clinictracker-connect-ehr-software EHR and Practice Management Software

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  • Ease of Use
  • Customer Support
  • Functionality

ClinicTracker Connect EHR Software

Rating: 4
Reviews: 12
: Aug, 2024

ClinicTracker (CT) is an Electronic Health Records (EHR) Software and Practice Management System (PM) Software specifically designed for Behavioral Healthcare facilities. The software is developed by JAG Products with an aim to deliver enhanced clinical assistance and productivity.

ClinicTracker Electronic Medical Records System is user-friendly, with a simply laid out dashboard allowing physicians to get instant access to a patient’s data. Providers can straightaway view their patient lists, appointments, messages, ePrescribing (e-Rx) notifications, and compliance alerts. They can document progress notes, treatment plans, admissions and discharge summaries. The Electronic Medical Records Software has several pre-stored templates for Mental and Behavioral Health but custom templates can also be added quickly using the Form Builder utility. Users can automate patient information input with ClinicTracker EMR Software, track case progress, manage medications and generate a wide range of clinic statistics. Doctors can access the CT using a phone application that is directly integrated with the EMR.

The EMR and PM software also has a patient portal that enables patients to engage with their care teams, request appointments, pay bills using a credit card and access information they are entitled to at all times.

ClinicTracker is designed to automate every single aspect of the practice, from intake to discharge, including scheduling, messaging, workflow, documentation management, compliance tracking, billing, collections, and payroll. The software is well equipped to meet specific challenges of mental or behavioral health settings, ClinicTracker EHR will:

  • Effectively manage staff certifications and renewal dates
  • Improve overall office staff efficiency
  • Provide an automated appointment reminder service to reduce your no-show rate
  • Manage multiple locations’ schedules and patients at one time
  • Process automated insurance eligibility verification to allow access to information without the need for phone calls and waiting on hold
  • Include both pre-stored and customizable reports to ensure quick answers to any question about your agency or patient population.

The EMR and PM software also has a patient portal that enables patients to engage with their care teams, request appointments, pay bills using a credit card and access information they are entitled to at all times.

User Reviews for ClinicTracker Connect EHR Software

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: We are a behavioral health practice and were looking for a medical records management system that was not only HIPAA compliant but also efficient and quick at patient intake and patient discharge for us. ClinicTracker is exactly what we were looking for.

    Cons: So far we have not experienced any problems it works great.

    Verdict: An all in one EHR system.

    Christina, Healthy Minds

    Feb, 2023

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: We have been using ClinicTracker for a long time now. It has been a life-saver to us in our crisis service and our inpatient programs as well. Their support has been wonderful also.

    Cons: Emailing is fine, it is not a huge deal, but it just creates delays with issues that I think could be worked out quickly with a phone call.

    Verdict: A great software with many necessary form templates to choose from.

    Robert, Medico of South Carolina

    Nov, 2022

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I have had a wonderful experience utilizing the services of this EHR. The support is also quick to respond and helpful.

    Cons: There are a few more minor adjustments that can not really be edited because of the system, but no big deal.

    Verdict: ClinicTracker is very dependable and reliable.

    Frances, Deerfield Medical

    Nov, 2022

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: After having used many EHRs when we finally got to install this one in our system it became clear in no time that none offered the versatility and potential for customization as ClinicTracker.

    Cons: Would like more updates.

    Verdict: The resulting system has been extraordinarily successful.

    Jack, Advanced Billing Solutions

    Sep, 2022

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: ClinicTracker has proven to be a wonderful advancement to our outpatient mental health clinical program.

    Cons: Sometimes the system is incapable to support some of the requests that come from our agency so that bit can improve.

    Verdict: The program is easy to use and modifiable to fit our needs.

    Anne, Legacy Heart Care

    Aug, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I love its ability to provide clinical data tracking, quality improvement resources, and business management resources with significantly reduced staff.

    Cons: We have had minor issues during the training but nothing otherwise.

    Verdict: This system has been remarkably reliable.

    Lois, Pacific Medical Care

    Aug, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: We are really pleased with the product and the services. It is easy to learn and easy to use.

    Cons: Not as intuitive as it could be.

    Verdict: Great support.

    Lydia, Dermatology Associates

    Jul, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: They offer a free trial, and once that is over the price is a fantastic value. Finding a practice management system that is effective and intuitive, and built for mental health therapists, has been a game changer.

    Cons: The correspondence module for referral letters is really weak and needs a major overall.

    Verdict: I strongly recommend it.

    Mildred, Moxie Healthcare

    Jul, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: This is a very easy to use system. Our staff could quickly become familiar with it and begin to use.

    Cons: There is nothing I don’t like about the vendor. But the customer support needs to be a little more responsive.

    Verdict: The design of the software is clean and intuitive, not just the portion experienced by clinicians but also the client portal.

    Maurice, Resource Partners

    Apr, 2021

    • Overall

    • Ease of Use

    • Customer Support

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    Pros: We use ClinicTracker for medical records, scheduling, and billing. It has made all our tasks very simple and easy to use.

    Cons: Navigation is not very simple.

    Verdict: We have come miles ahead thanks to this EHR.

    Desmond, Florida Pro Health

    Apr, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It is a very robust system with so many features and they turn around in time for updates

    Cons: I have had issues with reporting, but it was addressed in a timely manner.

    Verdict: ClinicTracker is hands down the best EHR for mental health on the market.

    Ruthie, Centre for Healing Neurology

    Feb, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I had not even registered for ClinicTracker Connect EMR Software, All the information is in one place and I can send things to my client securely.

    Cons: We know things are trying to move to a more electronic medium in communication.

    Verdict: This is one of the best Meaningful Use reporting system.

    Christopher, Family Foot Care

    Feb, 2021

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