• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: With Encounter Works EHR Software data sharing has become a breeze, we have access to real-time data to improve patient care.

Cons: No issues.

Verdict: A powerful EHR Software that can streamline tasks.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Encounter Works EMR Software is a unified platform with robust practice management features.

Cons: Need training for certain features as it can be complex.

Verdict: An all-in-one EHR Software that can optimize workflows.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: It has given to us the kind of management and reporting tools we needed to keep our organization run efficiently.

Cons: There is nothing bad to say about it.

Verdict: This system saves time with built in automation.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: We could get started right away. And I appreciate that I can customize most of the templates the way I want them.

Cons: Technical support could be more efficient.

Verdict: Simple for both me and my clients!

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: I got the full-service package from Encounter Works EMR for our practices in clinic and lab where we do consultations.

Cons: Reporting is not very compatible.

Verdict: It makes billing and coding simple.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: I absolutely love the calendar feature as it has side-by-side calendar viewing. It allows us to quickly locate openings and schedule appointments.

Cons: I find it a bit costly.

Verdict: Very easy to use.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: We are small nonprofit organization that has only been using the EMR for a few months but have realized that this software can cater all kinds and sizes of community health centres.

Cons: Training was tedious and I felt like it took longer than it needed to.

Verdict: This EMR is near to perfection!

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: We really appreciate the help we get in general. Especially the fact that the templates were customized as per our needs was the best.

Cons: It is expensive and above the cost that we expected to spend.

Verdict: It is easy and flexible.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: The client portal and the fact that the intake can be done online! I love custom forms. No paper files to lug around, reduced costs on printing paper and ink for intakes and informed consents.

Cons: Dissatisfied with the technical service.

Verdict: A well-integrated system.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: I have found myself having to refer to the ICD-10 code book to find the most specific diagnoses to use on claims.

Cons: We had some issues with some features so we have had to start new training sessions, which seems to be time consuming.

Verdict: I could not have asked for a better EMR.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: EncounterWorks has unified patient and practice management in a single platform.

Cons: These are small things that I hardly ever have a hard time wasting time on.

Verdict: Mostly good with some reservations.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: It has helped us to manage the practice workflow and reduced our data inaccuracies.

Cons: It appears that it would work better for large practices who submit a lot of claims, but for us the process is clunky and too complicated.

Verdict: A great software to share critical data in real time.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: It is exactly what we needed. We have used a couple of other practice management systems but the billing system we got with this is by far the best.

Cons: The support is responsive but I have not found it as knowledgeable as I would expect.

Verdict: It helps in improved patient care.