Dentrix Ascend is a cloud-based Practice Management (PM) software system designed specifically for dental care practices. The software suite offers many tools including scheduling, appointment booking, e-prescribing (e-Rx), and monitoring continuing care, along with many different chart types. Users can access clinical notes and activate pop-up alerts that appear when a patient’s chart is being accessed. Treatment planning tools track patient benefits and help them in scheduling appointments.
Dentrix Ascend offers a very smart and natural interface that is extremely easy to learn. The physicians can access patient information and customized workflows which a single click. Dentrix Ascend Electronic Medical Records software offers an analytical problem-solving feature called Goals, Problems, and Solutions which is also known as GPS. This unique business tool automatically identifies tasks that need consideration and provides easy solutions to keep your practice running.
Dentrix Ascend provides great customer service support via live chat, email and even over the phone. Pricing models vary depending upon the needs of each practice. The application suite is suitable for organizations like large medical groups, multi-location practices, community health centers, hospitals, correctional health facilities, and huge government organizations.
Dentrix Ascend packs advanced business, Practice Management (PM) and clinical tools into an easy-to-use interface. You can move quickly from new user to expert, reaching full productivity within no time.
Overall
Ease of Use
Customer Support
Functionality
Pros: Its great for using across different practices, cuts out the need for third party remote access software.
Cons: Some parts of the system arent that easy to work with, like the recare system.
Verdict: I doubt youll find a better deal for this price. Super cost efficient.
Anderson, Family Dental Clinic
Jun, 2021
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Functionality
Pros: The patient portal looks great and after a few updates the software has improved quite a bit.
Cons: I still think that updates need to be made. Its better now than before, but it can still be better. Its not as intuitive as it should be.
Verdict: I would like ascend way more if it was closer to the base dentrix version.
Chloe, North Dentistry
May, 2021
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Ease of Use
Customer Support
Functionality
Pros: The cloud based software is just really helpful, since you can work from virtually any location.
Cons: The system can sometimes slow or freeze.
Verdict: Apart from the connection issues, dentrix is pretty efficient overall.
Roger, South Park Dental Clinic
May, 2021
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Ease of Use
Customer Support
Functionality
Pros: It has a really well designed layout. When you start to figure things out, the workflow makes much more sense.
Cons: Somtimes I find that things should be done by the software itself rather than having to do it manually.
Verdict: Would reccomend Dentrix Ascend, its a great choice for dental practices.
Trisha, Health Care
Mar, 2021
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Ease of Use
Customer Support
Functionality
Pros: Dentrix ascend offers some nice features like customizable reports and the cloud software.
Cons: A lot of glitches, somethings take way too long to load or just decide not to work. The insurance is super confusing.
Verdict: Too much time is spent trying to clean up and figure out these bugs.
Janice, Fresh dental spa
Feb, 2021
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Ease of Use
Customer Support
Functionality
Pros: The software has its practice management side integrated really well and the Xray images are great.
Cons: The only thing I can think of is the occasional server problems since they have become pretty inconvenient to work with.
Verdict: I like the software, but the lag and turtling just gets annoying.
Emily, Dental Life Care
Feb, 2019
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