• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: EyeMD EMR has made patient record management easier and faster. It is tailored for ophthalmology which means most features are relevant to our needs. The integration with imaging devices is particularly useful for tracking patient progress.

Cons: The software is quite expensive compared to competitors. Some minor glitches need to be fixed to improve the experience.

Verdict: It is a great EMR overall but the high cost might not be justified for smaller practices. A few refinements would make it even better.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: EyeMD EMR has improved my clinic’s efficiency by reducing paperwork. The patient portal is a nice addition making it easier to communicate with patients. The interface looks modern and once set up it becomes a smooth system to work with.

Cons: Some features feel outdated despite the modern design. The training process is not very beginner friendly.

Verdict: A well-rounded EMR with useful tools but it could use some updates to keep up with evolving industry needs.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: EyeMD EMR has been a reliable tool for managing patient records and streamlining clinic workflow. The interface is clean and once you get used to it, navigating becomes second nature. Customization options allow for a more personalized experience which is helpful in a busy practice.

Cons: The initial learning curve is steep and it takes time to train staff properly. Some updates seem to fix one issue but cause another.

Verdict: It is a solid EMR for ophthalmology, but it could be more intuitive in some areas. A bit of refinement and better customer support would make it excellent.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: EyeMD EHR system includes e-prescribing which allows us to import all patient data and appointment information from our existing practice management system. Another thing worth mentioning is how it automatically suggests charges per patient and can then export it to the system. It can also import notes from Medinotes.

Cons: The charting is not as easy to learn.

Verdict: It is a single interface across multiple departments.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: The software covers all the essentials needed for an eye care practice. It integrates well with diagnostic equipment which saves time and effort. The charting system is well structured making it easy to document patient visits efficiently.

Cons: It can be slow at times especially when switching between modules. The customer support response time is not always ideal.

Verdict: A good choice for ophthalmology practices but performance improvements and faster support would make it much better.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Its full customization system maximizes charting efficiency of our practice.

Cons: Difficult to use the software on all devices

Verdict: Great software system with great customer support.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: EyeMD manages a vast amount of clients with ease a comfort meeting our requirement

Cons: It was easy to use but requires improvement in navigation.

Verdict: Love it and would highly recommend it.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: I love the fact that you can check your schedule on your IPhone/IPad or Android device.

Cons: Nothing as such. All good.

Verdict: An overall good software, should be perfect for small practices.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: EyeMD EMR is feature-rich and designed specifically for ophthalmology which is a big plus. The ability to customize templates makes documentation faster. It helps keep patient records well organized and the search function is useful.

Cons: Frequent system crashes have been a major issue. It takes longer to complete basic tasks when the system slows down unexpectedly.

Verdict: While it has great potential reliability problems make it frustrating to use at times. If they fix performance issues, it could be a much stronger software.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: If you already know the layout, it is easy to use. Especially if you already did the customization. Amazing technology support staff and excellent Graphical User Interface.

Cons: Customer service is a problem.

Verdict: Good Product