MatrixCare Electronic Health Record (EHR) by MDI Achieve is a cloud-based Electronic Medical Records (EMR) software designed specifically to cater to the needs of nursing homes, senior citizen and home healthcare facilities. A few of the key features of MatrixCare Electronic Health Record (EHR) software include meal tracker, time tracker, and claims management.
The meal tracker feature of MatrixCare EMR software helps users get registered in a nutrition management program to track their nutrition intake by providing diet guidelines which include basic diet information about needs, preferences, and order of food consumption. This helps users in planning a menu and manage daily food production all at one place.
Marketing suite feature by MatrixCare provides tools that help in tracking leads, generating reports and managing referrals. Lastly, clinical and resident management capabilities of the software allow users to record residential incidents and injuries, create caregiver task sheets and automate service plans according to their needs.
Financial and operational tasks are facilitated through budgeting tools provided by the software. They show budgets versus real-time revenue and expense data which help in quickly analyzing the situation. MatrixCare also offers extremely efficient customer care service which is available through smartphones and other handheld devices connected to the internet.
The all-in-one solution featuring Electronic Medical Records (EMR), Patient Portal and Population Health Management backed by comprehensive medical billing services help make MatrixCare one of the best “value for money” EMR software for healthcare service providers working in long-term care today.
MatrixCare recently earned 2019 Best in KLAS Award for Long-Term Care Software. It is the only company to earn this category’s “Best in KLAS” award three years in a row.
Overall
Ease of Use
Customer Support
Functionality
Pros: The system is very robust and has a lot more functionality for our practice.
Cons: The system is great. Customer support can be improved.
Verdict: I would recommend it.
Richard, Alpha Healthcare
Sep, 2023
Overall
Ease of Use
Customer Support
Functionality
Pros: MatrixCare has been a valuable tool for our claims processing. It saves us so much time and effort. Now we can spend all the extra saved time on our patient care, which is amazing.
Cons: Its updates are great and always improve the system, but for every update we need to wait for it to properly install and that costs us a lot of time.
Verdict: It is an advanced care solution.
Wendy, NuvaMed Clinic
Jun, 2023
Overall
Ease of Use
Customer Support
Functionality
Pros: It was quite overwhelming initially to choose the right kind of software from the vast number of electronic medical record software solutions on the market. But we are so happy to have chosen MatrixCare for our organization. It is very user friendly and straight forward.
Cons: Nothing as such, it works great.
Verdict: A fantastic software that helps improve the patient experience of care.
Janet, Family Practice
Oct, 2022
Overall
Ease of Use
Customer Support
Functionality
Pros: The templates are easy to use and make changes to fit the practice.
Cons: Customer service needs improvement.
Verdict: This is the smarter way to schedule.
Mary, Advance Quality Senior Care
Sep, 2022
Overall
Ease of Use
Customer Support
Functionality
Pros: It is amazing how our billing and coding services are looked after by a dedicated team. Also, I am quite impressed by the remarkable reporting, data extraction and the many tools to track and monitor our success.
Cons: There are not any notifications or pop-ups and we have to manually check if there is a reply or a message received.
Verdict: Perfect for an easy start-up.
Charlie, FamFirst Care Centre
Jun, 2022
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