• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: I started a new practice May, 2019 and have been very happy thus far with EZ Derm. We participated in online training and were completely up and running and comfortable with the system after 4 weeks. One of the main reasons I chose EZ Derm is that is completely integrated between the EMR, PM and billing.

Cons: I cannot think of any particular shortcomings with the system. It took a little bit of time to get comfortable using the interactive bodymap.

Verdict: I have been very impressed with EZ Derm, their training staff and the quick response with customer service. I highly recommend this system if you are looking for a fully integrated Dermatology software solution.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: What i really like is that i get the solutions of EMR and EHR in one system. The EZDERM team is small so we know everyone through the annual seminar which is good.

Cons: Sometimes errors in billing were reported by patients and that was quite frustrating. The customer support team does not respond quickly.

Verdict: The software is fast and sooth. The automation of workflows has provided efficiencies.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: End to end claim handling is done in a breeze and reimbursements are received quickly. They do a follow-up on denials and other issues without being lax. All billing information and data can be easily printed and viewed.

Cons: The customer response is a little slow but they dont lack any knowledge.

Verdict: The EMR Software provides security and transparency round the clock.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Easy to customize and saves time, once you learn how to use it.

Cons: The technical support is never that helpful, they do not speak English very well.

Verdict: They do have hardware storage options which are less expensive.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Ezderm EMR Software is easy to use and can be catered to best fit your practice. I usually get much better support over the phone and a much faster response time.

Cons: The module for referral letters is really weak and needs a major overhaul.

Verdict: The new mobile EMR software is one of the best Ive seen and overall the software continues to improve.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: The ability of non-technical users to update and adjust templates without requiring the assistance of highly-paid consultants or users with advanced technical expertise.

Cons: With many audits to provide evidence of ordering and interpretation of said tests and many other areas.

Verdict: I think this will expand the ability to chart from an iPad or iPhone if a doc chooses compared to a clunky.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: When I tried ezderm emr software, I was amazed at the simplicity and intuitive feel for the many features it offers.

Cons: How we are performing as a practice and act as a liaison with the company executives.

Verdict: Direct messaging is good but currently feels more like an after-thought.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Ezderm EMR Software was our practices second attempt to transition to an EMR system. This allowed for a much smoother transition. The software is pretty robust and can handle almost anything you can think of.

Cons: Don't confuse simplicity for lack of features.

Verdict: You want to make sure that the EMR meets your practices needs.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: We'll be ready for a smoother I was looking for something that I could use Ezderm EMR Software for the life of my practice

Cons: If you can't figure your way through it in a quick, easy manner, you will end up frustrated and unhappy with your EMR choice.

Verdict: They really took the time to make this product user-friendly and feature-rich.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: I've used EMRs before, but a 3D function of Ezderm EMR is one of the simplest to use by far. I really love the ease of use for the product!

Cons: Emailing support can you get great people to work with and other times you can't get someone to solve your issue.

Verdict: I can't say enough about how much support they offered both technical and personal.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: I really appreciate the versatility of the Ezderm EMR Software, and the immense freedom if afforded me to customize are charting.

Cons: You want something that's easy to use, No EMR is perfect feature-rich, and has great support behind it in case you run into any issues.

Verdict: The vendors have also been awesome to work with! They take the time to understand your needs.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: I am a senior practitioner with high-level providers who adopted Ezderm EMR Software a few months ago.

Cons: Unfortunately, after few weeks, the speed had returned to the problematic delays.

Verdict: The old support leadership might not have always provided satisfaction, but they did try to help and worked hard to understand my point.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: My priorities are to give my patients the best experience while also having the highest cash flow.

Cons: I think the ability to use the camera and microphone on the iPad is a neat feature! I can't speak about the charting from personal experience.

Verdict: I do find that I save a significant portion of the time that I used to spend writing out charts.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: My priorities are to give my patients the best experience while also having the highest cash flow.

Cons: I think the ability to use the camera and microphone on the iPad is a neat feature! I can't speak about the charting from personal experience.

Verdict: I do find that I save a significant portion of the time that I used to spend writing out charts.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: I am the practice manager and have worked in many practices over past the years, using many EHR systems.

Cons: From the plan section of my clinical workflow so I don't have to go to a different part of the app in the middle of a visit to put in a lab.

Verdict: My patients like to use the EzDerm EMR Software patient portal to schedule appointments and message me directly

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: The implementation went well. I am a senior physician, and I use the system on a daily basis in my busy practice.

Cons: Using the IPad in my practice is a delight and after investing a lot of time in building out my clinical notes.

Verdict: The best thing is I spoke directly to my project manager who presented the software as it would fit my practice.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Now I really wish I had changed to Ezderm EMR sooner, especially given how smoothly the transition process went because I thought it'd be a lot of work to switch.

Cons: Which only added time to my busy day. And there are always going to be little hiccups in any system.

Verdict: We feel we are lucky that we chose this one, and we recommend it to anyone who is looking for a new software.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: I respect especially like their analysis too which makes it easy for me to tell which codes are being denied the most so we can be sure to focus on those codes.

Cons: The templates that their team built helped me with taking notes faster and took out a lot of double entry issues that I had with previous EHRs.

Verdict: With my questions while Ez Derm EMR Software medical billing team helps me to collect every penny possible.

• Overall

• Ease of Use

• Customer Support

• Functionality

Pros: Very easy and intuitive to use.

Cons: I wish there was a view that had refills, encounters, messages, documents all in order