Over the past few years, the patient portal platform has been adopted by many small clinics and hospitals in the United States. The Patient Portal EMR Software solution is a vital tool to enhance provider-patient communication, improve patient experience, and provide value-based care.
Benefits of Patient Portal Solutions at a Glance
- Facilitates seamless communication through a HIPAA-compliant platform.
- The patient can manage their health.
- Patients can easily schedule appointments online.
- Patients can view all their health records and lab results.
- Pay online payments.
- Patient educational resources are available and these can be personalized.
By implementing Patient Portal EMR Software solutions providers and caregivers can realize an improvement in financial and clinical outcomes. These platforms are robust enough to drive patient engagement, retain patients and stay satisfied throughout their healthcare journey.
Patient Portals and their True Potential
Boosting Communication
Online patient portals help providers to better engage with Millennials and Baby Boomers. Any confusing questions regarding health and treatment can be easily communicated via the portal without having to call the doctor or waiting to ask when an appointment is scheduled. Patient portals facilitate prompt and effective communication which can improve patient outcome levels. Some patients might be shy to ask a specific question and through the portal, they can easily and comfortably get the answers to their health-related queries.
Saving Money
By using a Patient Portal software platform practices can save a lot of money in regards to staffing costs related to patient scheduling. This is a great option for small practices, as they can efficiently save money and improve their financial situation. On the patient’s end, it reduces the opportunity cost of time spent on getting lab results and the money spent on calling the clinic to schedule an appointment.
Empowering Patients
A recent Journal of Medical Internet Research (JMIR) study reveals the patient portals provide the right tools which facilitate patients to manage and understand their health. Through using the patient portal patients feel on top of their healthcare as they are empowered to check and update patient records, schedule appointments, and print health records.
Encourage your Patients to use the Patient Portal EMR Software Platform
The true value of the patient portal will remain untapped if patients are not encouraged enough to use the platform. If a clinic has deployed a Patient Portal solution they just can’t sit and wait for patients to come by themselves to use it. Practices must guide patients into portals. Your staff members can educate them about the basic functionality of the new tool and point out the advantages so they are pushed enough to use and navigate the portal.
Last Words
A clunky interface of a patient portal will discourage your patient to use it. Hence it is advised to always go for a Patient Portal EMR Software platform that has an intuitive interface that makes booking appointments and managing health a breeze. Patients want effective solutions that won’t add on to their tasks but offer the ease of use and features that provide the help and access they want.
