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Providing quality Electronic Medical Records (EMR) Software and Practice Management solutions since 1996, e-MDs help practices handle tasks related to billing and patient care. The company features software suites offering a variety of applications aimed at improving the efficiency of a practice.
e-MDs solution series adds transparency to the operations of practice and assists physicians and administrative staff in their daily tasks. By providing software and developing helpful charts of patient’s medical data the company assists practices in improving the quality of healthcare offered by their providers and the efficiency through which they conduct their daily medical procedures.
The Practice Management solutions provided by the company assist practices in patient engagement, efficient scheduling and improving their revenue cycle management. e-MD also provides practices with a range of templates that can be adjusted to suit the needs of specialties such as cardiology, podiatry, obstetrics, gynecology, dermatology, and internal medicine.
e-MDs also offers nMotion, a Meaningful Use compliant mobile software that supports providers and patients on the go. Data sharing is also made easy through a Patient Portal which ensures that patients can share their medical data with their providers from anywhere and anytime.
In a nutshell, the company develops user-friendly applications that not only optimize patient care but also improve productivity and profit margins. All these healthcare solutions could be yours at a low price. If you want to know more about e-MDs Solution Series and gain a sneak peek at their software interface, here is a demo video that may interest you.
e-MD has won KLAS and SureScripts quality awards and it develops systems that support small-sized solo practices to large, enterprise-level healthcare providers.
Overall
Ease of Use
Customer Support
Functionality
Pros: They have US-based support, which is a lifesaver.
Cons: I think they could provide more lead time and notice when they update their software.
Verdict: I would recommend really digging in and using their project managers if you choose to have onsite training. They are a valuable resource.
Jordan, Ortho and Sports Medicine
Dec, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: It is otherwise a very simple to use software system. Initially I was very unhappy with this program. Even my administrator gave up trying to get a program aligned with my office. But later on things got smooth and have been pleased ever since.
Cons: We have no support & program not even completed. I type everything instead of using a program that does not work.
Verdict: I works fine.
Windy, Global Wellness Center
Dec, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: The software is simple and customizable. It's good for a small practice like ours.
Cons: Too many clicks can be reduced.
Verdict: We have been using eMD EMR software and satisfied with the experience so far. Will recommend.
Hugo, San Gerrardo Medical Clinic
Nov, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: This product has a very robust reporting system. The dates and data are able to be adjusted which makes mining for data so much easier. This system has a really good user conference every year in which I would recommend sending someone from each department to learn. e-MD's stays very up to date on quality metrics and programs.
Cons: The company itself does not provide customer service and are EXTREMELY hard to get in touch with if you have a concern. e-MD's uses a third party for customer support and they typically did a pretty good job with helping us to manage the system. Templates are EXTREMELY advanced and hard to create. The scheduling system seemed antiquated as well. The system is also very expensive.
Verdict: The company itself does not provide customer service and are EXTREMELY hard to get in touch with if you have a concern. e-MD's uses a third party for customer support and they typically did a pretty good job with helping us to manage the system. Templates are EXTREMELY advanced and hard to create. The scheduling system seemed antiquated as well. The system is also very expensive.
Jennifer, Britt and Hamre Companies, LLC
Nov, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: Great product.
Cons: Absolutely no support. It is almost to the point where you may as well learn SQL on your own to fix things.
Verdict: Choose something else. This software is great, but you pay an arm and leg for support that is not there.
Gavin, IT Factor
Nov, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: The patient portal worked for a year and everyone benefitted. Too bad it has been useless for 2 years.
Cons: The list is endless. You have to build everything on your own. Very cumbersome, labor and click intensive. Feels like a bottomless pit: keep feeding data (by hand in it) and not get any benefit out. Absolutely no support. Etc.
Verdict: Look elsewhere. You will regret getting this system. I wish I found a review like this before buying this overpriced, user unfriendly system.
Katalin, NWMA
May, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: I believe it is an outdated software.
Cons: And even the support is terrible.
Verdict: I refer stay away from it.
John, Paul B Hall Reginal Medial Center
Apr, 2021
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