• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: The SOAP Notes offered by the ChiroTouch EMR Software are very helpful and make charting simple.

Cons: None.

Verdict: It is the best software designed for chiropractic workflows.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: The cloud functionality of ChiroTouch EMR Software enables me to practice from anywhere and at any time. A very flexible platform.

Cons: No problem with the vendor.

Verdict: ChiroTouch is a great software solution that has automated all daily tasks.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: ChiroTouch EMR Software is an easy program to use. Like the all-in-one dashboard and practice performance reporting features.

Cons: As of now, we have not run into any issues.

Verdict: ChiroTouch software is powerful to streamline everything and enhance user experience.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: The cloud-based functionality of ChiroTouch EHR Software has enabled me to manage every aspect of my practice from anywhere and on any device. This has given me more flexibility to practice efficiently on the go.

Cons: The cloud customer service associates need to increase so we can get immediate help.

Verdict: ChiroTouch EMR Software offers robust features to streamline everyday tasks.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: I like how I can use ChiroTouch on both my iPad and laptop, providing the flexibility to work on the go.

Cons: The EMR Software is difficult to navigate.

Verdict: The EHR system offers some powerful features such as electronic prescription functionality.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: The EHR Software provides a complete patient snapshot view with the right patient engagement tools. The system can be easily customized to meet specific needs.

Cons: Too many clicks are involved when using the system,

Verdict: ChiroTouch is a robust software and offers many helpful tools.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: ChiroTouch EHR Software offers the right features to streamline daily office workflows. This has improved practice efficiency levels.

Cons: Sometimes technical glitches occur which can be annoying.

Verdict: A satisfied user of the EMR software

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: ChiroTouch offers more functionality than any other product in the market. Great customer service and IT support.

Cons: The EMR software is a bit more expensive than others but I think that is justified by the features it offers.

Verdict: Satisfied with the ChiroTouch EHR software, has helped to automate daily tasks.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: ChiroTouch EMR customer support service is extremely helpful. They helped us a lot in the implementation of the software.

Cons: The ledger function of the software needs improvement. Also, the tutorials should be made easy for new users.

Verdict: A Satisfied User of ChiroTouch EHR Software.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: It took a little bit time to install the software but it was worth it. The support team is very helpful too.

Cons: Setting up integrations becomes tricky at times.

Verdict: Perfect software for medical practices

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: The product is very affordable. Easy to use and customizable.

Cons: The customer support needs a lot of improvements. It is clearly non existent as the moment.

Verdict: Satisfactory software, needs to get better.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: If offers many useful things to learn. You really get what you paid for. Great experience using it

Cons: Customer support needs improvement.

Verdict: Money well spent

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: It has got everything i need, they even provide discounts.

Cons: The interface looks a bit old and might be a little difficult to understand for some users.

Verdict: Great for startups

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: A great product to effectively and efficiently manage your practice.

Cons: The scheduler lacks a few key features and use is a bit time consuming.

Verdict: Recommendable

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: The software offers a lot of handy features which increases productivity.

Cons: A little bit expensive than other similar products in the market.

Verdict: Overall a great prouct

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: The software offers a lot of handy features which increases productivity.

Cons: A little bit expensive than other similar products in the market.

Verdict: Overall a great prouct

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: It takes a very long time to get used to the product and the learning time is not very great.

Cons: The payment method is extremely difficult and complicated, and the customer support is non existent. They just keep sucking money.

Verdict: A lot of work needs to be done to improve the use

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Works incredibly if you have a large practice. Offers a lot of great features but at a cost.

Cons: The thing i dislike about the software is that, they keeping increasing the prices without informing you.

Verdict: Great if you can pay for every feature

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: The team really helps you in setting the software up and also provides great training.

Cons: The software didn't work so well for us so we though of giving it up but it has been months since our cancellation but haven't been able to do so yet.

Verdict: Worst customer service and the product is expensive

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Ease of charting patients, documentation, macros, diagnosis fast keys, charges fast keys. I can't be certain of all the pros as of yet.

Cons: Nothing much

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: The features offered are great. The vendor and inventory management is also great for keeping everything organized and knowing product on hand. The schedule functions well and there are many places to add notes for a patient. The flow between front desk data entry to the doctor and the communication features are nice. I like the way the check out functions, everything can be done in a single screen. Also keeping track of the previous exam date is really easy.

Cons: The set up is huge. Not only does every insurance need to be set up in many different areas, the doctor must set up his macro keys, which is very time consuming. Also, if you need to print a PI case, the notes from visit to visit look virtually the same. Patients get impatient with filling out the iPad for intake and many errors occurred resulting in non-payment. We did try to use the pro-bill services, and were not happy. The customer service associated with billing could be much improved. We found ourselves wasting a lot of time trying to work with the billing department. They also do not do PQRS reporting. We did find that our network became disconnected from the iPads often which resulted in a lot of calls to tech support. Don't make your server the front desk computer, it upsets the office flow when tech support is needed.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: I love that patients can easily check themselves in on an iPad. This makes scheduling really easy. Any information patients enter can be sent directly to my iPad in another room.

Cons: Customer support is helpful, but it often takes quite a long time to get through to them. Sitting on hold can really be frustrating when you are going through a busy day.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Love the ease and details of this software. Been using this system since 2008 and every year they listen to recommendations and make updates that make the office run more efficiently and appease the clients in getting the best appointment.

Cons: I have nothing but great words to say about our 8 years of business with Chirotouch.

Verdict: Look at how the software aides in your practice capabilities and patient requests.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: They have a really good training program. The videos are in depth and explain alot. It is very time consuming however and goes over the same things multiple times.

Cons: Price and customer support (price and availability)

Verdict: Look in depth into prices. It is a lot for the software itself and it also has many add-ons and support that cost more!

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: What I like the best about this product and vendor is the customer support. They employ highly trained support technicians to trouble shoot and train on areas that need further instruction or guidance. Cheryl Davenport is extremely knowledgeable, patient and teaches me something new every time I schedule a Direct Connect with her!

Cons: As of right now, there is nothing I like least about this product and vendor.

Verdict: I don't have recommendations for others evaluating this software.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: For the most part, I've been very satisfied with chirotouch. With most software systems things can go wrong with objective or action in soap notes not salting over. I like the functionality of Chirotouch and how easy it is to use.

Cons: In some regards, I wish it were more customizable to what we would like to do with it but overall we've been happy with the software.

Verdict: Try it...

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Honestly I love it. So easy to manage. Never had a problem while using it.

Cons: nothing

Verdict: Give it a try.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: I have nothing positive to say about this software. It has been the worst experience altogether. Plus, after spending tons of money on the software you need to spend more for support which is a pain.

Cons: I was sold this software as a new graduate and had no idea what garbage I was getting in to. Stuck in this! When you are new to the field take the time to find the right software. Don't get drawn in by a sales pitch. I made a huge mistake getting in to this.

Verdict: I only need to use about 10% of what the software can do so I paid way too much and am now stuff with overpriced software. It is not intuitive and the training was horrible. The person assigned to help me train either never had time or was troubled that she had to spend time helping me.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Customer service is friendly. the program is very colorful but honestly, that is all the nice I have for this program.

Cons: It is not user friendly. Patient count is NOT accurate, your system adjusts visit counts by the number of services they receive during the visit, NOT the actual number of DAYS they visit. I know of know insurance companies that what to know a service count, only a visit count, adjusting charges takes to many steps, rebilling takes to many steps. You are unable to change charges that had been posted incorrectly without removing all payment and charges and then putting those charges and payments back in. There is no ability to put in chart notes unless you put it in the doctors sections. You have to check a patient in for each service they receive and then delete the charges so they are not billed several times when you check a patient out instead of checking the patient in ONE time and charges being input for each service. Reports are too difficult to produce for W/C patients. I have worked with other programs before and honestly this is one of the worst programs I have ever had to use.

Verdict: Avoid it

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: I like everything about it. It's quick, simple to use. It also has many useful features.

Cons: None

Verdict: I work for a busy Chiropractic office and use ChiroTouch everyday. It's user-friendly and efficient. The service team is always so quick and helpful in attending to your needs.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: I find it hard to believe some of these negative reviews - Know what you are buying before you buy it .My staff absolutely loves chirotouch which is a must. Updates are regular and always bring improvements.

Cons: It takes a while to learn the system in full because it is a huge system with really a lot of features. Take your time and learn it and then watch it payoff and then keep learning more

Verdict: This has been a great investment for us

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: I had the opportunity to evaluate the top 6 software companies of the time and shows ChiroTouch as the best available at the time. Initially, I was so impressed with the integration between daily notes, charges, and diagnoses that I help the company with demonstrations those early days. Our clinic services between 140 and 170 services per day and Iu2019m happy to say that ChiroTouch is able to keep up with this Dement. I appreciate the regular updates and their response to provider feedback. Their multiple service packages make this EMR a no-brainer for a start-up practices or a multimillion dollar practice like ours. In this day and age of increased regulatory control and oversight it is absolutely ridiculous to me that some doctors are still paper charting their daily visits. They are setting themselves up for audits, post service reviews and possibly huge fines. It is my opinion that ChiroTouch does everything it possibly can to support me in maintaining strong compliance as well as privacy for the long- term security of our practice.

Cons: As with any large company customer service is a massive challenge. ChiroTouch remains innovative in staying up with the demands of their company utilizing technology to maximize customer service.

Verdict: I have the unique opportunity to know the principles of this company personally and I know that they have an ultimate higher purpose and serving the chiropractic profession for many, many years to come. Thank you ChiroTouch.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: You own your software! Regular improvements and updates. Integrates with other company software and equipment (xray, sigma, cash practice, subluxation stn etc.) Great people! (Rick, Lawrence)

Cons: In the recent past wait times have increased. They should have an auto call back option with their phone service. They should offer a discount for Canadian chiropractors that do not use the extensive billing options.

Verdict: Love the chiropractic presence at all chiropractic gatherings. (parker, chirofest etc.)

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: I don't have to learn something new, I like that. I dread having to learn a whole new software. So since I've used this one fir several years the pro is I already know it.

Cons: So many functions do not work or don't stay working. You will spend many hours fixing things you already fixed because they just stop working again. You will lose money on patients missing their appointment because the reminders stop working and support can't fix it for long and it will happen again and again. The iPad connectivity too.

Verdict: They used to be good but I think they got taken over and now they are just letting the company run into the ground.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: nothing

Cons: Purchased and installed ChiroTouch in 2012. This software requires EXTENSIVE setup in order to make it functional.While ChiroTouch offers tons of options inside its software, it lacks simple tasks and almost nothing happens automatically; 1) If you want an alert for anything - you have to enter them one by one. Need the same alert for front desk and provider - you have to enter it twice. 2) The software has no place for an x-ray report . You will have to enter it in a daily note by making up your own format - or type up in Word and then scan in. 3) The software has no place to enter vitals - besides a daily note. For 3 years we entered them in the EHR certified part of the program to satisfy requirements, but then they never populate to the records, so you have to enter them redundantly.

Verdict: Appointment system - Again requires exhaustive setup, but once done is effective. The auto reminder system ( which is additional monthly cost ) fails frequently, requiring reset by the customer support team.Billing system - My staff would suggest that this is the best part of the program. It works efficiently. ICD-10 was a breeze. The user interface that does not allow you to see full code descriptions; this is an issue in billing.User interface - For the most part the A-I-O interface is another place you have to enter all the information ( except for a few spots ) and the information you enter never shows up on records anywhere. The daily records are really like separate pages in a file - you cannot get any of that info to show up elsewhere, like a problem list, last x-ray or exam list.Too many add on costs: even getting decent statistics costs $50 month extra.Customer Service: for the first 2 years it was great. Last year they increased the cost 40% and now it takes 30-40 minute wait times every time you call. They want you to email them, but then you have no control over when the problem gets resolved.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Trained online so I can do it on my own time - supplanted with scheduled sessions with a tutor to fill in any gaps and answer any questions I have -they come right into your system. Easy and intuitive to learn if you follow the training , at first I skipped my homework ,and struggled , but once you commit to learning ,it makes clear sense and is easy to follow . So many awesome features : ipads , patient sign in collects a subjective , I totally customized my SOAP notes , easy scheduling and patient dashboard . I can schedule support calls when they are good for my time. this type of Support has been a life saver at times. The ICD-10 transition was a piece of cake with this software. Chiro touch gives back to the profession both with time and money

Cons: the billing end can be a little over whelming at first and this is where I needed to buckle down on my training and really own it instead of depending on staff to master it. Now I can train my new staff on my own . Bit of an issue with support wait times thru the holidays , but now I schedule support and they call me when its good on my time ,and the wait times after the year turned are much lower .

Verdict: try it and make your life much easier

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Very user friendly. This is our third EHR program and has been by far the easiest to use. The functionality of the program is great if you invest the time to set it up as intended upon the initial start up. The ICD-10 transition was seamless. Payment posting is a breeze. Documentation is also fairly simple once you are past the learning curve.

Cons: Support has been a bit slow in the past but I have seen a significant improvement over the past several weeks. The cost is also significantly more than other programs, but the cost is offset by the efficiency.

Verdict: over all its better than others

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: The best software I have ever used.

Cons: faced some issues with the tech in the past but it has been corrected.

Verdict: Chirotouch has evolved as our practice has evolved into a Phys Med office. They have allowed us to continue using their software and have no issues with billing or charting. They continue to stay ahead of any changes that the insurance companies try to make. For example, the ICD-10 wizard made the ICD change flawless. We had no claims rejected for ICD errors. In the past the tech support was difficult to get in touch with, but Chirotouch knew this was an issue and has since corrected it. I have referred many colleagues to purchase this product and will continue to do so in the future.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Our training (at the time) was thorough and we actually enjoyed the process. Brought all together under one system. Allowed us to organize our office like it had never been. Provided great support along the way Constantly looked for ways to improve.

Cons: Customer support went down hill and wait times were unreasonable and often times when leaving messages, we didn't get return calls in a timely fashion (if at all). New products and services would come out but I didn't find the on-line videos to be as helpful because we couldn't get questions answered.

Verdict: We have been using CT in our office since 2009 and have had a great return in our investment. The software helped our practice go from 3 different programs for billing, scheduling and one other for all incidentials to one program for everything we needed to do

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: I appreciate that ChiroTouch is fairly intuitive and for what is not intuitive, there is wonderful customer support.

Cons: They need to focus on the functionality.

Verdict: ChiroTouch has excellent customer support with highly trained and experienced support technicians. Cheryl Davenport is extremely knowledgeable, patient, and teaches me something new every time I schedule a Direct Connect with her!

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: User friendly and includes so many options from the Doctor to the staff.

Cons: Cannot clear certain payors out that have been inactive for years.

Verdict: Wehave used Chirotouch for over 7 years. It was one of the software programs used at Life University in Marietta Georgia, for students to learn. It has been easy to use and covers so many aspects of a chiorparctic practice.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Ease of use.

Cons: If the copay is higher that the insurance allowable it will not look at the lower fee and charge the patient the higher copay. So we have to remove the copay amount so the amount due will default to the allowable. The problem comes if we're doing a re-exam and the copay is not on there for easy reference and we don't collect the correct copay amount or forget there is one.

Verdict: It was easy to decide that this is the software we needed. The time they took in training all of us and answering all our questions. Whether its software or IT related they are always patient and willing to help.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Easy to use, has everything you need

Cons: Doesn't calculate secondary estimates when patient is dual covered, maybe they will update that someday

Verdict: We used a cloud based program for 3 years paying $300 a month thinking that was a smarter deal but in the end we have already spent as much as ChiroTouch costs and ChiroTouch is 100 times better. We barely did any training cause its such an intuitive software. I don't see us ever switching from this one.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: It has great options for billing and accounting.

Cons: It took a bit of time to get used to.

Verdict: We have been using Chirotouch since 2012. I took a little time to adjust, but it was well worth it. The ease of providing accurate ledgers to patients and attorney's was worth it alone. It has so many useful reports to help manage your billing office. The program is well worth it. The support team was also very helpful with implementing EHR.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Looks high tech when it's working.

Cons: Very inconvenient. Too much to list.

Verdict: Overall, I have been very disappointed with this software. They promised the world and way under delivered. All of the "necessary features" for EHR are an extra monthly charge. You pay extra for support but get to hold on the same 800 line as all the other disgruntled purchasers. I have been waiting for a fix for over 2 weeks on a problem with CT Intake not importing basic health history and subjective complaints (which I pay extra for). Don't worry it's just my money they are wasting. There is a pattern there too. They overcharged me and then sent an email to my entire staff regarding financial matters by means of their training login emails instead of me. I have never heard of a company making that kind of screw up. But I digress, the system is very cumbersome and requires you to navigate through multiple screens to get the info that should all be in one place. It takes multiple steps to accomplish simple tasks. There is nothing personal about the notes. They are very generic and not tailored to you at all. They even come with grammatical errors preinstalled. You don't have to pay extra for that. The software is overpriced for what you get. Patient tracking is horrible. Trying to track where a patient is in treatment is a nightmare. Want to know how long since the last time you examined a patient? Think that might be important to know without looking through each daily note? Better get a different software for that. The system lags and bogged down constantly no matter the size of your server, internet speed, or hardware you are using. We have confirmed it is a software issue. It's the most expensive software out there and lags on basic functions like choosing neuro tests on a basic new patient exam. That's like buying a Mercedes that stalls every time you put a window down. They wouldn't stand for that and neither should you. It should do the basic functions it was designed for or your money back.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Not a lot, possibly the use of my iPad, if we could get it to work correctly

Cons: Far too difficult the learning curve, as well as the educational videos, are awful I would rather pay more and have a written Manuel and some one on one instruction rather than spend the time and confusion in my office trying to learn a system that shouldn't be this difficult

Verdict: The system I am sure could be a great aid to my office except for several issues. The biggest one being the learning curve. The video education is not worth watching, better to download a Manuel and read it, then try and figure out how to use the multitude of uses. After two months of use, I am thinking of going back to my original system due to the fact that we can never get the system to run efficiently in our office. Both myself and staff are tired of it. Another issue is supported, if you are in need of support good luck call on Monday with luck you may get a call by Friday, or in our situation they always seem to call back on our day off.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: easy to use

Cons: no dislikes

Verdict: Program is very effective and easy to use. Great customer service. Thank you for such great work!

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: not much

Cons: Reports, importing ERA's is timely, too many features without full function which makes them useless, up charge you for everything little feature

Verdict: It looks like it would be a great software with all of the features they offer, however they are lacking some basic things that are essential. If you want an added feature or changes to the software good luck, you have to type up a suggestion, submit it and hope your peers vote on it in large quantities.They offer features but then don't have the ability to make them fully work. Example: They say you can use the software from 2 different office locations, we found out the hard way you cannot use the software at 2 different locations at the same time and scheduling for 2 different locations is impossible. Also, when you need pull a financial report you cannot separate the 2 different facilities, this is quite basic and vital to a practice with multiple locations. You can put in inventory to sell your supplements/products (seems like a nice feature) but you cannot pull a financial report per provider just on your inventory. Currently I'm having to manually add up every single inventory item on our monthly reports just to pay the Dr correctly. Bottom line for reports, they are just lacking all together. Not everyone pays their Dr's or therapists the same way thus making custom reports necessary.Email/text msg reminders, they constantly stop working, since its a server based system we have to go into the server and manually restart this chirotouch feature. Also, you don't know they've stopped working until a patient doesn't show up, you call them and they tell you they never got our reminder (how embarrassing). Every different section of the system is in the form of an App. Billing, patient file, claims, scheduling, the system laid out this way makes things too separated with having to click multiple times to accomplish 1 task.They also up charge you for every single feature: text reminders, integration of clearinghouse, support, ehr, premium intakes forms, different apps, etc. It's extremely costly.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Quick and organized.

Cons: Nothing

Verdict: Easy to use, quick and responsive. Simply the best program to have every patient info at your finger tips.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: How user friendly it is. If ever there are uncertainties, finding answers is also simple. The chat option available for customer service has been very useful. We love being able to send reminders from within without having to hire a separate service for just that.

Cons: I really don't have any dislikes. I mean it serves it purpose and makes our daily tasks easier by being thorough...so, no complaints.

Verdict: Our office has used this software for several years now and we are very pleased with its functionality. Ease of use is a great plus! It is very self explanatory and if we ever encounter uncertainties, the level of support received from the customer service team is exceptional. We are never shy to share who our software provider is, because we recommend it all the time.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: It does basically everything, we don't need to use any thing outside the system, it's all in one.

Cons: That it can't automatically read my mind and generate a visit note.

Verdict: We have used CT for almost 10 years and it has made everything from billing to scheduling to note taking so much easier than our previous practice management software. I highly recommend it!

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: The interface between the mobile device and server at business manager's work station. Ability to go from treatment room to treatment room without a computer in each room.

Cons: The initial cost seems high and the inability to be able to pay a la carte for help, the only option for maintenance is a high yearly fee.

Verdict: This product has everything you need to become a state of the art chiropractic business. You can do as little or as much as you want. The set up and follow up staff was terrific and patient. It mainstreamed an old practice (33 years) run by an older doctor and made it viable and productive with an increase in practice value.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Just the ease to bill and find things needed on the accout

Cons: none to be honest

Verdict: This software has been by far the easiest I have ever used. I loved how easy it was to get around and find things. Easy to bill and update. Just easy.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: cool features - seamlessness to whole office.

Cons: glitch i am now having since an update with touch screen and these people dont care and wont put in the time to fix - now I cant run my office the way i want and the way it initially worked - i have called and called and they string me along - FIGURED MAYBE IF I WRITE THEM A BAD REVIEW - THEY MIGHT ACTUALLY CARE

Verdict: Need to improve there customer service.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: The people behind this product have the expertise and willingness to support a practice in . every single aspect of the business. I have been in business for a long time and have never had the pleasure of working with such a great knowledgeable, and supportive team. The software developers have designed the system for us the working doctors. This means that from the intake, to the input of soap notes and exams into ipads quickly on the go while in the treatment room, to the EHR aspects of practise this team is working for the success of the working doctor.Now, I have never actually done the billing personally before as I have always had trained personnel to handle this. Recently I was left with a mess in the billing department and no clue as to how to untangle the snarled backlog, catch up to present day, and to get that department and the clinic finances back in working order. I reached out to Chirotouch support and they gave me Cheryl Davenport, who is the closest thing to an Angel for this profession I have come across. She systematically worked day in and day out with me to untangle the accounts, and bring this doctor up to speed in the accounts receivable and brought me from zero billing knowledge to the point I should have been in knowing the billing aspect of my own practice so that this will never happen again. She did this with humor, and patience and did it at 6:00 in the morning when I had time to dedicate to billing. Her patience and resolve to problem solve is unmatched. I have never found support that comes anywhere close to that provided by Chirotouch. Chirotouch is truly the Rolls Royce of the Chiropractic Software world. The software you purchase for your office will either make your working world more functional, legally compliant, productive, and ease each day...or it won't. So, consider this software to be an investment in your future financial well being, but also a tool to make each day less stressful and more enjoyable with each action during the day.

Cons: Not applicable. This product and team exceeds all my expectations...sorry.just the truth

Verdict: This software is visually pleasing, intuitive, and comprehensive. The developers have brought the tedious soap notes to heel with ipad menus that really work.u00a0With software I have used in the past I found myself wishing for this feature, or that feature, or wishing the developers had to actually use their own software as working doctors. I have yet to find any features that are missing in Chirotouch. I have never found a piece of Software that literally does everything you want it to do...There is so much functionality in CT that even though you think it is a great product already..you will find that you think of something you wish to accomplish..and lo and behold you get your trainer on the phone or computer chat(they get onto your computer with you), and you find they already thought of it and they lead you to it. I also want to admit..I have called up Chirotouch in very stressful situations where my stress was palpable...They handled my emergency and have always also handled my stress very professionally.. they simply are great people behind this and if I sound a bit over the top with the review I will tell you that this is the only product (group of people) I have ever done this for. And, if the team at CT ever reads this...Thank you all!

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: There is an entire team that is dedicated to making sure all Medicare requirements are met, which is very important to us since we have a large volume of Medicare Patients.

Cons: The only con I have found is that the software does not have a time clock feature like our old software had.

Verdict: Try it, you will love it!

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: It's super customizable -- a pro, and con. Customer support is typically pretty quick to be able to answer questions.

Cons: Not intuitive at all, doesn't follow basic patterns of computer use. Buttons don't make sense and it is not very easy or obvious how to navigate many of the features. Being customizable is great, but in doing so, it's a long and painful process. The interface is super dated, looks like a program out of the 90's.There are a whole lot of annoying details about this product, I could go on. Instead, I will say, find a cheaper (It's RIDICULOUS how expensive this software is...and there is no returning it even after a short period of time using it. Once you get it you're locked in for life...I tried)program that maybe isn't too spectacular but trust me, neither is Chirotouch.

Verdict: I simply would not recommend this program to anyone. Move on and read reviews of the next product.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Good billing and financial area

Cons: Slow and not very speedy. The staff at best. And after a few years you start to see their little circles in your sleep. Service, its all online. Once in they do for the most part get you resolved. But..

Verdict: At first this was great touch screen worked etc. After first six months touch screen no longer usable unless you use their recommended screens. More money and they didn't tell me that for three years. Balky, slow hard to use. If you have any server issues forget it. Service is very expensive and not very accessible., forget trying to talk to a real person. And you will get different advice from different people. Training is a real dog, and having to constantly switch back and forth between their various areas is not time efficient.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Nothing

Cons: I have been in healthcare a long time and I have never had such displeasure with an EMR program. This software is definitely not for medical professionals. Because of a fault on ChiroTouch my entire practice was out of compliance with Meaningful Use for 2016 -

Verdict: very disheartening when we put our trust and money with them.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Ease of scheduling, billing and posting payments, chat widget feature is extremely helpful

Cons: None at this time

Verdict: I negatively reviewed Chirotouch last September but customer support turned a negative into a definite positive. Our rep has been very patient and incredibly knowledgeable and hand-held me through the whole transition process. . Being relatively new to the software I'm still learning about the many features and all that it has to offer. I love the chat widget feature, I can get my questions answered almost instantly and the accounting/billing is awesome.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Fantastic software with tons of great features! My favorite component though is how adaptable the documentation portion is to your specific practice needs.

Cons: I have no real criticisms. Some people may initially feel overwhelmed by all the features that the software has to offer. However, if you take your time andexpand your usage over time, you'll be more and more pleased with the product every day.

Verdict: We have been using this software system for quite a few years and were probably the first office in our geographic area to do so. Over the years, we have recommended Chiro Touch to many other offices. All of them have thanked us for it! Simply put, Chiro Touch is the most versatile, customizable and comprehensive chiropractic management software on the market! It has literally revolutionized our practice and remains instrumental to all of our day to day activities. In addition to being a practice owner and practicing chiropractor, I am a medical reviewer. In review of other doctor's records across the state, let me assure you that the documentation from the Chiro Touch users stands head and shoulders above the rest! It is well worth the money and the time investment to tailor the product to your practice!

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: We've grown and expanded with ChiroTouch since 2007. There is a lot of versatility and customization to adapt the software to the way you practice. We use it in a rehab-focused environment with 3 doctors and 4 CAs. Customer service is very responsive and updates are fairly regular.

Cons: Really wish there was an effective cloud-based option.

Verdict: Be prepared to invest some time to effectively set up the macros, but it will be well worth it.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: It's relatively quick to generate a note.

Cons: The functionality isn't as good as some other softwares but it's suffice.

Verdict: If you are investing in something for the long run it is probably better to purchase software like Chirotouch.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: It is nice that I can connect from device to device when moving from front desk to adjustment rooms. The iPad to PC connection is great!

Cons: So far it's a lot to take in as far as learning the software but the training program helps clear things up as you go.

Verdict: So far I would give this software an B+ from my experience with the potential to move up to an A+. I like this product so far. It is nice that I can connect from device to device when moving from front desk to adjustment rooms. The iPad to PC connection is great!

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Everything is generally all in one with billing and scheduling and charting all together.

Cons: Not complete ICD 10 diagnosis codes not pre loaded; macros not pre loaded initially; customer support is horrible; they continue to charge you extra for each new service that they develop rather than include it in their expensive annual support package; they also don't fully test the updates before they release it so if there's a problem ( and there often is) then you have to wait for the next update before the error messages will hopefully go away; the program also is slow compared to others when reading from the database on the server.

Verdict: Do not purchase this program!!! We've had it for 7 years and the customer support continues to get worse with each passing year, and the program expense goes up.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Easy to use, customizable macros, great reports for billing and AR

Cons: We have had a string of glitches and computer problems that have cost us time and money.

Verdict: Cloud based EHR is the way to go, our desktops had trouble running this software.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Ease of use, multiple features, hands on training, and excellent customer service. They are always there to help and listen to suggestions for improvement. I love the online chat feature!

Cons: I don't have anything I dislike about the software.

Verdict: Just try it. You are going to love it. The customer service is amazing.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: I love the provider window that shows my adjustments (listings), diagnosis, soap note, X-rays, additional notes, care plan, insurance or payment info, and any other alerts I need. This window makes a daily visit so easy and seamless. If you have a high volume practice and want to remember small details to easily connect with your patients, ChiroTouch is the software for you.

Cons: It takes a lot of work to get your macros made. Once they are done it is not an issue, but upfront it is a lot of work.

Verdict: I love ChiroTouch, the only draw back is that it is server-based and not cloud-based. I think they are coming out with a cloud-based software, but I did not have the pleasure of using that. ChiroTouch is easy to use from a clinical SOAP note perspective, you have the choice either to use premade macro templates or make your own macro buttons to make your note taking super easy. My daily notes for a routine visit took less than 60 seconds. Our notes were so good that we even had attorneys compliment us on them. I definitely recommend this product. I'm in a new practice that uses a different EHR that I am less than impressed with. I feel spoiled with how amazing ChiroTouch is now that I'm using a less than satisfactory product from another company that I'm not going to name in this review.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Access to already built templates, easy to use, everything is right in front of you with the click of a button- your provider screen, front desk, calendar, etc.

Cons: If you are on an ipad and there are a lot of people checked in while trying to chart a note quick, every time to go to a new patient it brings you all the way to the first patient checked in. So working in a high volume office this is very annoying and a barrier to using an ipad to chart my notes because you would have to scroll through a lot of people to get to the note you are looking for.

Verdict: I have used ChiroTouch for over 2 years now in a very fast paced high volume chiropractic office.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: How chiropractor specific the software is with the various templates you can use on it. The check inability for patients is easy to use.

Cons: the cost and the support are not very good. it is hard to get in touch with someone and when we do they say they will get back to us and they do not.

Verdict: Support is non-existant

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: The online support covers most every single aspect of CT. Literally, a new user can see video tutorials, read case issues that other clients have experienced, and search an easy to users guide to be brought up to speed quickly. Like all things electronic, there have been some things that we have needed help working through. The customer service offered by CT easily surpasses most any business that we have worked with.

Cons: The beginning was bumpy - the company acknowledged issues that were not anticipated and worked hard and fast to correct them.

Verdict: Give it a try

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Great support when we need it. Without exception, everyone we work with at ChiroTouch seems to know exactly what we need.

Cons: I have nothing negative to say about ChiroTouch; they have been great to work with.

Verdict: Give yourself and your staff time to learn this or any other system.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: I'm very neutral on this product, as I said just not very impressed

Cons: No ease of scheduling, posting payments, every task requires flipping several different screens, training was exhaustive taking several weeks watching video after video and only speaking with a trainer on very few occasions. I'm not new to this and have used many different programs during my career. I really don't feel that Chirotouch has made my job easier.

Verdict: If you will be happy with being trained by watching videos and very little hands on support then this is the product for you

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: It's easy and conducive for practice.

Cons: The dictation doesn't recognize certain medical terms that requires more time to go back and correct. Sometimes it's also difficult to pull up diagnosis when searching for those that are not common on a day to day basis.

Verdict: ChiroTouch is easy to use and has good features that help the flow of the office. We had some technical difficulties that caused some frustration in the form of the system on our iPad constantly cycling. Whenever our computer which was recommended for chirotouch systems would update, it would kick us off the IP address and we would have to wait to call Chirotouch IT support or instant message them for help because they are on the west coast and were an hour behind. We have had to hire our own techs and they have been able to resolve some of those issues. For the most part, their support has been pretty good with the exception of a few calls to their training staff, one in particular had some attitude problem days. But everyone is entitled to a bad day from time to time. Chirotouch is better than what we use to use in the past, so I'm happy...just do your due diligence and research all options as you should with anything.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: This software helps our office run smoothly! The customer service we have received has been one of our biggest tools. If we have a issue that comes up, I know we will have help fixing it or training on how to overcome it ourselves within the day! Cheryl from the training department feels like an old friend. She is always willing to walk our staff through things in a comprehensive way.

Cons: Sometimes our wait time for customer services can be a bit long, however they do give us the option of leaving a message to hold our place and call us back.

Verdict: Give it time. With any change there will be issues. The CT staff are always willing to walk you through it--even if it is the 3rd or 4th time. They are knowledgeable and professional.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Easy to use. Functionality is straight forward. Makes Doc Notes easy. Billing easy. Appealing to the eye.

Cons: Pricey. Lots of additional costs for services.

Verdict: This is one of the most popular software on the chiropractic market. And used by most large practices. I have used this software is busy practices that I have filled in for in the past. I can say that really not knowing the software well and just stepping in, the usability is easy. Not difficult to pick up. The doctor's note section a breeze and some of the systems "extra" additions are a nice touch, but too pricey in my opinion. The software itself is already more expensive than most on the market.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Ease of Use and Learning. Features and Functions.Certified for Medicare.

Cons: Price of Software. Mandatory moderately expensive support. Moderately expensive upgrades to get full functionality of the software.

Verdict: If this fits into your budget, this is a sound choice for EHR and Billing software.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: It is user-friendly.

Cons: It is geared towards the chiropractor and does not have some necessary billing reporting capabilities.

Verdict: Make sure you know exactly what you are looking for before buying any product.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: It serves its purpose but doesnt' go "above and beyond"

Cons: It doesn't have strong billing features but does have a good system for tracking patients.

Verdict: Make sure you're getting what you want with billing features and patient database features.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: I have been using Chirotoucho for over 5 years now. The ease of taking notes and billing is second to none. They are always coming out with great updates and the customer service is wonderful. The macros

Cons: Literally none at this point

Verdict: Buy it now or you will regret it later

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: I absolutely love using Chirotouch to schedule our patients. It does the job efficiently and accordingly to each doctor's preferences. It makes my job so much easier when I can see each doctor's schedule and manage each patient's appointment times. Not only does it show me all the doctor's appointments, it also gives me that specific patient's information and what types of accommodations the patient might need when they come in for treatment.

Cons: nothing

Verdict: I absolutely love using Chirotouch

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Everything is generally all in one with billing and scheduling and charting all together.

Cons: Not complete ICD 10 diagnosis codes not pre loaded; macros not pre loaded initially; customer support is horrible; they continue to charge you extra for each new service that they develop rather than include it in their expensive annual support package; they also don't fully test the updates before they release it so if there's a problem ( and there often is) then you have to wait for the next update before the error messages will hopefully go away; the program also is slow compared to others when reading from the database on the server.

Verdict: Do not purchase this program!!! We've had it for 7 years and the customer support continues to get worse with each passing year, and the program expense goes up.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Transitioning from my previous software was simple and the training procedures with ChiroTouch had me ready to go. I have improved my billing and collections in the past year after switching. The support staff has exceeded my expectations, they have been very quick to respond to my questions are always a pleasure to speak with. ChiroTouch has made inputting patient notes seamless and quick. Having multiple IPad applications makes working across your office network simple and saves valuable time.

Cons: nothing

Verdict: I wish I had started with ChiroTouch day one of opening my practice. I would highly recommend this product and wish i had started using ChiroTouch from day one.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: We are so dependent on ChiroTouch software that we repurchased the software after selling our previous clinic and opening another. Some of the reviews here have mentioned frustration with long wait times when trying to reach Support; I have to say that this problem has been corrected. I have only experienced short wait times every time I've called the last six months (my call is answered right away, or after no more than 5 minutes). The Support department is fantastic! Every employee I've talked to has been very well-versed in the software and it's features. There is a learning curve for the staff and the doctor when first implementing CT, but the training is very complete and gets you up and running quickly.

Cons: I really don't have any negatives to say about the product.

Verdict: If you are on the fence about making the purchase, just jump in and do it. I was at that point, too, and I honestly wish I had done it sooner. Don't forget that you can take advantage of the Section 179 tax deduction the year that you buy - even if you finance the software.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: The software has been made to make you feel at ease. Everything interacts well together, from chart notes, to accounting, to EHR, to modifying hot buttons making all tasks easier. Other programs we had tried were clunky, hard to connect the dots. The vender has been upfront and honest. They truly seem to want to know the programs problems and how to fix them. We have modified the software to work in a mostly cash, wellness clinic. Sending off the billing takes 10 minutes, only if I have to correct the errors the software finds for me. This works in our small clinic. I spend 5 hours a week taking care of the books and billing, then I'm off to my professional work. The Doc uses this on her own for check-in, chart notes, and scheduling. Leaves lots of free time for her.

Cons: What did I like least, the price tag. I tried other free, or less expensive (up front) software. This is really a case of "you get what you pay for". We are now in our fifth year with ChiroTouch, what a great investment. I really don't have any negatives on this product. It's a perfect fit for our clinic.

Verdict: Talk to others who have used it. As with learning anything new, the learning curve may seem long. The online help, instructional help, and one-on-one help allows to learn the basics fast. We probably use a third of it's capability for our practice, and we think it's incredible.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: The training and subsequent customer service is fabulous. The ability to reach someone immediately who can and will help is invaluable. ChiroTouch actually does what the other two programs that we used only claimed they could or would someday be able to do. The billing and reconciliation with CT Proclear is a fantastic time saver.

Cons: The only downside I can think of is that some of the software to make the program fabulous requires an additional monthly fee. The upside of that is you're not paying for all of the extras if you're not going to use them.

Verdict: ChiroTouch is worth the investment. We tried two other programs and they were a waste of money as well as excessive amounts of training time.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Good for chiropractic only clinics, you don't have to build the template from scratch.

Cons: Server, not user friendly, long wait to speak to customer support, limited customer support hours.

Verdict: Chirotouch while it may have some good features it lacks a lot. The main problem is that it's server based. You can't check the schedule from home or do work from home. This is especially an issue for our LMT's. Another issue is the fact that there are numerous steps to completing a simple task. It's not a very user friendly software system.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Very quick and portable system. For the most part, you can do a basic note very quick, especially subsequent visits.

Cons: Coding is absolutely horrible. Why a software cannot have all codes loaded into the system is beyond me, but at the worst case, at least have all codes relating to musculoskeletal disorders and basic illnesses. I should not have to stop what I am doing in the office to look up and then manually enter into the system codes such as ligament sprains (ACL, MCL, PCL, etc.). The other issue is that the system works well to do a quick note if you practice basic chiropractic. With the amount of soft tissue work that we do and the different areas we work on, the system of just clicking on a body part and then scrolling down a huge list of muscles does not work too well, and the free form portion of these notes are not very efficient.

Verdict: We have been using ChiroTouch for about a year now in a practice that deals a lot with soft tissue and sports specific injuries and rehabilitation. Main usage of the documentation system has been with the iPads, which is a very great feature. Overall it gets the job done, and rarely has any issues with the in house server, but for offices that deal a lot with treatments and evaluations outside of the realm of a traditional chiropractic office, it is hard

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Software is easy to use, simple to configure out of the box and onboarding help is readily available.

Cons: Annual maintenance fee is significant and first level tech support experience can be disappointing and frustrating on occasion.

Verdict: I had worked in another practice using this same software so I was an educated consumer which really helped when it came time to implement. I would recommend that potential buyers take the time to visit several practices where the software is in use and ask questions of providers and billing managers.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Automatic claims posting to ChiroTouch ledger. Also, if patients had questions about their bill, CTProBill's number is listed on the statement.

Cons: CTProBill, the billing company affiliated with ChiroTouch, sent out a statement AFTER we ended our contract with them. So, patients who had questions called them and they said they were no longer working for us. This makes for some pretty confused patients. Also, when we signed up with CTProbill they said they would refer to our cost-estimates saved within ChiroTouch. They didn't do this so most of the statements they sent out were incorrect.

Verdict: If you are using ChiroTouch don't use CTProBill. Find someone better to outsource to or better yet hire someone to do billing out of your own office.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: I love the layout. I mostly use it on the tablets and it makes it portable and quick to treat with patients.

Cons: Sometimes the system gets jammed up and slows down but this happens rarely and is easy to fix by shutting down and restarting.

Verdict: Just try it out for a short period of time! It doesn't take long to notice that this product is superior to many others.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: This program allows patients to interact when checking in and they can click on areas of pain as well as describe symptoms they are having. This helps and keeps patients from saying "I don't know what it feels like but it is bugging me."

Cons: Sometimes the system slows up and it requires a few minutes to restart.

Verdict: This product is only right for people who care about their patients and want the best for them.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: I like that the software has everything you could need to run a busy practice smoothly and efficiently. The support team wants you to be successful and they want to teach you all that the product has to offer. They are constantly showing me new ways to save time and utilize tools that I already have to be more efficient.

Cons: I like that the software has everything you could need to run a busy practice smoothly and efficiently. The support team wants you to be successful and they want to teach you all that the product has to offer. They are constantly showing me new ways to save time and utilize tools that I already have to be more efficient.

Verdict: Everything your practice needs is right here in this one product.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: The software is a complete practice management system. I prefer to keep my practice small and manageable without relying on many employees so the software replaces the need for help in some ways. I love how well the system manages outstanding claims, balances and any issue for that matter

Cons: I am pretty upset over how expensive the monthly costs have become. I purchase the system because over time it would be more cost-effective however all of the additional add-ons make it more expensive over the long run. I think that they could make the soap note interface more helpful. A lot of that interface is not useful and does not go into the soap notes.

Verdict: I would recommend this to someone looking for chiropractic specific software that can be used on any computer.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: I really like its versatility and ease-of-use. It's a one stop shop.

Cons: It's on the expensive side compared to other EHR our software. Also due to its ability to do so much, it takes quite a bit of time to learn the software to take full advantage of all its features.

Verdict: Be patient with the software, and take your time to learn what the system can do.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: I work in a multidisciplinary office and have 3 separate Chirotouch accounts. When sampling other software programs, none came close to the ease of use or the amount of capabilities that Chirotouch has in all areas of patient care. Here are my 4 favorite features:

Cons: Really hard to say. I am very happy with the service and product.

Verdict: Feel free to look at other platforms. You might find easier to use and learn, but you won't find a better or more comprehensive one.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Ease of use for new employees, my upper level support person - Advanced support team, text reminders, scheduler.

Cons: Reports are limited, has a lot of hidden wonderful gems that most users aren't aware of.

Verdict: Have quite a few offices that have implemented CT in their offices upon our recommendations. It has helped to have a network of colleagues to draw from when you need a speedy answer. It is really important to do your training and prep before you implement any new software. Go to a colleague's office and work with the software and see if you like the feel and the look, check out the look of the notes. They are all so different and a lot depends on how comfortable you are working with the program.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: We have been using Chiro Touch for 6 years. Chiro touch is the spine of our practice. It handles everything from scheduling appointments, patient soap notes, including outcome assessments,, medical billing with an incredible AR system. Development is always on top of government changes. New releases come out several times a year. Cheryl Davenport has been instrumental in helping me implement all of the components of the software to insure a quality data base. My direct connect with Cheryl has been a true lifesaver. Anytime I have a question I can schedule an appointment with her and she calls back to help me resolve any issues I have. The calls are always handled with encouragement, compassion, and happiness. We always leave our session with resolve, smiles, and laughter!

Cons: There is nothing I do not like about the software. Chiro Touch is a great team of people that help us run our practice!

Verdict: If you are coming out school they taught you how to be a doctor but not how to run your practice. As I said earlier Chiro Touch has been the backbone of our practice so that we all can create healthier people for a better world.