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Open Dental is an open-source Practice Management (PM) software solution that offers many features including charting, billing, image applications, etc. The software is most suitable for small to large-sized dental practices. The prescription capabilities of the software include e-Prescribing (e-Rx) as well as printed prescriptions which can be filled in using built-in customizable templates. The prescriptions given by the physicians can be reviewed and tracked using an automatically created report.
The top PM software features a treatment plan module that collects all required treatments for an individual patient, organized in order of priority. The users can send, add and customize the treatment forms via this module and can also modify fees for separate individual procedures.
Open Dental also provides a patient portal that can be used to make payments, view appointments and treatment plans, send or receive web-mail and download summaries of treatment and care. The appointment calendar in the patient portal can be viewed in both weekly and daily modes. You can use different colors to differentiate appointments between different providers.
Open Dental Practice Management software offers compatibility with Windows XP, Windows 8, Windows 10 and Mac OS. The customer support service of Open Dental is available via online chat and phone.
Overall
Ease of Use
Customer Support
Functionality
Pros: The online support is quick to respond and the frequent automatic updates keep the software running smooth.
Cons: You can open sections simultaneously, for example, you cannot open the patient chart and the schedule at the same time.
Verdict: The software works well with other programs and even offers a great set of features to streamline daily workflows.
Samuel, Dental Clinic
Feb, 2022
Overall
Ease of Use
Customer Support
Functionality
Pros: I really like the built-in custom reports and overall the software system is easy to use.
Cons: Nothing that I remember.
Verdict: The software will help boost efficiency levels, recommended to be deployed by dental clinics.
Nettie, Dental Practice
Feb, 2022
Overall
Ease of Use
Customer Support
Functionality
Pros: It conveniently customizes all of our templates and diagrams e-Prescribing (e-Rx) as well as printed prescriptions.
Cons: We have not had any issues with Open Dental software. I am not suggesting that it is a perfect system. But I have to say we have been with them for the past 2 years.
Verdict: It is definitely worth recommending as it is a very efficient software.
William, Irving Dental Centre
Jul, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: It is amazing for patient communication and turns online prospects into answering questions and scheduling appointments.
Cons: The only thing that has disappointed me is their support response. I mean they do address your query but they have taken as long as four days to reply to our urgent query.
Verdict: A very good software system, but I would call it a perfect package if they fix their support side.
Wesley, Dental Clinic
May, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: Open Dental Software is such an easy to use software. It is amazing for patient communication and turns online prospects into answering questions and scheduling appointments.
Cons: The only thing that has disappointed me is their support response. I mean they do address your issues but they have taken as long as four days to reply to our urgent query.
Verdict: Open Dental is a very good software system, but I would call it perfect if they fix their support side.
Danny, Dental Centre
May, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: Open Dental Practice Management software is user-friendly and has an impressive range of features. We are very pleased with it.
Cons: So far everything is running smooth. We have not faced any issues.
Verdict: Much time is saved with everything in one place.
Sammy, Dental Centre
Mar, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: This intuitive software makes the billing and scheduling element seamless and the many reports it generates allows for cross referencing and planning. The online support is also quite fast and informative.
Cons: It has not been long since we started using it, and we have not had any problems.
Verdict: Open Dental Practice Management is a refreshing software that is easy to navigate and intuitive in its layout.
Aiden, Dental Clinic
Mar, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: It has a simple design. It is easy to use and has a great user experience. Even the technical team is wide open to feedback and very clear in their processes.
Cons: The initial training was very tedious. Our staff had to go through various sessions to finally get the hold of it.
Verdict: It is one of the best software for any dental practice.
Wilder, Smile Dental Practice
Jan, 2021
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