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ClinicTracker (CT) is an Electronic Health Records (EHR) Software and Practice Management System (PM) Software specifically designed for Behavioral Healthcare facilities. The software is developed by JAG Products with an aim to deliver enhanced clinical assistance and productivity.
ClinicTracker Electronic Medical Records System is user-friendly, with a simply laid out dashboard allowing physicians to get instant access to a patient’s data. Providers can straightaway view their patient lists, appointments, messages, ePrescribing (e-Rx) notifications, and compliance alerts. They can document progress notes, treatment plans, admissions and discharge summaries. The Electronic Medical Records Software has several pre-stored templates for Mental and Behavioral Health but custom templates can also be added quickly using the Form Builder utility. Users can automate patient information input with ClinicTracker EMR Software, track case progress, manage medications and generate a wide range of clinic statistics. Doctors can access the CT using a phone application that is directly integrated with the EMR.
The EMR and PM software also has a patient portal that enables patients to engage with their care teams, request appointments, pay bills using a credit card and access information they are entitled to at all times.
ClinicTracker is designed to automate every single aspect of the practice, from intake to discharge, including scheduling, messaging, workflow, documentation management, compliance tracking, billing, collections, and payroll. The software is well equipped to meet specific challenges of mental or behavioral health settings, ClinicTracker EHR will:
The EMR and PM software also has a patient portal that enables patients to engage with their care teams, request appointments, pay bills using a credit card and access information they are entitled to at all times.
Overall
Ease of Use
Customer Support
Functionality
Pros: We are a behavioral health practice and were looking for a medical records management system that was not only HIPAA compliant but also efficient and quick at patient intake and patient discharge for us. ClinicTracker is exactly what we were looking for.
Cons: So far we have not experienced any problems it works great.
Verdict: An all in one EHR system.
Christina, Healthy Minds
Feb, 2023
Overall
Ease of Use
Customer Support
Functionality
Pros: We have been using ClinicTracker for a long time now. It has been a life-saver to us in our crisis service and our inpatient programs as well. Their support has been wonderful also.
Cons: Emailing is fine, it is not a huge deal, but it just creates delays with issues that I think could be worked out quickly with a phone call.
Verdict: A great software with many necessary form templates to choose from.
Robert, Medico of South Carolina
Nov, 2022
Overall
Ease of Use
Customer Support
Functionality
Pros: I have had a wonderful experience utilizing the services of this EHR. The support is also quick to respond and helpful.
Cons: There are a few more minor adjustments that can not really be edited because of the system, but no big deal.
Verdict: ClinicTracker is very dependable and reliable.
Frances, Deerfield Medical
Nov, 2022
Overall
Ease of Use
Customer Support
Functionality
Pros: After having used many EHRs when we finally got to install this one in our system it became clear in no time that none offered the versatility and potential for customization as ClinicTracker.
Cons: Would like more updates.
Verdict: The resulting system has been extraordinarily successful.
Jack, Advanced Billing Solutions
Sep, 2022
Overall
Ease of Use
Customer Support
Functionality
Pros: ClinicTracker has proven to be a wonderful advancement to our outpatient mental health clinical program.
Cons: Sometimes the system is incapable to support some of the requests that come from our agency so that bit can improve.
Verdict: The program is easy to use and modifiable to fit our needs.
Anne, Legacy Heart Care
Aug, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: I love its ability to provide clinical data tracking, quality improvement resources, and business management resources with significantly reduced staff.
Cons: We have had minor issues during the training but nothing otherwise.
Verdict: This system has been remarkably reliable.
Lois, Pacific Medical Care
Aug, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: We are really pleased with the product and the services. It is easy to learn and easy to use.
Cons: Not as intuitive as it could be.
Verdict: Great support.
Lydia, Dermatology Associates
Jul, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: They offer a free trial, and once that is over the price is a fantastic value. Finding a practice management system that is effective and intuitive, and built for mental health therapists, has been a game changer.
Cons: The correspondence module for referral letters is really weak and needs a major overall.
Verdict: I strongly recommend it.
Mildred, Moxie Healthcare
Jul, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: This is a very easy to use system. Our staff could quickly become familiar with it and begin to use.
Cons: There is nothing I don’t like about the vendor. But the customer support needs to be a little more responsive.
Verdict: The design of the software is clean and intuitive, not just the portion experienced by clinicians but also the client portal.
Maurice, Resource Partners
Apr, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: We use ClinicTracker for medical records, scheduling, and billing. It has made all our tasks very simple and easy to use.
Cons: Navigation is not very simple.
Verdict: We have come miles ahead thanks to this EHR.
Desmond, Florida Pro Health
Apr, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: It is a very robust system with so many features and they turn around in time for updates
Cons: I have had issues with reporting, but it was addressed in a timely manner.
Verdict: ClinicTracker is hands down the best EHR for mental health on the market.
Ruthie, Centre for Healing Neurology
Feb, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: I had not even registered for ClinicTracker Connect EMR Software, All the information is in one place and I can send things to my client securely.
Cons: We know things are trying to move to a more electronic medium in communication.
Verdict: This is one of the best Meaningful Use reporting system.
Christopher, Family Foot Care
Feb, 2021
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