IT help. Some system glitches at times.

Verdict: I would recommend.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: The additional modules integrate well for a patient portal, messaging system, PQRS registry, population health management, and clearinghouse.

Cons: I also wish that entering medications and ending them were easier.

Verdict: I found it easy to create my own templates and appreciate the ability to import the prior note to edit it for each session rather than having to start anew each time I meet with someone.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: With GE Centricity I have used the best charting tools.

Cons: No EHR is perfect and anyone touting such is not providing a realistic assessment of the current state of EHRs.

Verdict: I would like to be able to customize the mini website that my patients see in more ways than what's currently available.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: As a psychiatrist, it would be helpful if there were ways to prominently post the patient's allergies, medications, etc in a way where you wouldn't have to hunt through your prior notes to find them.

Cons: By non-techinical personnel which ultimately lowers overall cost of ownership than many others out there in the markets.

Verdict: This is and important feature that is needed for a home health company.