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SimplePractice is a comprehensive practice management platform tailored for health and wellness professionals, particularly those in solo and small practices. With over 185,000 practitioners using its services, SimplePractice offers an array of features designed to simplify administrative tasks and enhance client care.
Key features include an efficient appointment scheduling system that allows for easy booking, confirmation, rescheduling, and cancellation of appointments. Automated reminders help minimize no-shows and maintain an orderly schedule. The client portal provides clients with 24/7 access to their records, enabling them to request appointments, complete intake forms, and make payments, thus enhancing client engagement and convenience.
The integrated telehealth platform supports virtual consultations, improving client care with tools that facilitate seamless telehealth experiences. Billing and payment processes are streamlined with features like AutoPay, secure credit card storage, and electronic insurance claim filing, ensuring smooth and secure financial operations.
SimplePractice simplifies documentation with a robust library of customizable templates for notes and documentation. The platform supports paperless intake forms and progress notes, easing record-keeping tasks and reducing administrative workload. The mobile app offers the flexibility to manage your practice on the go, allowing for scheduling, note updates, and payment processing from your mobile device.
Security is paramount, with HIPAA compliance ensuring the highest level of privacy and security for patient information. A 30-day free trial is available, allowing practitioners to explore the platform’s features before committing, making it an appealing choice for optimizing workflows and improving client care.
In essence, SimplePractice is a versatile, user-friendly solution that provides health and wellness practitioners with the tools necessary for efficient and effective practice management. Whether in mental health, occupational therapy, or speech-language pathology, SimplePractice offers a secure and flexible platform to meet diverse practice needs.
Overall
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Customer Support
Functionality
Pros: It is visually very appealing and overall very easy to use. The installation was very smooth and it has streamlined our workflow. I also love how it continues to improve and bring in new changes with regular updates.
Cons: We experienced bugs and errors during and after a few updates but the support teams were very helpful and quick to fix them for us in no time.
Verdict: A robust EMR system.
Macy, The Boston Care Clinic
Apr, 2022
Overall
Ease of Use
Customer Support
Functionality
Pros: Not just myself but my patients love it too. It keeps my entire system nice and tidy. The scheduling is so much clearer and insurance billing has become a breeze. Before I had SimplePractice installed into my practice, I was using paper notes and along with that there were three other platforms I had to use. But now it is all in one system which is just great.
Cons: The color coding could have a bit more options.
Verdict: Would recommend it.
Maudi, Greyhaul Chiropractic
Apr, 2022
Overall
Ease of Use
Customer Support
Functionality
Pros: The best thing about SimplePractice is its automated billing process. It has streamlined our entire billing structure into one place. This software system was so easy to install and to set up auto pay, file and track insurance claims is now all a work of just a few clicks.
Cons: Only that the payment set up needs to be upgraded as it does not allow partial payments yet.
Verdict: One of the best solutions in the market.
Shauna, Mental Health Center
Feb, 2022
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Ease of Use
Customer Support
Functionality
Pros: This system has been great for operating our organization. Our organization is run in groups and thus keeping our electronic records in their respective areas was crucial for us. With SimplePractice not only our records are in place, our business side is streamlined but now it is so much easier for us to focus on the clinical side of our work.
Cons: Updating often brings some glitches here and there or we have to restart the system to get it running smoothly is the only little issue.
Verdict: Simplifies day to day tasks.
Brian, Speech Therapists
Feb, 2022
Overall
Ease of Use
Customer Support
Functionality
Pros: It is affordable, very reliable and has now become an integral part of our medium sized practice. Its interface is so easy with minimal steps and its app works as smoothly as the whole system itself. It is such a blessing to have had telehealth all through these uncertain times. It would not have been possible to have made through the tough pandemic times had it not been for this excellent product. The customer service has also been phenomenal.
Cons: We have not had any major issues just a few glitches at times.
Verdict: Very easy to use and a great software.
Kiara, Xaviers Chiro Center
Jan, 2022
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