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Qualifacts’ CareLogic Electronic Health Records (EHR) Software very first version was built back in the 1980s. Qualifacts is one of the biggest providers of Software-as-a-Service (SaaS) and web-based Electronic Health Records for the behavioral health and human services.
CareLogic EHR Software is a comprehensive, integrated solution designed completely for behavioral health and human services. The software ensures the flow of real-time data automatically between the EH, billing engine, reporting, and administrative dashboards. Electronic Client Records (ECR) give instant and secure access to patients’ crucial data and financial information while improving care coordination and clinical outcomes. The client data across all care settings is captured, stored, and organized in one place, which includes all assessments, treatment plans, and progress notes. This improves coordination and clinical quality by giving all healthcare providers immediate access to vital client data.
CareLogic EHR Software has powerful, integrated reporting capabilities, giving care providers a quick assessment of the operational, financial, and clinical health of the healthcare organization.
It allows practices to increase revenue by eliminating missed services. With CareLogic EHR Software, claims are automatically generated for all the provided services thus eliminating the risk of unbilled services. As claims are automatically generated CareLogic EHR Software helps maximize reimbursements. All client information and documentation flows automatically into the billing engine once the clinician completes the service. Every service is run through a series of 50 checks, making sure only claims that are accurate and complete are sent. CareLogic EHR Software checks and picks up billing errors before the service occurs and validates all claims before they are sent, significantly reducing the rate of denials and increasing collections for all payers.
Configurable reporting tools and dashboards give a quick assessment of the current financial and operational status of the practice. Users can further drill down and view detailed information and also export data into any standard general ledger accounting system.
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Pros: Qualifacts CareLogic does a respectable job at handling behavioral health workflows. The clinical documentation forms are thorough and customizable. It helps when working with different therapy modalities. I also like that it supports outcome tracking and reporting/ It also makes compliance audits smoother.
Cons: The interface is definitely not the most intuitive. Some functions are buried in too many menus. Customer support can be hit or miss.
Verdict: It is a capable EMR software for behavioral health organizations that need detailed documentation and reporting features.
Mona, Behavioral Health Associates
Nov, 2025
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Pros: We love the fact that this software is very customizable. We can tailor it to fit the unique needs of our organization. It is highly adaptable and flexible for different practices.
Cons: Reporting is slightly complicated but the rest is all great.
Verdict: An efficient and robust software system.
Everest, Young Minds
Feb, 2024
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Functionality
Pros: The best thing about this EHR software is that it is cloud based and we are able to access the software from anywhere has made it super convenient for us.
Cons: Not a reliable customer service team.
Verdict: An overall great software.
Jessica, Grace Behavior Care Center
Feb, 2024
Overall
Ease of Use
Customer Support
Functionality
Pros: We utilize Carelogic platform as an Electronic Medical Records system to track and manage the information of our patients. We work in healthcare organization specializing in behavioral health care. This comprehensive software allows us to store and access various types of client data including files assessments demographic information and case notes. The simple design makes it easy for us to keep track of billing scheduling and notes through specifically labeled tabs for convenient access and navigation.
Cons: Customer support is not as quick at response but otherwise helpful and knowledgeable.
Verdict: Great layout and easy to navigate.
Brandon, Nettle Practice
Feb, 2024
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