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TRAKnet is a versatile, podiatry-focused practice management solution certified by the 2014 ONC, designed to streamline medical practices, improve efficiency, enhance operational effectiveness, and reduce costs. This Electronic Medical Records (EMR) system provides both cloud-based and on-site deployment options. Key features include billing, eligibility verification, charting, coding, and comprehensive patient management.
Combining billing, scheduling, and charting in a single system, this health IT solution also enables automatic conversion from ICD-9 to ICD-10 codes. Users can generate monthly comparison reports on billed codes in real-time.
TRAKnet is highly customizable, allowing users to tailor their home screen to match their specific roles within the practice. It also includes a patient portal, where patients can request appointments, refill prescriptions, and enter personal and insurance details. Additional features include charting, medical billing, e-prescribing, appointment management, and data organization.
TRAKnet consultants support users with MACRA compliance, providing a “MACRA Intelligent” solution. They help clinicians optimize their “cost/compliance balance,” aiming to maximize the Provider Composite Score and achieve the best possible fee schedule without excessive costs. This system can help practices avoid penalties.
For podiatry practices that prefer to outsource billing and collections, TRAKnet offers expert billing services exclusively to its users, with specialized staff who are well-versed in podiatry billing and ICD-10 requirements. The software enables practices to view insurance claim statuses and provides meaningful coding and documentation support to enhance practice management.
Overall
Ease of Use
Customer Support
Functionality
Pros: TRAKnet is fairly comprehensive. Its ability to create custom templates helps speed up routine tasks. I also appreciate the coding for quick billing. Customer support has been helpful and responsive to my queries.
Cons: There is a bit of a learning curve. The new users may need extra time to get accustomed to the layout and features.
Verdict: It has proven to be a valuable tool and offers specialized features that make everyday tasks easier.
Grace, Southside Podiatry
Oct, 2024
Overall
Ease of Use
Customer Support
Functionality
Pros: It is amazing to have a system tailored to podiatry. TRAKnet is very easy to use and has customizable templates that save time. The integrated billing features help manage payments smoothly. The scheduling tool is quite efficient with recurring appointments.
Cons: Customer service could do better.
Verdict: It is reliable and fits the bill for podiatry needs.
Andy, Foot & Ankle Clinic
Oct, 2024
Overall
Ease of Use
Customer Support
Functionality
Pros: Its billing integration is outstanding and it genuinely simplifies claim submissions. The templates are suitable for podiatric practices. It makes SOAP note documentation faster and more accurate. It is handy that the software integrates well with the workflows of our practice.
Cons: The interface feels a bit dated, and there are occasional glitches that disrupt work.
Verdict: It is a solid software system but could be polished up to improve the overall experience.
Rohan, Baker & Partners Footcare
Jul, 2024
Overall
Ease of Use
Customer Support
Functionality
Pros: The ease of documentation with TRAKnet has been great. It is tailored to our specific needs. It streamlines many repetitive tasks and makes charting faster. The system also has a good number of billing features that save time when processing claims.
Cons: The system has frequent lags and the mobile access is limited.
Verdict: It is a decent choice for small practices.
Janice, Premier Health Clinic
Feb, 2024
Overall
Ease of Use
Customer Support
Functionality
Pros: It offers many helpful features specifically for podiatrists. It makes documentation pretty straightforward. I appreciate its ability to analyze practice trends. It is also relatively easy to navigate and the reporting tools are comprehensive.
Cons: The system does not always feel as intuitive as I would like especially for new team members.
Verdict: It is functional and meets the demands of podiatry.
Lee, Southside Podiatry Associates
Jan, 2024
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