kareo-clinical-emr-software EHR and Practice Management Software

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Rating

  • Overall
  • Ease of Use
  • Customer Support
  • Functionality

Tebra EMR Software

Rating: 4
Reviews: 73
: Sep, 2024

Tebra is a cloud-based Health IT solution offering Electronic Health Records (EHR) software and Practice Management (PM) solutions. The company also offers quality and dependable Revenue Cycle Management (RCM) services. The platform is ICD-10 ready and Meaningful Use (MU) Stage 2 Certified used for various medical specialties such as family medicine, mental health, pediatrics, neurology, cardiology, and podiatry.

Tebra software is designed to be user-friendly and adaptable. A thorough dashboard, straightforward charting, electronic superbills, e-prescribing (e-Rx), an integrated patient portal, and lab interfaces are all provided by the cloud-based health IT solution.

The Tebra platform, with its intuitive Practice Management software system, guarantees smooth workflow between the front and back offices of medical practices. It is designed to meet the demands of small private practices. Tebra PM Software is the ideal system for office managers to streamline tasks like insurance confirmation, patient scheduling, delinquent account management, patient file management, collections procedure, and customizable report production.

Looking to harness the full power of the Tebra platform? The complete practice success platform includes a modern, certified electronic health records software solution built to empower today’s providers with robust clinical charting, streamlined documentation, telehealth, and more. Already have an EHR? That works too. Tebra integrates seamlessly with third-party products, meaning any practice can leverage our solutions.

Formerly Kareo and PatientPop have joined forces to create the leading, end-to-end practice automation platform – improving the patient experience, provider well-being, and practice efficiency. Tebra is the leading practice automation solution for independent practices.

User Reviews for Tebra EMR Software

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Tebra EMR Software is a comprehensive platform. The practice management tools have streamlined patient scheduling and financial processes.

    Cons: No issues with the platform.

    Verdict: Happy to switch to the Tebra EHR system as it has helped to optimize workflows and boost productivity levels.

    David, Care Clinic

    Nov, 2023

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Occupational therapy and physical therapy templates offered by Kareo EMR software have given me more time to focus on patients and spend less time working on the computer.

    Cons: The software has been a benefit to our practice, nothing that I dislike about Kareo Clinical.

    Verdict: As a physical therapist, the Kareo EHR system has made it possible to better care for my patients and not worry about claims and patient statements.

    Monica, Vista Physical Therapy

    Jan, 2023

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Kareo EMR software integrates seamlessly with the Practice Management and telemedicine platform. Customer support is helpful and responsive to guide you through any issue.

    Cons: The billing platform of the software system can be confusing.

    Verdict: Kareo Clinical EHR system is easy to use and offers helpful tools to automate daily workflows.

    Nicole, Harmony United Psychiatric Care

    Jan, 2023

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Extraordinary experience. We are with Kareo since 2008 and couldnt want anything more than to proceed with the equivalent.

    Cons: I like everything about this product. Its very easy to understand and astounding programming. I would firmly prescribe to every one of my customers as it makes our work simple and straightforward.

    Verdict: Kareo will fit in for any forte. We get great help.

    Colleen, Mrowka Physical Therapy

    Dec, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: What I like best about Kareo is the way the plan for the day encourages me to organize my day by day undertakings. The Unpaid Cases Report gives all the subtleties essential for reaching payers with respect to past due or no reaction claims. The announcement procedure takes into consideration individual notes to patients.

    Cons: I dont care for how the Kareo EHR and PMS interface makes the experiences lose the subtleties for earlier approval number and alluding supplier handle that were finished inside the PMS during the planning of the arrangement. This issue makes heaps of additional work for the charging staff since we physically should reappear the earlier approval number and alluding supplier on each oversaw care experience.

    Verdict: Furthermore, I particularly like how the Supplier Execution Reports keep my customers aware of everything with programmed messages about their day by day, week by week, or month to month key markers.

    Nayari, Behavioral Healthcare Services

    Dec, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: We can use Kareo to best serve our overall public in the psychological wellness field. I trust Kareo gives a valiant effort in looking for productivity and mulls over enhancements wherein Ive seen over the past 2+ long stretches of using the product.

    Cons: My sentiment, its easy to understand, great o and client care are acceptable and reaction time is acceptable. Ive utilized a ton of programming programs after some time of great help individuals.

    Verdict: Can be very laggy and unquestionably has programming issues more than regularly tragically no product is great and anybody with general understanding will consent to that.

    Michelle, Koop Family Physical Therapy

    Dec, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: This is a program for clinical practice and not large gatherings. The program gives fundamental instruments to maintain a business and a fruitful developing practice. IT is a cloud-based program that is incredible for suppliers/staff who are in a hurry and need access to the program. Likewise an or more in the event that you have off-site staff ex: Billers.

    Cons: Begun as a free program and no charges distinctive arrangement levels. A few highlights that were at one time a free thing are currently limited. On the off chance that you had used the highlights preceding the paid variant, you should buy at that level.

    Verdict: Client assistance is exceptionally hard to contact and gives you piece-mail data as opposed to giving you more data on the most proficient method to expand the abilities of the program.

    JOEY, Rheumatology Office

    Dec, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It carries out the responsibility that I need with relative straightforwardness.

    Cons: There are issues with the product. As of late, Kareo sent a similar clump of cases twice around the same time which brought about numerous disavowals that should be rebilled. Likewise, there are a few issues with how understanding proclamations are set up. Our patients regularly need to see past installments applied to their bills. Likewise, while applying an installment for some dates of administration, I need to tap the checkbox exclusively. This is tedious. My old framework auto-populated the cases which was a lot more pleasant.

    Verdict: Purposes behind Picking Kareo Charging.

    Sandy, ClaimPro Medical Billing

    Nov, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: At the point when I bought the training, I knew the A/R was not exact. Kareo has permitted me to determine the issues that caused that and now when I take a gander at my maturing report, I believe in its precision.

    Cons: Kareo permits us to follow claims from accommodation to payers through patient installments, with a serious extent of precision in entries and Time posting. Posting installments from a Period is superbly straightforward and simple.

    Verdict: There are a few impediments to the customization of reports. While there are numerous accessible reports, tweaking them to show unequivocally what I have to know is at times either careful or incomprehensible.

    Todd, Progressive Physical Therapy

    Nov, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The system is very simple and easy to use for both Windows and PC platforms. The scheduler is very helpful.

    Cons: Patient eligibility was faulty

    Verdict: Good product

    Val, VWE, LLC

    Nov, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Cost effective for a solo-practitioner, with the required features of scheduling, billing, EHR, electronic prescribing (including controlled substances), and Patient Portal. Flexible software which combines free-text with templates, allowing for a more individualized progress note.

    Cons: The billing component is not particularly intuitive and also requires multiple steps to accomplish what should be fairly simple. Documentation does require a lot of mouse clicks. The billing platform and the EHR are not the same, and they do not always synchronize with each other, leading to duplicate work. Scheduling also has many mouse clicks and is more complex than it should be.

    Alan, Alan J Drucker MD Inc

    Nov, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Very easy to understand, pleasant appearance, effectively ready to get to themes, reports, and other clinical information such as progress reports with Quality and patient instruction.

    Cons: Slacks a considerable amount, once in a while experienced lost notes, doesnt give auto-rectifications on spelling mistakes.

    Verdict: I do truly like the assistance tips gave inside the patient outlines also.

    Anonymous, Behavioral Healthcare Services

    Aug, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Very practical for a small clinic.

    Cons: Lack of education features for use and functionality/

    Verdict: Does the job well.

    Carol, Medical Clinic

    Aug, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Kareo has a very easy to understand interface. Integration with labs and pharmacies is a plus. It has a very inexpensive billing and EMR pricing.

    Cons: Telemedicine capability has extra charges per call because it is integrated with another company.

    Verdict: Excellent but can be improved

    Rebecca, Harmony Mental Health, Inc.

    Aug, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Easy to prescribe most medication but not narcotics. The program does provide safety over diversion of medication.

    Cons: Difficult to prescribe narcotics with secondary page and have to prescribe one item at a time. Also the emr does not keep account of prescribed medicine over lengthy period of time

    Usman, New york community hospital

    Jul, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I enjoy being able to directly send claims through Kareo Clinical software. We make use of the messaging feature constantly to forward information between the staff. We also love being able to contact clients directly from the software too.

    Cons: The patient portal does not directly allow scheduling appointments and only allows one client to register per email. Transferring data from the old Kareo Clinical did not work and we had to manually fix a lot of it ourselves.

    Verdict: Many more options with this new update than the last one like customizable reports and integrated billing.

    Kate, Family Counseling

    Jun, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The Software integration is very robust and UI is very simple even for our staff who are technologically challenged. Custom reports creating is very easy and helpful

    Cons: I dont like using two factor authentication with google or text message.

    Verdict: I have not had an issue in close to a year using Kareo Clinical EMR Software, would highly recommend it.

    Sarah, Care Paths

    Jun, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Reports are professional looking, easy to use and compatible with MAC.

    Cons: Not compatible with all the specialties.

    Verdict: Great software, easy to use

    Amy, Adding Solutions

    May, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The tutorial was pretty extensive and it made the learning very easy.

    Cons: They placed me into the wrong subscription category, I tried canceling it immediately but it took months.

    Verdict: Tedious process

    William, OHM

    May, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Kareo Clinical EMR Software Is affordable for people starting out and not making enough money for fancy software. Documentation is straight forward and SALT notes and superbills are great.

    Cons: The calendar is limited because it only allows scheduling a single client. Billing and documentation on mac is very clunky.

    Verdict: Very affordable and some good features.

    Jane, Balance

    Apr, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: More functions for insurance in the transaction screen secondary payments post themselves when balance exactly matches, color-coded schedules, most of the time the ERA's post automatically.

    Cons: I even have emails to prove that the sales rep told me these things were included.

    Verdict: It would be nice it if would automatically check eligibility before every visit though.

    Alice, Banner Health Care

    Jan, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The training coach was very friendly and helped a lot in resolving our queries. This transition was the right decision.

    Cons: The program tends to shutdown sometimes but no data is lost.

    Verdict: A complete product

    Christopher, Varsity Rehabilitation

    Jan, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Fairly simple to use, I can fax the evaluation directly to MD as it is created. Very inexpensive easy to setup

    Cons: There should be the name of the doctor and the office of the appointment on the reminder notification.

    Verdict: Very efficient and easy to use.

    Sunny, UMD Care

    Jan, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The sales staff was very well trained.

    Cons: Support staff is very rude once the software is bought. Software lacks a lot of features provided by others.

    Verdict: Needs to improve support quality.

    Carla, MFHC

    Jan, 2021

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: So when you're looking at previous claim details, it looks as if it was paid by the patient's current payer, not the payer that actually paid it.

    Cons: The eligibility tool is very helpful to ensure clients have active coverage.

    Verdict: Their team has helped me to the extent that I'm hiring other doctors and move into a larger office here in my staff as well.

    Shari, Advanced Bone & Joint

    Dec, 2020

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It is cloud-based so it can be accessed from anywhere and it is pretty explanatory once you start using it.

    Cons: Too many steps and buttons to find the patient's balance.

    Verdict: The templates are a bit more complicated.

    Simone, Forest Clinica Familiar

    Dec, 2020

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The product is very helpful in terms to the usage and the billing process.

    Cons: It took me a little to get used to it and learn how it works.

    Verdict: Great system and very helpful

    Skyller, Hammer and Forge Chiropractic

    Oct, 2020

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The principal reasons we picked Kareo Clinical EMR Software were: no expense to set up, moderate month-to-month intends to look over, and the ease of use of the stage as a rule. Gracious, and the extraordinary online courses and preparing instruments directly readily available to watch whenever!

    Cons: No cons right now.

    Verdict: We have been amazingly content with Kareo EMR Software and now use it for various customer accounts.

    Julianna, TCBS

    Aug, 2020

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: We have been utilizing Kareo EHR Software since our office opened about a month prior and it is easy to understand and genuinely straightforward. I think there are a lot more highlights I will appreciate as I get more acquainted with the software

    Cons: I have made some trouble getting my lab account coordinated and had two or three missed preparing meetings with my record administrator

    Verdict: The EHR is exceptionally instinctive. I can move into the framework without any problem. I am content with our decision.

    Brandy, Palmetto Express Clinic, LLC

    Aug, 2020

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Kareo Clinical customer support team has made the implementation process extremely simple. Whatever the issue is they are quick to respond and give the right assistance. I am glad I made a switch.

    Cons: Dont have any issues with the software, it can get a bit slow at times when we have internet issues but that is not an issue with the software itself.

    Verdict: Kareo EMR Software is amazing and offers responsive customer support. So happy and satisfied with the software system, highly recommended.

    Opal, Dermatology Practice

    Jun, 2020

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The EMR software platform is intuitive and easy to navigate. I like how easily I am able to find patient data in a single click.

    Cons: About 80% of my practice depends on telemedicine, Kareo charges $7 for a single session which I find expensive. There is room for improvement in the lab integrations feature.

    Verdict: A great software system that works efficiently.

    Yolanda, Therapist

    Jun, 2020

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Kareo EMR Software is extremely user-friendly and can be customized. I have used a few EHR software systems but by far this is the best choice I have made.

    Cons: The EMR Software can get a bit slow and there have been connectivity problems as well.

    Verdict: It's a simple and affordable EHR software. Would generally work well in a small office setting.

    Steve, Chiropractic Office

    Apr, 2020

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The charging stage is additionally simple to utilize, yet what I like most is the revealing framework. You can truly run a report for anything. The main star in this EMR Software is that it is outwardly engaging and simple to follow.

    Cons: Havent encountered any issues

    Verdict: Kareo Clinical rocks!

    Lee, Southern Pediatrics Medical Specialists, LLC

    Feb, 2020

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Kareo EMR Software is a great software that can be easily be used by anyone with little software knowledge. Therefore, you dont have to invest in training. It offers great customer assistance round the clock. Documentation features like SALT and customized templates make the charting process rapid and easy. I really like the HIPAA Compliant telehealth platform and offers great value for money.

    Cons: It would be nice if I could attach documents to the internal email system when communicating with my patients.

    Verdict: It was a great decision to switch to Kareo Clinical and is the most easy to use software system. The platform is pretty comprehensive and I plan to use it for a long time.

    Lera, Florida State University Psychology Clinic

    Feb, 2020

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I really like the fact the Kareo EMR Software updates its software regularly which makes it even more user-friendly and seamless to use. The customer support is very responsive and makes sure to address any issues timely. The online scheduling feature has helped staff members to concentrate on other important tasks rather than make reminder phone calls. Overall the software has enhanced efficiencies.

    Cons: I am not comfortable with the ICD-10 lookup, I usually use an online ICD-10 lookup alongside. Hoping this would get more efficient in the near future.

    Verdict: I am very satisfied with my software choice.

    Arthur, Nurse Practitioner

    Jan, 2020

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Nothing!!!

    Cons: Everything poor implementation poor customer service no one knows the PM or EHR side of it. Big waste of money. getting any help at all is next to impossible you get disconnected when they have no answer as to why the programs are not interfacing properly

    Melissa, Integrated Premier Group Specialty

    Jan, 2020

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Archiving the H&P and progress note is truly direct and simple with Kareo EMR Software. The superbill fulfillment is additionally simple and appears to work well.

    Cons: The EMR Software interface looks extraordinary however it isnt practical. They have the capacity to see the information from the insurance agencies for benefits.

    Verdict: It is very useful and simple to convey if appropriately utilized. I would not go back to others.

    Cynthia, McQuade LCSW LLC.

    Jun, 2019

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The interface is very intuitive and easy to use it is very easy to schedule patients. It is very easy to migrate and implement with no upgrades or expense.

    Cons: There should be a process for automatic appointment reminder via text or email.

    Verdict: Easy to use and full of features

    Lee, Rheumatology Care

    Aug, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Scripts are easier to send, fairly smooth functionality. The interface is quite user-friendly.

    Cons: The setup for controlled substance needs some work

    Verdict: Very through software.

    Amber, Natural Medicine Clinic

    Jul, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Very nice appearance, user-friendly, tips provided with the chart are excellent.

    Cons: Can be a bit laggy sometimes.

    Verdict: Quite capable than more software

    Nayari, Mental & Behavioral Healthcare Services

    Jul, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Very nice appearance, user-friendly, tips provided with the chart are excellent.

    Cons: Can be a bit laggy sometimes.

    Verdict: Quite capable than more software

    Nayari, Mental & Behavioral Healthcare Services

    Jul, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Fast payments form insurance, the best part is I don't have to close it down completely and reopen it when moving from one area to another.

    Cons: Patient statements need improvement.

    Verdict: Easy to work with.

    Samantha, Pro-Fit Physical Therapy

    Jun, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Fast payments form insurance, the best part is I don't have to close it down completely and reopen it when moving from one area to another.

    Cons: Patient statements need improvement.

    Verdict: Easy to work with.

    Samantha, Pro-Fit Physical Therapy

    Jun, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Easy to navigate through, customer service is professional, patent and helpful and it creates a smooth billing for ongoing claims.

    Cons: Billing claims can be very puzzling, the sort method should have some more options too.

    Verdict: Clean and easy claims

    Rhonda, MBS GA

    Jun, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Easy to navigate through, customer service is professional, patent and helpful and it creates a smooth billing for ongoing claims.

    Cons: Billing claims can be very puzzling, the sort method should have some more options too.

    Verdict: Clean and easy claims

    Rhonda, MBS GA

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Works excellent for small practices, you can toggle between different tasks.

    Cons: The billing suit didn't fit our practice's needs.

    Verdict: They should have a mobile app version of the calendar

    Amy, CNP

    May, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Works excellent for small practices, you can toggle between different tasks.

    Cons: The billing suit didn't fit our practice's needs.

    Verdict: They should have a mobile app version of the calendar

    Amy, CNP

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The product is very efficient and easy to use.

    Cons: Customer service needs improvement.

    Verdict: User Friendly

    Sandy, ClaimPro Medical Billing

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The good thing about the software is that it automatically posts reviews to multiple websites, and the message reminders are very helpful too.

    Cons: There is a separate EHR and billing program. The software doe not automatically update on patient's demographics, we have to do it manually everytime.

    Verdict: Needs a lot of improvement

    Sara, Charleston Women's Wellness Center

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The software provides excellent templates and you can also create your own specified templates for charting.

    Cons: Customer service is not experienced. They should have on hand resources to figure things out rather than transferring calls

    Verdict: Customer support was a letdown

    Dennis, Right Relief Health

    Apr, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Our staff was very surprised to see that the system was very helpful and easy to use.

    Cons: The video tutorials are not that helpful.

    Verdict: It gets very helpful when you get used to it

    Rosemary, ISK INSTITUTE

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The management of billing is very easy. The system is very simple and easy to use.

    Cons: The tutorials for training are not very helpful.

    Verdict: The most user friendly product in the market.

    Jackob, Mercy Wellness Clinic

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: It is very easy to use, simple, efficient and intuitive.

    Cons: Facing issues regarding collections.

    Verdict: The customer service was very efficient at first but then it lost it.

    Linda, Mountain Rehab Medicine

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The software is very to use and efficient.

    Cons: Customer support causes a little issues sometimes, and they do not notify when you when the problem is resolved.

    Verdict: Simple and easy to use

    Leah, GPT

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: User-friendly interface, good support, you easily get accustomed to the location of the features, training is easy.

    Cons: Reports tend to be more complicated then they need to be.

    Verdict: A very efficient revenue managment program

    Nolan, Sports and Wellness Physical Therapy

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Fairly easy to use and simple and very clean looking.

    Cons: There are no stand-alone e-prescribing or part-time options.

    Verdict: Easy to document.

    Richard, Behavioral Healthcare Services

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: User-friendly interface, good support, you easily get accustomed to the location of the features, training is easy.

    Cons: Reports tend to be more complicated then they need to be.

    Verdict: A very efficient revenue managment program

    Nolan, Sports and Wellness Physical Therapy

    Mar, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Fairly easy to use and simple and very clean looking.

    Cons: There are no stand-alone e-prescribing or part-time options.

    Verdict: Easy to document.

    Richard, Behavioral Healthcare Services

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I like the flexibility to add and structure the notes, a significant amount of variations to do things.

    Cons: It was a bit difficult to learn.

    Verdict: Steep learning curve.

    Thomas, Excel Medical Group

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The system offers a great many features at a very reasonable price and is very user friendly.

    Cons: 'Day to day reporting functions' need more customization.

    Verdict: Kareo has a great sales department.

    Jenah, Southeast Psychology

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I don't think that i like anything about the product.

    Cons: To accommodate your practice you have to make different templates every time.

    Verdict: Not recommendable

    Renee, LASR Clinics

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The product is very cost effective. Offers very handy features with free text and templates.

    Cons: Have to use mouse many times which wastes a lot time. Very simple task becomes difficult.

    Verdict: Completely satisfied with the software

    Alan, J Drucker MD Inc

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The good thing about this system is that it is accessible through multiple devices and is cloud based.

    Cons: It does not have enough functionalities available that are needed for the outpatient rehab clinics.

    Verdict: Not very useful for outpatient rehab

    Melissa, ResCare Inc

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: I don't think i liked anything about the product.

    Cons: The system is over priced and has very bad templates. The customer service does not even exist, and they don't even provide patient's records.

    Verdict: Useless

    Francis, Caring Partner Medical Clinic

    Feb, 2018

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: being cheaper as compared to the market makes it more attractive.

    Cons: Customer support service is not helpful. Unable to delete former employees. User interface is very dense.

    Verdict: Not recommended

    Val, VWE, LLC

    Aug, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: We recently switched from clinicsource to Kareo and extra features makes our switch worthy.

    Cons: Its hard to create templates and it would be much better to have a guide for creating templates from scratch.

    Verdict: Excellent

    Natalie, Inspire Communication, INC

    Jul, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Very easy to use interface. our staff has easily and quickly learned how to use Kareo.

    Cons: Its hard to connect with customer support sometimes. the software has a lot of glitches and needs to be updated.

    Verdict: Needs to improve

    simone, Forest Clinica Familiar

    Jul, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Kareo EHR is very inexpensive and very easy to set up.

    Cons: Theres a lot of clicking which makes it more time consuming. customer support needs a lot of improvement

    Verdict: Still needs to be improved

    Lisa, Advanced Physical Therapy, Inc.

    Jul, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: The ability to fix claims before they transmit.

    Cons: Trying to transmit secondary claims electronically.

    Verdict: This software essentially makes it very difficult to send a claim that is not clean or actually ready to transmit. It alerts you to things that cause rejections. It also allows you to put claims on review status in order to wait for any additional information that may be pending.

    Suzanne, Alliance Physical Therapy

    Jan, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Very User friendly

    Cons: KAREO has really improved the accuracy of billing. I couldn't think of any major Cons.

    Verdict: They have really improved the accuracy of billing. I'm more efficient. The Doctors complete more notes faster and they are sent directly to me for billing.

    Valerie, Irvin Medical Claims and Services, LLC

    Jan, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Easy to use and Navigate

    Cons: patients charts needs to be improve.

    Verdict: I use Kareo for our medical billing and it is easy to navigate and use. I would recommend Kareo for billing management.

    Leah, Goldsboro Physical Therapy

    Jan, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Ease of use, reporting, and code check

    Cons: It's missing some reports I would like to have and I would like a few more filter options on some of the reports

    Verdict: I really enjoy using Kareo for our PT clinic. It is so easy to use! I really enjoy the check code feature it has.

    Sharla, Cutting Edge Physical Therapy

    Jan, 2017

    • Overall

    • Ease of Use

    • Customer Support

    • Functionality

    Pros: Very easy to learn, almost intuitive. Support staff at Kareo is awesome and very friendly.

    Cons: Needs to work on customization

    Verdict: I wanted to take a moment to encourage other practices to consider using Kareo for their EHR and practice management software needs. We tried several other highly rated platforms before settling on Kareo to run our practice. We found Kareo to be very easy to learn, almost intuitive. Support staff at Kareo are very friendly, professional and available to help when you need them. The costs associated with using both pieces of the software are also minimal.

    Evan, Veritas Cardiovascular and administrator for Veritas Healthcare Solutions

    Nov, 2016

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