Best Radiology EMR Buyer's Guide 2025
Emiley Parker
Apr 23, 2025
193
Emiley Parker
Radiology practices require Electronic Medical Records (EMR) Software that can run through a wide range of diseases and diagnostic imaging. It needs to have strong integration with devices, a robust interface with other practices, and a secure HIPAA-compliant messaging portal for referrals.
To have a good understanding of how the software works, it is advisable to learn about the different features and functionalities of the software. Before choosing a Radiology/Imaging EHR Software system, we should check if the software has the following key features:
Templates – Specific, customizable templates help declutter electronic medical records software SOAP notes, making patient charting quick, efficient, and error-free. Some of the basic templates a Radiology practice would need are:
Device Integration – Radiology relies heavily on diagnostic devices and equipment. Radiology Electronic Medical Records Software must have enhanced integration with X-ray machines, CT scans, MRI, and other imaging equipment to be able to diagnose a wide range of diseases.
Workflow Management - If you work in a Radiology practice, you need to deal with recording and storing large volumes of data. The EHR Software should be able to manage, document, and maintain all the radiology-related workflows. This helps the physicians have a better understanding of the condition of the patient and helps them make the right decisions at the right times.
Care Plan for Cancer – As one of the treatments for cancer, Radiology Electronic medical records Software (EMR) should have a care plan for cancer treatment that charts outpatient appointments, and their previous doses and tracks progress. This treatment plan should also have alerts and reminders for the next appointments.
Volumetric Image Visualization – Radiologists are required to render a lot of 2-D imaging results into 3-D for a comprehensive view. Radiology Electronic Health Records (EHR) software must be compatible to enhance this task, as well as provide a greater interface with imaging technologies.
E-Prescription – Radiology Electronic Medical Records Software should have an e-Prescription functionality. This helps track patient drug history, their allergies, send quick prescription orders, as well as set reminders for prescription refills so patients aren’t inconvenienced.
PACS Compatibility – Since Radiology practices have to navigate through a large number of image testing and reports the Electronic Medical Records Software should have a strong picture archiving and communication systems (PACS).
Referral Tracking – Through a strong interface with other practices, Radiology practices can share imaging and diagnostic reports, and track patient referrals through secure messaging.
ICD/CPT Codes – Built-in radiology-specific ICD-10 and CPT codes ensure accurate claims for a faster billing process.
Radiology Electronic Medical Records Software or Imaging EMR Software represents the electronic method of storing medical records for diagnostic imaging. Using specially designed software, physicians and other medical professionals can store anything ranging from patient demographics to extensive clinical information about patients, such as medical history, social history, lab reports and more.
Since all medical providers (MDs, DOs, PAs, NPs, LCSW, OT etc.) work in a distinct manner based on their background and medical specialty, EHR Software or EMR Software must accommodate the unique style and documentation requirements. Examples of such specialty-specific features include the ability to annotate on images or capability to store before/after photos for Pain Management specialists and Dermatology specialists respectively. Similarly, other specialties such as Pediatrics, Oncology, Podiatry, Ophthalmology, Neurology, Nephrology, Dialysis Centers, Rheumatology and Chiropractic Care require their unique set of specialty-specific features to simplify adoption.
Since the introduction of the HITECH Act, healthcare IT has undergone a massive transition starting from the widely recognized Meaningful Use program to what is now known as MACRA, the Medicare EHR Incentive Program. The Meaningful Use program has transformed and now formed part of the four components of the new Merit-Based Incentive Payment System (MIPS), which itself is a fundamental part of MACRA.
For some medical practices, the transition from paper-based records to EMR Software (Electronic Medical Records Software) has not been a simple one. Regardless, realizing that the benefits of utilizing ONC Certified EMR Software far outweigh the hassle and challenges associated with it - ensuring a viable future, most practices today have successfully transformed their clinical and administrative operations to EMR Software.
Aside from ensuring tangible financial incentives and profitability, practices converting to EMR / EHR Software have seen the following benefits:
Just like a medical specialty, EHR Software requirements also depend on the size of the medical practice. From solo provider clinics to large multi-provider, multi-specialty clinics, every practice has unique inherent challenges that must be addressed by the EMR Software vendor.
A small doctor’s office not only has a limited number of staff members but their EMR Software budgets are also extremely low compared to a large enterprise such as a hospital. Due to these budgetary constraints, many providers simply choose to employ Free EMR Software or choose an affordable EHR Software vendor with a low fixed monthly fee. Cloud-based access is one such important requirement so that these providers can access patient charts even from home when needed.
These practices usually consist of 5 to 10 medical providers often belonging to the same medical specialty. Their requirements are more stringent, while their budget is also considerably large. Aside from specialty-focused requirements (EHR Software by Specialty), these practices also require unique features such as interoperability, dedicated customer support, multi-device support as well as extensive reporting functionality to keep an eye on the overall performance of the practice.
Larger group practices generally comprise more fifteen or often twenty medical providers. These practices usually provide medical services that fall under various medical specialties (Orthopedics, Pain Management, Surgery, Chiropractic Medicine, Family Medicine etc.). Therefore, these practices require support for multiple users to access the system simultaneously, as well as for the Scheduling software to accommodate multiple locations, providers and resources such as Dialysis Chairs, procedure room allocation etc. These practices also keep replacing or adding staff members and need a scalable solution.
EMR software companies such as Epic, Cerner, AllScripts, NextGen, Athenahealth, IMS by Meditab, eClinicalWorks, Meditech, McKesson, MEDHOST etc. usually target and provide solutions for larger corporations like Hospitals, ACOs, PCMH, IPAs, CINs (Clinically Integrated Networks), Public Health Departments etc.
These customers have the most elaborate list of requirements, which are usually documented in the form of an RFI or RFP to assess and shortlist vendors that can meet them. The requirements consist of features like inventory management modules, interface with local labs (LIS), machines and diagnostic equipment along with drug dispensing (pharmacy management software) and electronic medication administration records (EMAR) etc.
These entities also require the EHR software also need to integrate with multiple other software and medical devices.
Since the introduction of Meaningful Use most healthcare practices simply have little, or no choice, but to convert their practice operations to EHR software. However, most providers today select the EHR software of their choice that best suits their specific needs and must perform an extensive search to evaluate all available options before they find one that is suitable. Most potential EMR Software buyers in the market today have the following in common:
Although #3 is ideal, every provider and practice workflows are unique and therefore what works for one provider may not suit the other. “One size fits all” simply doesn’t apply in the world of healthcare IT. Software experts and industry specialists are an ideal source of information, advice and ultimately ensuring that the right decision is made.
EMR software includes several types of software based on specific applications or functionalities:
Small doctor offices benefit the most from Cloud-based EMR Software technology since minimum to no upfront cost or maintenance is required and accessing the EHR Software is possible from any location given the availability of internet access. This type of EMR software is also device independent in most cases and can be accessed using devices such as Smartphones (Android & iOS), iPhones, iPads, laptops, and desktop computers.
Apple dominates the digital device and computer market in the US today, so it is no surprise that many providers are specifically looking for their EHR Software vendor to support Mac operating system (Mac EMR Software). Not all Vendors today work on a Mac device, so looking for a vendor with native support for Mac devices is essential to ensure that the software performs on existing hardware at the practice and does not require more investment in computer systems.
This is the most significant requirement for most software buyers today as the software must comply with the standards and guidelines set by the Office of the National Coordinator (ONC). Online repository details all software vendors and details related to their respective compliance with the measures set by the ONC (Click here). Software that complies with these standards have undergone rigorous testing and confirmed at a benchmark level defined by the federal body. The software testing done during this exercise checks all areas of the EMR Software system from Patient Portal access to the way the EHR Software communicates with other programs and entities like labs, Pharmacies (via e-Rx), hospitals, HIEs etc.
Electronic health records software (EHR) for certain specialties such as radiology, oncology, nephrology, and cardiology care must provide unique tools to document and manage the clinical workflow of those specialists such as specifying the area of concern (for example cardiac imaging). It should also provide robust templates rather than being a mere method of capturing text or raw data.
With competition rising in healthcare IT, EMR software providing integrated Practice Management software as part of their overall software package easily outperform rivals with standalone EHR Software including those that may provide specialty-specific EHR software. EMR Software companies with integrated Practice Management solutions often tend to provide extensive reporting capabilities to track practice performance and manage the business operations better.
Medical practice has several needs of software systems to streamline operations across the board. One such important area is billing for services rendered and communications with insurance companies. Medical Billing Software, therefore, works best when integrated with the Electronic Health Records (EHR) software. All clinical documentation seamlessly conforms to the required standard and forms a financial document that can be electronically sent to payers (insurance carriers) to verify and process at their end. This simplifies the operations and ensures all parties are on the same page when it comes to the financial health of the enterprise. Medical billing software helps practices and medical billing managers generate claims, patient statements, verify patient eligibility and more. This software is ideal for practices that want to handle billing in-house and can integrate with EMRs.
An EMR Software must ensure the security and safety of patient records while ensuring privacy and HIPAA compliance for patient/doctor communication (Patient Portal). This is a paramount concern for physicians and HIPAA compliance should be guaranteed at all times by the EHR Vendor. Most Vendors today (Epic, Cerner, Athenahealth, AdvancedMD, PrognoCIS, ModernizingMedicine, eClincalWorks etc.) are aware of the importance of HIPAA compliance and have taken steps to ensure the safety of patient records security in every section of the EHR Software using advanced tools like data encryption technologies to enhance the security of the EMR software.
One of the decisions your practice will have to make is whether you want just an EMR software or one with an integrated Practice Management for billing and scheduling. There are advantages to having both together but there have been cases where some practices only go for one if they had unique requirements that a vendor could not fulfill, or they had already paid a hefty amount for a PM software and weren't looking to replace it yet.
Doctors are not IT professionals, and though some might be tech-savvy, it would be egregious to expect them all to be experts on the EHR software. Ease of use is essential to make the transition from paper to electronic smooth, as well as day to day practice to go along without a hitch. If the software is too complicated and hard to understand, it's a waste of precious time and needlessly aggravating. Some vendors offer free training while others don't; make sure you ask for training if your practice needs it.
Not all specialties are created equal, so why must their software be generic? Basic EHR software works well and good for general practice and most specialties, but doctors have complained about specialty specific not being available in the market. The specialty software's have inbuilt recording systems that make specialty practices functioned efficiently. Only a few vendors provide specialty-specific software, so there aren't many to choose from. But the more vendors are cottoning on to the demand and there should be more options in the near future.
Support is a major issue most practices have with their current vendors. A good support team can make small glitches to major roadblocks easy to maneuver while a bad one will just make things worse. Some vendors provide support as part of the plan you're already paying for, while others charge extra for support. Scout the market, read reviews or just ask point blank if there will be a special support team assigned to each practitioner and whether you'll be charged for the service.
There are varying price lists out there, some offer free services, while others charge an arm and a leg for specialty services. Either way there will be hidden costs that you might get to know about later. Fix your budget and talk to vendors you interview about hidden costs within the contract and whether services such as training and support are free.
Smartphones have changed the dynamics of mobile usage. Handheld devices are easy to carry around and can be used for any number of uses. Most people are ditching the cumbersome PC for a handheld device. Doctors mostly use iPads or Tablets in the examination room to take down patient symptoms, check the history and note down the prescription, so it's imperative that the vendor has a mobile application that is synced with all the mobile devices being used in the practice.
Whilst better patient access is expected of many EHR software systems, the feature has not been completely integrated yet. According to a study in 2019, only 10% of patients (who had access to their records) viewed them. Additionally, of these patients, 63% were encouraged to do so by their respective providers. Vendors of electronic medical records software (EMR software) are updating their systems to be easier to navigate and to better suit patients’ requirements; this also prepares EMR systems for potential future regulatory changes. More health practices are also providing more guidance and raising awareness to encourage more patients to regularly check their health records before appointments.
