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Qualifacts’ CareLogic Electronic Health Records (EHR) Software very first version was built back in the 1980s. Qualifacts is one of the biggest providers of Software-as-a-Service (SaaS) and web-based Electronic Health Records for the behavioral health and human services.
CareLogic EHR Software is a comprehensive, integrated solution designed completely for behavioral health and human services. The software ensures the flow of real-time data automatically between the EH, billing engine, reporting, and administrative dashboards. Electronic Client Records (ECR) give instant and secure access to patients’ crucial data and financial information while improving care coordination and clinical outcomes. The client data across all care settings is captured, stored, and organized in one place, which includes all assessments, treatment plans, and progress notes. This improves coordination and clinical quality by giving all healthcare providers immediate access to vital client data.
CareLogic EHR Software has powerful, integrated reporting capabilities, giving care providers a quick assessment of the operational, financial, and clinical health of the healthcare organization.
It allows practices to increase revenue by eliminating missed services. With CareLogic EHR Software, claims are automatically generated for all the provided services thus eliminating the risk of unbilled services. As claims are automatically generated CareLogic EHR Software helps maximize reimbursements. All client information and documentation flows automatically into the billing engine once the clinician completes the service. Every service is run through a series of 50 checks, making sure only claims that are accurate and complete are sent. CareLogic EHR Software checks and picks up billing errors before the service occurs and validates all claims before they are sent, significantly reducing the rate of denials and increasing collections for all payers.
Configurable reporting tools and dashboards give a quick assessment of the current financial and operational status of the practice. Users can further drill down and view detailed information and also export data into any standard general ledger accounting system.
Overall
Ease of Use
Customer Support
Functionality
Pros: We love the fact that this software is very customizable. We can tailor it to fit the unique needs of our organization. It is highly adaptable and flexible for different practices.
Cons: Reporting is slightly complicated but the rest is all great.
Verdict: An efficient and robust software system.
Everest, Young Minds
Feb, 2024
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Ease of Use
Customer Support
Functionality
Pros: The best thing about this EHR software is that it is cloud based and we are able to access the software from anywhere has made it super convenient for us.
Cons: Not a reliable customer service team.
Verdict: An overall great software.
Jessica, Grace Behavior Care Center
Feb, 2024
Overall
Ease of Use
Customer Support
Functionality
Pros: We utilize Carelogic platform as an Electronic Medical Records system to track and manage the information of our patients. We work in healthcare organization specializing in behavioral health care. This comprehensive software allows us to store and access various types of client data including files assessments demographic information and case notes. The simple design makes it easy for us to keep track of billing scheduling and notes through specifically labeled tabs for convenient access and navigation.
Cons: Customer support is not as quick at response but otherwise helpful and knowledgeable.
Verdict: Great layout and easy to navigate.
Brandon, Nettle Practice
Feb, 2024
Overall
Ease of Use
Customer Support
Functionality
Pros: We love how intuitive and easy to navigate Carelogic is. We appreciate how this software is designed specifically for behavioral health users. It has completely eliminated unnecessary paperwork and data.
Cons: Just a bit difficult to obtain information for customized reports.
Verdict: A complete and robust software system.
Janice, Family Mental Health Clinic
Jan, 2024
Overall
Ease of Use
Customer Support
Functionality
Pros: Overall CareLogic EMR software serves as a crucial tool for our healthcare organization. It is helping us manage our client information effectively and efficiently. With its user-friendly interface and comprehensive features it has not only streamlined but also transformed completely our administrative tasks and enhanced communication across our agency while maintaining compliance with industry standards.
Cons: The reporting is sometimes cumbersome compared to its other features.
Verdict: A complete software for a practice of any size and specialty.
Daniel, MDC Healthcare Practice
Jan, 2024
Overall
Ease of Use
Customer Support
Functionality
Pros: Its a great software. It has enabled us to efficiently schedule appointments, document services provided, prescribe medication and facilitate communication within the agency regarding our patient information. The integrations within CareLogic also enable seamless billing processes with insurance providers and reporting services to ensure compliance with contractual obligations.
Cons: Minor glitches after an update.
Verdict: Its best qualities are its ease of use and efficiency.
Fariya, St. John Practice
Jan, 2024
Overall
Ease of Use
Customer Support
Functionality
Pros: Although there have been some problems, overall, our experience has been positive. Reporting lateness has been a persistent issue since 2010 and has, at most, somewhat improved. On the other hand, implementation flexibility and simplicity of use are major benefits.
Cons: Nothing major all very normal.
Verdict: A great software system.
Martha, JNC Services
Dec, 2023
Overall
Ease of Use
Customer Support
Functionality
Pros: Nice and decent layout. It has some really great features.
Cons: Not very pleased with the patient forms, they do not let you edit or add if further information is require.
Verdict: Good software system.
Raymond, Saviors Group
Sep, 2023
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Ease of Use
Customer Support
Functionality
Pros: Neat layout, easy to navigate.
Cons: Over priced additional features and poor customer service.
Verdict: Overpriced.
Jane, Divolge Care Center
Sep, 2023
Overall
Ease of Use
Customer Support
Functionality
Pros: Easy to use and very user friendly.
Cons: Everything works great except for the Customer Support.
Verdict: Just love it.
Erlic, MFHC
Aug, 2023
Overall
Ease of Use
Customer Support
Functionality
Pros: Very little. It does include a LOT of data acquisition and data points. The data they track is very thorough and could be a winner if ever it all worked correctly. Probably okay if you have a very small organization with few programs and simpler billing arrangements.
Cons: Works poorly at every level after every other update.
Verdict: Still using it, but would rather not recommend.
John, Sunshine Surgery
Apr, 2023
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Ease of Use
Customer Support
Functionality
Pros: Professionalism, ease of use, adapting to change, inclusion of our staff in design and roll out.
Cons: Nothing. Very time inventive on the front end.
Verdict: Superior quality.
Bradley, Community Counseling Services
Feb, 2023
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