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SmartCare EHR software by Streamline Healthcare Solutions has been offering web-based electronic medical records (EMR) software to the sector of behavioral health since 2003. It is developed to integrate ambulatories, inpatient & community-based departments. The software is built to deliver, coordinate and manage healthcare services.
SmartCare EHR software is fully integrated with the SmartCare Practice Management (PM) software. It has a main dashboard that carries information such as, services for the day, messages and alerts, a list of services that need authorization, pending documents, and a productivity graph so providers can streamline daily operations. Physicians can document daily encounters, manage patient information, add and scan documents, create progress notes and discharge summaries with just a few clicks.
SmartCare EMR software includes SmartCareRX, which is another useful feature that enables doctors and nurses to order and manage a patient’s medications. By looking at a patient’s dashboard care providers can view patient demographics and current diagnosis, know allergies, drug interactions and more. Clinicians can manage allergies and drug-drug interactions, fax orders, respond to refills requests, track orders, and lab results.
The SmartCare PM system assists practices with handling daily operations like scheduling, patient registration, and billing. It allows administrators to view and manage appointments with single or multiple clinicians. Manage services and update bills. Office Managers can pull statistical reports to observe practice performance.
SmartCare EHR Software also offers services to managed care organizations. SmartCare MCO tracks client information and eligibility, pay claims and authorizes services. External providers can request authorizations and submit claims for payment using the external portal by SmartCare.
SmartCare EMR Software offers services to primary care as well. With the SmartCare PrimaryCare, clinicians can track vitals, manage labs, radiology, procedures, and miscellaneous orders. The software interfaces with labs allowing physicians to track and manage labs. Moreover, they can track incoming and outgoing referrals, track problems and create progress notes.
Overall
Ease of Use
Customer Support
Functionality
Pros: What I like best about SmartCare EHR is its clinical decision support tools. I really like how it auto-populates assessments and care and treatment plans. This not only reduces the administrative work for our clinical staff but also helps streamlines the entire process of our workflow.
Cons: So far no complaints. It has been running very smoothly and efficiently.
Verdict: A very intelligent management system.
Maya, Rise & Shine Practice
Aug, 2022
Overall
Ease of Use
Customer Support
Functionality
Pros: Very easy to use. Has this integrated functionality that helps in coordination of care for both mental and physical health all in the same system. It has a robust reporting that has allowed our organization to not only track but also analyze the key clinical metrics to improve outcomes.
Cons: Customer support could do better.
Verdict: So far it is the best software system for behavioral practices.
Archie, The Best Behavior Care
Jun, 2022
Overall
Ease of Use
Customer Support
Functionality
Pros: Training is quick and easy. I believe due to the intuitive nature of the applications the software is very easy to use. I really like its overall layout and also the helpful tips and notifications that allow us a better understanding of the entire system.
Cons: Would appreciate frequent updates to improve the functionality of the system.
Verdict: Overall a decent product, would recommend.
Jason, St. Joseph County CMHSAS
Apr, 2022
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