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TotalMD is a complete integrated healthcare software that includes Electronic Medical Records (EMR) Software and Practice Management (PM). The software offers two versions, cloud-based and a server-based.
The easy to adapt TotalMD’s EMR truly improves the workflow of practices. Physicians can access patient charts from anywhere in the module along with information such as demographics, vitals, and immunizations with just a click. Physicians can chart quickly using pre-built templates that can be modified according to a physician’s preference. The software allows care providers to coordinate the care of patients from referring physicians, labs and radiology orders.
TotalMD offers actual interoperability. Physicians can Import standardized records (CCR/ CCD) as viewable documents and/or import a patient’s information directly into the EHR. A patient’s medication list, medication allergy list, problem list and information from a referring doctor or recent hospital discharge automatically appears in the patient’s records. Providers can also track referrals and radiology orders, in-house and out-of-office labs, follow-up and records requests from their referring providers.
Users can run automatic insurance checks using the Electronic Remittance Advice (ERA) feature. TotalMD displays collected amounts and write-offs to the billers exactly below the corresponding procedure. The ledger screen reflects copay amounts, applied deductibles, patient balance, patient remainder balance and individual procedure remainder balances.
TotalMD’s PM module streamlines operational tasks and simplifies the collections process of a practice. Office administrators can manage appointments by moving them from one date and to another in the schedule and send appointment reminders through emails. The patient records are accessible from anywhere within the software which provides easy access to patient’s insurance details, the patient dashboard, alerts and also access to records of other family members.
The ‘Claim Validator’ makes sure the claim information is accurate. Billers can also add a note to the claim form using the interactive claim form before sending them electronically or printing them to paper. The process of scrubbing and modifying claims has never been as easy as it is with the claim validator and visual claim editor.
The e-prescription feature allows sending prescriptions for all classes of drugs. Users also have access to drug interactions and allergy interactions, disease interactions, a two-year medication history of everything a patient has ever taken and renewal requests.
Office Administrators can track employee time and attendance, make corrections to time section, and print payroll summaries.
TotalMD is a perfect choice for billing services and practices that are seeking a single solution to effectively manage and collect collections and payments.
Overall
Ease of Use
Customer Support
Functionality
Pros: TOTALMD was very easy to understand and use. customer support was excellent and very responsive
Cons: i dont like having to use a separate system to submit claims
Verdict: ive had a great experience with TOTALMD EMR and strongly recommend it.
Teagan, Medical Practice
Apr, 2022
Overall
Ease of Use
Customer Support
Functionality
Pros: I find this software solution to be the complete package. Training is thorough and tech support is fantastic. Ive found the best use to be through my uses as a Billing Service, and whenever you call regarding training or tech support, the person helping is always so cheerful. The software is also constantly updated to keep up with the constant changing demands in the industry.
Cons: Im not really too sure what to say that is bad about TotalMD, other than perhaps some screen pop ups are unnecessary and can slow down my work speed.
Verdict: I absolutely love TotalMD and what it has done for my business!
Christian, Physical Therapy
Jan, 2022
Overall
Ease of Use
Customer Support
Functionality
Pros: A proper American-made software. I can customize things the way I want, and the system is not too complicated. Customer service always found a solution to my problems.
Cons: There are some features I think this EMR lacks. Its also prone to operator errors.
Verdict: My overall opinion of this product is that it is great for USA based physical healthcare services. There is not too much about it I would change, but some features I would recommend to make it better.
Taylor, Wellness Center
Dec, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: I can look up different doctors and see what services they provide
Cons: The UI for customizing reports is not user friendly enough
Verdict: This EMR solution helped me find find my records when I couldnt contact my old doctor anymore
Sheryl, Mental Health Care
Nov, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: Being able to print PDFs into CMS1500 format is useful. Thats all I can say that is positive about this software!
Cons: Far too many to list. The software is down far more than it is up, and is insanely slow to use. You cant even do multiple things at once, and when things crash, the reporting system is broken!
Verdict: We have had a bad experience with this billing software. Do not purchase this software for any billing purposes.
Adrian, Medical Practice
Oct, 2021
Overall
Ease of Use
Customer Support
Functionality
Pros: Very easy to learn and understandable.
Cons: The tech support needs improvement. The make you wait for a long time. Scheduling is also a bit complexed.
Verdict: Incredible Training
Rosie, Life Bridge Health Hospital
Apr, 2018
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