ChartLogic EHR Suite is a complete ambulatory Electronic Health Records (EHR) suite including revenue cycle management (RCM), electronic medical records (EMR) Software, practice management (PM), e-prescribing (e-Rx) and patient portal.
ChartLogic EHR Software offers many modules and features that streamline practices. It allows physicians to create and manage templates using the chart logic ‘Template Builder’. The integrated ‘PrecisionVoice’ feature allows physicians to chart efficiently through voice dictation. Physicians can chart electronically with the help of an extensive library containing specialty-specific terminologies, combined with templates, macros, SmartFields, and other customizable tools that allow clinicians to complete a single patient record in 90 seconds or less. Physicians can also prescribe electronically using the ePrescribe (e-Rx) feature.
ChartLogic Medical Billing Software is very effective. Practices can gain full control of their collections with the help of the automatic eEligibility tool. The eEligibility tool runs automatic checks on each patient beforehand and supplies staff with complete details on a patient’s co-pays and insurance deductibles. The software helps identify claim errors before submission, decreasing the number of rejected claims.
ChartLogic’s PM Software comes equipped with an ‘Appointment Scheduler’ that accommodates the needs of physicians. It allows administrators to set recurring or new appointments to keep track of patients within the practice and control patient traffic. Administrators can also view demographic information, appointment history and family structure for each patient with Patient Registration.
ChartLogic EMR Software displays an entire patient note on a single screen eliminating the need for constant clicking in search for drop boxes or pop-up pages. From medical histories to diagnosis codes and referral reply letters, everything is accessible from this screen, making it convenient for physicians to complete a comprehensive note. To clean up the lab process, ChartLogic EHR can connect with hundreds of labs across the country allowing users to send labs and receive results electronically. Insurance information and physician referral information can also be viewed at a glance.
ChartLogic EMR system offers RCM services to practice and billing facilities that need to increase their financial performance. ChartLogic EMR Software takes full control and responsibility for a practice’s billing from coding to submitting claims and collections. Office Managers can pull financial, productive, and administrative reports to gauge practice performance and take necessary actions.
Overall
Ease of Use
Customer Support
Functionality
Pros: ChartLogic EHR software is easy to set up and use. Like the fact that templates and notes can be customized. The voice dictation feature has helped to simplify clinical documentation.
Cons: Have been using the software solution for 2 years and there are not any big issues with the vendor or their platform.
Verdict: A user-friendly EMR software that can cater to practice needs.
Anthony, Primary Care
Mar, 2023
Overall
Ease of Use
Customer Support
Functionality
Pros: ChartLogic EMR Software is simple to navigate, and with fewer clicks, tasks can be done easily. The platform also offers seamless integration with labs and radiology.
Cons: At times the software takes time to load pages.
Verdict: The EHR system offers good Practice Management capabilities, improving administrative and medical billing processes.
Barbara, The Pain Care Center
Mar, 2023
Overall
Ease of Use
Customer Support
Functionality
Pros: I like the selection of features it gives, it has made things easier to organise.
Cons: There is no graph to show a patients address.
Verdict: It is good overall.
Mary, Medical Associates
Sep, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: It offers some great modules that have helped us streamline our organization. Our staff has is very happy with it.
Cons: It could be a little more user friendly in some areas.
Verdict: I have worked with other EMR software which don't provide the same features so this has definitely been a great help.
Ben, Pain Care
Sep, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: I love how easily you can create templates and attach documents into the patient charts. The way the health records are organized in to sections has made the work easier.
Cons: The software lags and takes a bit longer to load pages, and the patient charting sometimes becomes inefficient.
Verdict: Love it, but would like to see more handy features.
Elly, NHSA
Aug, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: Being a certified EHR, It has been able to meet meaningful use standards easily. It is really logical in how it works and functions.
Cons: In the past there have been updates which fix one bug but cause another, recently it has been fine though.
Verdict: I really like this to most EHRs.
Randy, Sports Medicine
Aug, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: It is very simple and easy, almost like a word document.
Cons: There are some connectivity issues, but its probably to do with wifi.
Verdict: A smooth enough software.
Jim, Medical Practice
Aug, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: It is really easy to use and allows easy access to patient info. It has enabled us to gain full control of our collections with the help of its automatic e-eligibility tool.
Cons: Server can lag a little sometimes and the customer service is a little poor.
Verdict: It has been a very decent EHR software overall but could do with some improvements
Rachel, Family Practice
Aug, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: Switching to this EHR was very easy and a great decision for us and we are loving it.
Cons: More built in templates should be added
Verdict: Great for new practices.
Kaitlin, Clinic and Health care Hospital
Jul, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: In general helpless client care. It appears they possibly have a couple of individuals working when enormous issues happen that require brief consideration from the help group.
Cons: Helpless preparing convention with framework changes and usage. Hard to find fast and compact solutions to client care issues.
Verdict: The specialist and the specialists like the ease of use of the product. Tragically, even upon explicitly asking, the organization doesnt tell us of changes we will understanding and issues that may happen when updates are introduced.
Heather, Tri-State Ophthalmology, PSC
Jul, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: I utilize the messages to send notes to other staff and use it as a suggestion to me by sending messages to myself later on. The best part is their client care. Spot on. Peruse a couple of awful audits. You will scarcely believe, they never managed an EMR with awful assistance previously.
Cons: Wish the patient gateway was easier to understand, could permit patients to make arrangements, demand tops off. A versatile variant would be useful to me additionally - in that I may have the option to utilize it as an approach to safely speak with patients.
Verdict: ChartLogic gives the adaptability and relative effortlessness to make this procedure effective. Technical support is brilliant in spite of the fact that I wish they were open somewhat later.
John, Massena Family Practice
Jul, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: Once you sort of understand things more things become a little more fluid and efficient.
Cons: Getting used to everything just takes a bit of time.
Verdict: I think it is worth it.
Jane, Orthopedic clinic
Jul, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: Brilliant client assistance and backing.
Cons: My only complaint would be the interface issues that we sometimes have with our practice management software.
Verdict: Convenience and reports are phenomenal.
Jackob, Gorenberg MD Inc.
Jun, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: Cloud based so easily accessible.
Cons: Once you save and finish your dictation or clinic note, you can't go back and make corrections.
Verdict: Request a demonstration. If you like it go for it.
Monica, Chiropractic office
Jun, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: I like the ability to customize documentation. The templates are all customized, which generates notes that are easy to read. The voice software allows for dictation directly into the office note. It merges patient demographics and insurance with our PM software.
Cons: The self-help options are limited. The product can be glitchy at times. The cursor will jump to another location unexpectedly, resulting in documentation being place incorrectly. Often, the product is slow to respond or load despite having a high speed internet connection. Changes needed to the EMR setup for meeting health care regulations set by the government are not communicated well. CL does not offer a regular review of our account to see if options are configured properly to meet regulations such as MU or PQRS.
Verdict: Closely examine the office workflow and how the EMR product will need to be used by each office team member. Look at the type of training that is included, access to support, how the EMR will meet new health care regulations, and how the EMR vendor regularly communicates with customers for updates, changes, training.
Adam, Orthopaedic Sports Specialists
May, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: I have been using this for a while and I think as far as EHR software is concerned, it is great, functional and I really like a lot of the features it has.
Cons: It is a little buggy but the support makes up for that.
Verdict: It is a really good option and good value.
Emma, Western Centre
May, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: How the encounter notes work. Very easily customized. Unlimited capacity to create templates for notes and inserts.
Cons: Messaging system is awkward. It takes extra effort to time stamp messages. You can't simply reply to messages, you must forward the message and select the sender in a list if you want to reply.
Verdict: Your encounter notes will look like they are supposed to look. Other physicians reading your notes will be glad you use this product.
Ryan, Valley ENT P.C.
Apr, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: The product is user-friendly. It allows for easy changes and customizing for the needs of our practice and doctors. ChartLogic also stays on top by keeping up with all of the medical industry changes.
Cons: Like any other technology products, it does have its glitches. The most common one that affects us is that some of the uploaded files get corrupted and we lose them. Once files are uploaded, we delete or shred the files, and we lose the information because ChartLogic also 'loses' it.
Verdict: Definitely watch demos and ask as many questions as you can. Some features may help the efficiency of staff and doctors. Chart Logic offers more features than an office can possibly use. Try to find out all those features that exist and may benefit you.
Vanessa, The Ryu Hurvitz Orthopedic Clinic
Mar, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: The ease of use of ChartLogic EHR Software has been really good.
Cons: The customer support isnt the best and the communication can be unclear.
Verdict: I think it just needs some improvements but its been okay.
Kathleen, Ophthalmology
Mar, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: Easy to understand, simple to explore. The usefulness of the product is acceptable. Great stream and simple to prepare another client too.
Cons: The framework freezes up an ideal opportunity to time when in the superbill and we cant spare the information entered. You need to finish off and begin once again. Exceptionally baffling.
Verdict: Their client support individuals are awesome. The item takes care of business and has the most highlights I like. Generally speaking, I would suggest.
Shannon, Central Michigan Orthopaedics
Feb, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: Utilization of Smart Text which is smaller than expected formats permit quicker and increasingly adaptable note creation, securing one to the utilization of explicit layouts.
Cons: Support is not very good.
Verdict: Generally speaking, it has been a fair programming EHR, yet could utilize a few enhancements.
Eddie, Davis DPM
Feb, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: The Software gives ease of use with affordable and simple templates.
Cons: The customer service is very poor, the assigned supervisor prescription doesn't update the medication list.
Verdict: The functionality needs to be updated by the chart logic team.
Steve, Randall Pain Management
Feb, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: The product is fast, easy to use and user friendly.
Cons: Nothing, i have no issues.
Verdict: Made my job easier.
Amber, Sacramento Bariatric Medical Associates
Feb, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: Ease level, customization and document management are great tools. Customer support is really efficient..
Cons: Sometime slows down.
Verdict: Pretty good product.
Juan, Opthamology medical clinic
Feb, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: I have used ChartLogic EHR Software for about 2 years and its been very easy to use and the customer support is a great help.
Cons: Sometimes the software has frozen.
Verdict: It is overall s a very robust software.
Lorraine, South Health Centre
Feb, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: love how I can create templates with ease and input handouts and easily attach documents into the patient's charts. It's also very organized with the patient's health records divided into appropriate sections (encounter notes,labs, med history, etc.)
Cons: The software takes time to load pages which sometimes makes charting inefficient. Also, the new scheduler is more complex. I still prefer the older version as it has all that I need and looks more simple and easy on the eyes.
Ellen, NHSA
Feb, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: Great customer service, easy to use and customizable.
Cons: Scheduling system update has made it a little difficult to use.
Verdict: Old version was more perfect
Bonnie, Sacramento Bariatric Medical Associates
Jan, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: Easy to use
Cons: Hard to get used to
Verdict: Buy it.
Wilbert, Central Texas foot and ankle
Jan, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: It is overall very robust and efficient. Love all its features.
Cons: There are few glitches due to which it slows down.
Verdict: Recommended.
Benjamin, benjamin Chiropractic
Jan, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: I don't think that i like anything about this product.
Cons: The software lags a lot, customer service doesn't even exist, terrible software.
Verdict: Bad Experience
Steve, Randall Pain Management
Dec, 2020
Overall
Ease of Use
Customer Support
Functionality
Pros: We need to figure out how to manage them. Our IT division has never had any issues planning the necessities for the updates.
Cons: Absence of guaranteed development, helpless client care, and tickets not, in any event, being opened when mentioned albeit, in any event, when a ticket is given, they are not tended to settle.
Verdict: Like the component that permits the outline to be shut, presented, and the report sent on alluding, etc.
Genevieve, James E Memmen, MD Ltd
Dec, 2020
Overall
Ease of Use
Customer Support
Functionality
Pros: I love the chat features where you can get help anytime. Support is perfect.
Cons: Sometimes it gets slow and freezes as well.
Verdict: Take demonstration of it before selecting..
Nicole , Podiatry specialist
Dec, 2020
Overall
Ease of Use
Customer Support
Functionality
Pros: It is a little decent and it integrates well in some places
Cons: I dont appreciate the support and its just been terrible overall
Verdict: Do not use it.
Aiden, Health
Dec, 2020
Overall
Ease of Use
Customer Support
Functionality
Pros: User friendly and easy to learn.
Cons: Nothing.
Verdict: I find it one of the easier EMR systems to navigate. Customer service is A+
Carter, Podiatry specialist
Nov, 2020
Overall
Ease of Use
Customer Support
Functionality
Pros: Easy to use and the customizable as well.
Cons: Not very impressed with the built-in templates.
Verdict: My advised for you is to go for he EHR right now.
kevin, Dr khan MD
Nov, 2020
Overall
Ease of Use
Customer Support
Functionality
Pros: It merges patient demographics and insurance with our PM software. The support is always courteous, patient, and helpful.
Cons: If you want to keep your server's in house they charge you more for support.
Verdict: Try it you will never regret your investment
Ash, Ophthalmology specialist
Nov, 2020
Overall
Ease of Use
Customer Support
Functionality
Pros: I like the simplicity of exploring the product. Very easy to understand. Simple to prepare staff to utilize the product. The inquiry highlights are useful.
Cons: My lone objection would be the interface gives that we some of the time have with our training chief programming.
Verdict: Explanations behind Choosing ChartLogic.
Kellie, Anchor Family Medical Group
Feb, 2020
Overall
Ease of Use
Customer Support
Functionality
Pros: This EHR is easy to use.
Cons: Once you save and finish your dictation or clinic note, you can't go back and make corrections. So if you have words that are misspelled, you are not able to correct them. You can, however, add an addendum and make your corrections on the addendum.
Verdict: I would recommend you request a demonstration of this EHR so that you can see how easy it is to use. You can set up templates specifically for your practice with ease. You can also dictate using the dragon software to eliminate transcription costs.
Odulia, Terry J. Sites, MD, PLLC
May, 2017
Overall
Ease of Use
Customer Support
Functionality
Pros: Tech support is excellent and always available. I love the Chat Now feature where you can get help and answers immediately. The Document Manager is a great tool. Being able to scan documents into a patient's chart and the queue to the physician for their immediate viewing from outside the office is very helpful.
Cons: At times, the interface between AdvancedMD and ChartLogic is very slow, delaying the physicians from dictating to a referring physician. We have had issues with the system freezing on us and kicking us out, this could very well be our internet system. It seems like we've been waiting really long for the Patient Portal online registration. Also, I've been told that patients will not have the option to pay online. Also, I've been told patients will not have the option to pay online. We've had many patients ask.
Verdict: Be certain your PM interfaces with CL. Voice recognition is an excellent tool; however, only one of our four physicians utilize it, preferring to pay outside transcribing.
Janice, Reconstructive Hand Surgeons of Indiana
May, 2017
Overall
Ease of Use
Customer Support
Functionality
Pros: best for the startup. user friendly and easy to learn
Cons: CL 8 is slow
Verdict: there is a room for improvement
karen, CEO at podiatry office
May, 2017
Overall
Ease of Use
Customer Support
Functionality
Pros: everything is best in this EHR
Cons: nothing
Verdict: Do think for other software. Just go for CL
Olivia, mental and behavioural health
Apr, 2017
Overall
Ease of Use
Customer Support
Functionality
Pros: customer support and user friendly
Cons: Messaging system is awkward. It takes extra effort to time stamp messages.
Verdict: need few improvements
Andrew, Pediatric Associates
Mar, 2017
Overall
Ease of Use
Customer Support
Functionality
Pros: that one to one consulting really helped me to understand the meaningful use.
Cons: nothing
Verdict: MUST USE
Albert, beautiful mind family practice
Feb, 2017
Overall
Ease of Use
Customer Support
Functionality
Pros: pretty easy to use and the EHR is user friendly.
Cons: After uploading the files we lose the information because chart logic also loses it.
Verdict: It is a good software but there is always a room for improvement.
Linda, Dermatology clinic
Sep, 2016
Overall
Ease of Use
Customer Support
Functionality
Pros: Easy to find things with document labels
Cons: creating and sending referral is a breeze.
Verdict: recommended!
Tiffany, Rehabilitation Institute
Sep, 2016
Overall
Ease of Use
Customer Support
Functionality
Pros: They have US-based support, which understands and help as soon as possible.
Cons: I think they could provide more lead time and notice when they update their software.
Verdict: I would recommend really digging in and using their project managers if you choose to have onsite training. They are a valuable resource.
Jordan, Ortho and Sports Medicine
Sep, 2016
Overall
Ease of Use
Customer Support
Functionality
Pros: easy to use and user friendly
Cons: no built in tempaltes
Verdict: It is simple and easy to use
Sarah, Dr. Sarah MD
Aug, 2016
Overall
Ease of Use
Customer Support
Functionality
Pros: User friendly and easily customizable.
Cons: I've been told that patients will not have the option to pay online.
Verdict: Overall great software.
wallace, Dr Wallace family practice.
Jul, 2016
Overall
Ease of Use
Customer Support
Functionality
Pros: user friendly and easy to use.
Cons: customization of templates in start.
Verdict: demo it
shawn, OrthoNY
Jul, 2016
Overall
Ease of Use
Customer Support
Functionality
Pros: User friendly and easy to customize.
Cons: Chartlogic 8 is much slower..
Verdict: I always like chart logic and it is highly recommended.
mark, New practice
Jul, 2016
Overall
Ease of Use
Customer Support
Functionality
Pros: user friendly
Cons: had few glitches
Verdict: need to have some improvements
Harper, Dr Harper MD
Jun, 2016
Overall
Ease of Use
Customer Support
Functionality
Pros: user friendly and tech is excellent
Cons: Once files are uploaded, we delete or shred the files, and we lose the information because ChartLogic also 'loses' it.
Verdict: Definitely watch demos and ask as many questions as you can.
Mason, Mason family practice
May, 2016
Overall
Ease of Use
Customer Support
Functionality
Pros: one of the best product ever used
Cons: nothing
Verdict: Highly recommended.
Kaitlin, orthoNew practice
May, 2016
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